Team does a great job of communicating with customer before, during and after visit. All work as agreed without error.
Service Technician was on time and did his work in a timely manner. No major problems but explained there may be issues in the future which relates to wear and tear.
Brian Malone is the best tech we've had visit our home.
Brian is the best who has ever come to our home. Please send him for every appointment.
today had my winter servicing, they came in serviced showed us what looked to need a look at later had systems up and running, nice guy, very pleasant and knowledgeable. Glad I switched to Comfort control in july and bought their service plan.
Found bad board on main level furnace. Customer interested in equipment replacement.
Performed 2 system heating maintenance. Systems just installed in 2016. All parts in perfect condition. Operation on both systems is normal. Changed filters. Flushed drain lines and added bleach tablets. Tested safety switches for normal operation. Plenums were also replaced and show no signs of mold growth. Highly recommend surge protectors for new furnaces to protect electrical components from damage. Both systems operating normal at this time.
Performed 3 system heating maintenance. Upstairs furnace blower wheel has large amount of dirt and grime build up and needs to be chemically cleaned to restore balance and efficiency. Igniter showing bad signs of wear and needs to be replaced. Second upstairs system showing identical repairs needed. Performed all necessary repairs
Performed 2 system heating maintenance. Upstairs system installed in 2016 and needs surge protector to keep electrical components from damage. Drain line susceptible to clogs due to build up inside pvc, highly recommend inline water switch to prevent water damage. Main level unit operating properly. No mold in supply plenum. Combustion has been calibrated. Put bleach tablets in pump.
No heat basement system. Check and find basement heatpump system fail due to faulty voltage absorption system. Customer only want basic rapair to get heatpump operating so he can upgrade system next year. System operating at this time.
2 system furnace prepaid pm. Replaced filter,checked electrical and safety switches all ok at this. Calibrated both furnaces and heating at max efficiency.
Found bad board. Customer wants to replace it himself.
Performed 1 system heating maintenance. System is pulling in attic air from both plenums and needs to be sealed with tape and mastic to keep outside air from mixing. ducting boots have gaps and are using the insulation as a filter, signified by black insulation. Boot to drywall seal with expanding foam needed to separate attic from living area. Ducting very dirty inside and needs to be professional cleaned with duct cleaning machine. No surge protection on system leaving it open to electrical component damage. Recommend installing surge protector that will keep system safe as well as warranty parts.
Completed maintenance on 2 furnaces. Changed both filters, checked all electrical, mechanical and safety components. Found mold growing in main floor return plenum highly recommend apco air purifier for down stairs system. Changed humidifier water panel on main floor unit. Recommend attic insulation starting to settle below the beams. Both systems are operating normal at this time.
Performed 2 system heating tuneup. Upstairs furnace older and needs surge protector to keep more costly parts from electrical damage. Changed filters. Flushed drain lines and added bleach tablets. Tested heating on both systems for proper operation. Both units have been tested for combustion calibration. Upstairs a/c unit older and still uses r-22. Both systems operating normal at this time. Recommend adding u/v lighting system to each supply plenum to kill any possible mold and bacteria in ductwork as well as improving air purity.
2 furnace pm check complete. Changed filters. Dusted out furnace cabinets and cleared barometric tubing.tested mechanical and electrical components, all in good shape. Apco uv bulbs are two years old now, recommend replacing but customer does not want to at this time, probably during spring visit. Systems are heating normal at this time.
1 furnace pm check complete. Changed filter and added a nice citrus scent to it to bring extra freshness to the house! Did a combustion analysis and found good readings: 9.3% oxygen, 20 ppm co and furnace is operating at 97.4% efficiency. Tested mechanical and electrical components, all in good shape. Dusted out furnace cabinet and cleared barometric tubing. System heating normal at this time. Uv bulb is 2 years old, recommend changing bulb because they lose effectiveness after 2 years, customer did not want to do at this time. Renew cci plan.
Completed maintenance on (2) 2013 Rheem furnaces. Recommend apco air purifiers and surge protectors. Both units are operating normal at this time.
Performed 1 System heating Maintenance. Flame safety sensor is very worn and could fail at anytime. Blower motor capacitor is at the bottom of the manufactures acceptable readings. Homeowner declined both preventive repair options and wants them done at a further date.
Completed maintenance on 3 systems. Cleaned and serviced steam humidifier. Replaced filters customer provides air cleaners. Recommend attic insulation, voltage distribution system on heatpump is burnt, evaporator coil for main floor is rusty. Units are heating normal at this time.