Yes
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Garrett was on time, EXTREMELY knowledgeable and no pressure. He explained all about the duct work and how it doesn't matter the size of your unit if the duct work isn't built to support it. There was no pressure to buy today!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Clean, on time, and professional. Highly recommended.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
He was very knowledgeable, very polite and very thorough. Super nice guy too
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Completed evap coil replacement. Pulled vacuum to 500 microns. Turned on system charged to correct pressures per manufacturer spec.
Arrived on site to install uv bulb. Found the lamp holder missing from when we swapped the evaporator coil. Will need to come back to install uv lamp holder with shield.
Replaced blower capacitor . System is cooling at this time.
Complete 2 tune up inspection special. Change filter, check safety and operations. Find both system operating with out in line water protection for both system in attic. Find Lennox 7 year old system need hard start kit and both 20 year old rheem heating system have weak capacitor and out of manufacturer spec. Find Lennox system also operating with under charge and need to recharge system to manufacturer spec. Customer want to wait on repairing system. Customer also declined CCI plan for now.
1 system ac pm check complete. Changed filter. Tested mechanical and electrical components. Found weak blower capacitor, replaced it. Added chlorine tablets to condensate pump. Chemically washed condenser coil. Tested indoor air quality and meter reading stated poor. Recommend pureairx air purifier to kill bacteria, germs, viruses and volatile organic compounds for improved air quality. System is cooling at this time.
1 system cooling pm check complete. Did not change filter. Cleared drain line. Tested mechanical and electrical components. Found electrical pitting present on connection points of electrical disconnect box, recommend repair. System does not have surge protection, recommend adding on to protect equipment from power surges. System is cooling at this time.
Upstairs: replace 5uf run capacitor reading 2.4 for blower motor, replace 40+5 duel run capacitor for the outdoor unit reading 28+4 Main: install 5uf run capacitor reading 4.3 for blower motor, replace 40+5 duel run capacitor for the outdoor unit reading 36.8+5 Basement: replace 35+5 duel run capacitor for outdoor unit reading 33.6+4.8 Preformed 3system maintenance, cleaned outdoor coils, checked refrigerant levels, all electrical connections and amp draws. Changed filters, cleared drain lines and condensation pumps. All units are now operating within manufacture spec at this time.
Arrived on site to install new coil and preform the maintenance on second system. Installed new aluminum evaporator coil in the downstairs system under warranty. Brazed refrigerant lines and pressure tested system, pulled vacuum to remove moisture from the lines. Charged system to manufacture spec with new R410a refrigerant. Maintenance; downstairs, cleared out drain line and condensation pump, checked all electrical connections and amp draw filter is still okay. Outside I cleaned the condenser coil, checked amp draw and capacitance on motors, made sure charge was correct Upstairs, Checked all electrical connections and amp draw, and cleared condensation line. Outside I checked refrigerant pressures, all electrical connections, amp draw and capacitance for all motors. Cleaned condenser coil. Both units operating within manufacture spec.
1 system ac pm check complete. Changed filter. Installed union on drain line and cleared line. Found no overflow protection switch on system. Recommend installing overflow protection to serve as a backup to primary water safety and to help protect furnace from potential water damage. Tested mechanical and electrical components, found electrical pitting present on main electrical switch, recommend repair. Recommend installing a hard start kit to reduce load on compressor so it starts smoother, runs smoother and therefore lasts longer. Recommend surge protection to protect equipment from power surges. Chemically washed condenser coil. System is cooling at this time.
Arrived on site to preform a one system maintenance, found 2016 R410a Lennox unit with only 57psi standing pressure. Found leak in the evaporator coil will need to replace. Unit still under warranty
Performed cooling tune up. Check electrical,mechanical components, dusted electrical cabinet. Found capacitor to be bad, contractor is burnt and pitted, found mold in system. Recommend capacitor, contractor, pureairx for indoor air quality and mold. System is cooling at this time.
Changed 16x25x20 filter. Found dirty evaporator coil, and providing the customer with an appropriate estimate. Tested all electrical and mechanical components and all readings are nominal. Cooling maintenance completed and the system is functioning properly at this time.
No cool. Found bad blower capacitor causing fan to not turn on. Found ignitor to be very worn. Found capacitor in outdoor unit to be weak. Customer wants to call home warranty company to see what they can do. System is not operational at this time.
