Tech Brian is very experienced, knowledgeable and nice person . He took his to explained me every single thing.
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Our technician Brian was on the point and so prompt about everything he fixed on our AC UNITS. I’m glad we found this company and look forward to our annual maintenance services every 6 months. Thankyou for the great service
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Jon was magical!!! He arrived within 45 min of our late evening call. Knew exactly what the issue was and started to work immediately. Left us with some helpful tips and disappeared in the sunset. I couldn’t believe how effortless the whole process was. From calling the service number to receiving a text so I can identity Jon on his arrival, to sleeping in my cool home. Thank you Comfort. My HVAC family for life.
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Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
appreciate the help very much. And the information provided. Took the time to understand my situation and proposed couple of options for me to consider.
Overall Experience
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Convenience
Overall Experience
Quality
Communication
Convenience
Furnace maintenance in Dacula, Georgia. Three systems. Did not change filters. Dusted out furnace cabinets, cleared barometric tubing. Cleared upstairs drain line. Tested mechanical and electrical components. Found upstairs system with dirty blower wheel, recommend blower wheel pull and clean. Found flexible gas line inside basement furnace, this is not up to code as code requires hard pipe to be inside of furnace as a safety precaution, recommend moving flex gas line so all of it is outside furnace and only hard pipe is inside furnace. Basement system has no water safety whatsoever, recommend water safety switch to shut off system as a safety in the event of a backed up drain line or frozen coil leaking water. Moved flexible gas line outside of basement furnace and put hard pipe in. Installed wet switch for basement system. Systems are heating at this time.
Heating maintenance in Dacula, Georgia. Completed maintenance on 1 furnace. Changed filter. Cleared Beckett tubing. Cleared drain line. Tested mechanical and electrical components. Found blower capacitor still within manufacturer specs but on the weak side, recommend going ahead and changing part out. Surge protector is still fully functional. All other parts are operating properly and furnace is clean. System has no overflow protection switch, recommend adding on to protect furnace from potential water damage. Recommend hard start kit for condenser so system starts smoother, runs smoother and therefore lasts longer. Replaced blower capacitor, part is under warranty, labor is not. Customer may want to revisit having a hard start kit installed in the spring. System is heating at this time.
•Fault in the Gas valve . It’s getting voltage but not opening and closing properly. System has a bad gas valve . Did get the system to cycle several times but it’s not consistent at all . •Also found the blower is running when it’s not getting a call this is due to the mother board system going bad and shorting out . Would recommend a new mother board . Another option is to upgrade the furnace . •Air filter needs to be replaced . •HVAC equipment is due for maintenance. Can tell by the equipment it hasn’t been serviced yearly . Would highly recommend having the equipment on a maintenance program. •Setting up a consultation For a new system . Got it on the schedule .
Issue with cooling unit in Dacula Georgia on the upstairs system . •Upstairs cooling system is down . Found the indoor coil is very rusty and the supply air box has lots of biological growth in the air stream . Took videos and showed the family . Also the outside system is burned out on the wire terminals and on the dual start cap . Would highly recommend adding a new dual start cap with a compressor saver to help add longevity to the equipment. Family is going with the recommended repair and with the UV light in the air coil . Installed new dual start cap , compressor saver and UV light to pictures. Repair today has a 2 year warranty. Thank you . •Also completed the heating maintenance on 2 systems . Filter size is 16x25x1 on both systems . Checked heating integrity. Checked heating elements and burners .
Warranty call Dacula. Completed diagnostic. Drain pan was flooded when basement got flooded during rainstorm causing system to turn off due to drain pan float switch. Drain pan was emptied. Tested drain line and pump. Line is clear and pump worked all 3 tests. System cooling as of now.
No cool basement heatpump Nordyne system in Dacula. Check and find fail heatpump capacitor. Replace capacitor and system operating at this time. Suggest Comfort control inc maintenance plan, suggest hard start kit and surge protection, customer declined at this time.
Replace carrier blower assembly motor and wheel under manufacturer warranty. Test and system operating at this time. Install hard start kit for ac unit.
No cool Dacula, arrived on site, found upstairs system not cooling. Found outdoor fan motor not functioning due to bad motor, recommend replacing equipment due to age of system. Customer wants a quote on both system replacement
No cool carrier 6 year old system in Dacula. Check and find broken blower assembly and blower motor overheating and leaking oil. System under manufacturer warranty. Ordered parts and need to schedule to come back to replace.
Complete tune up special for 7 year old carrier air conditioning system in Dacula. Check and find ac unit operating with faulty capacitor and missing starter kit. Find system little overcharged and no surge protection. Find evaporator have no inline water protection for system in attic. Sign 1 CCI Plan, replace bad capacitor and install starter kit. System operating at this time. Cut and remove P-trap out of drain line in attic and install union to help keep check on drain line. Change 16x25x1 filter. Both Honeywell zone operating properly at this time. Need to schedule in November 2020 for heating maintenance and need to schedule April 2021 for air conditioning maintenance.
Complete tune up special for ICP air conditioning system in Dacula. Change duty air filter 16x25x1. Find system 22 year old operating poorly due to age and worn parts. Find evaporator coil baldy rusted and dirty house, missing water protection and no drain pan. Find bio growth on house at evaporator coil. Find ac unit compressor operating stress with over amping reading 23 out of 18.5 rated. Find R22 low but high head pressures, fan motor worn and leaking oil, and contactor burnt and pitted. Due to system age and conditions, need to replace and not repair.
Duct cleaning service in Dacula, GA
Ac repair in Dacula, Georgia. Found upstairs system’s blower motor to be bad. Replaced blower motor and blower capacitor and system is cooling normal at this time. Part comes with two year warranty. Thank you so much for your business today! It is greatly appreciated! Its customers like you that keep us in business and keep our families taken care of! If you were happy with your service today and you wouldnt mind, please take a few minutes to give us a 5 star review on google! All you have to do is go to google.com and sign into your google account. From there, search for “Comfort Control Heating and Airâ€. Click on “Reviewsâ€. Write your review mentioning me, Reece Wilson and please be sure to leave 5 stars! Thank you so much and have a great day!
Air conditioning and heating system replacement in Dacula Attic staircase removal and replacement Added high flow registers Added 12in return
Ac tune up in Dacula, Georgia. Performed tune up on 2 systems. Changed filters. Tested mechanical and electrical components. Found downstairs system low on r410a, evaporator coil needs to be changed out. Downstairs dual capacitor is weak (35/5 uf). Recommend replacement of downstairs evaporator coil and downstairs dual capacitor. Customer just wants to recharge main level system and replace capacitor for now. Recharged system to 10 degrees subcooling per manufacturer specifications with 1 lb r410a. Replaced main level dual capacitor. Systems are operating at this time.