I feel the $305 I was charged for replaceing a thermostate that you installed 3 years ago and was within warranty was out of line. Vey disappointed ! It was only 10 mins of work ???
Overall Experience
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Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Seth was very knowledgeable and explained everything to us clearly and had the parts available to do the repairs immediately. Also, like the confirmation texting system and the addition of the picture of the technician coming out was very helpful to.
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Convenience
Always a great experience with this well-run company. Very nice, considerate, informative and pleasant techs who arrived on time.
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Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Workers arrived on time and continued to cover and protect my wood floors and carpet. They finished the second day as promised. Would recommend this company to family and friends.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Replaced coil under warranty. Charged for labor. Vacuumed system and balanced charge. Restored cooling.
Complete 2 a/c repairs and preventative maintenance checks. Found both 3-year-old Lennox systems operating normally. Changed filters, checked drains and cleaned the a/c coils. Both systems are operating at this time.
Found an evaporator coil leaking in the furnace. Recommend replacing under warranty. Customer needs to talk it over. Signed customer up for Comfort Club Membership for discounts on future repairs.
2 system a/c repair and preventative maintenance check. Replaced filters, cleared drains and sprayed condenser coils. Suggest apco UV light for bacteria and mold prevention. Both new systems are cooling normally.
Completed a/c repair and preventative maintenance check. Amps and pressures are good. Tightened electrical connections. Chemical washed condenser coils. Systems are cooling well at this time.
1 system a/c repair and prepaid preventative maintenance check. Replaced filter, cleared drain and cleaned condenser. Found system low on freon, weak starter. Owner declined repairs at this time
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
2 system a/c repair and tune-up complete. Left replacement filter for upstairs sys5em and changed main level filter. Tested mechanical and electrical components. Found upstairs system low on r22. R22 is a refrigerant being phased out by the EPA in 2020. Recommend replacing upstairs system. Chemically washed condenser coils. Customer upgraded tune up to 2 system maintenance plan. Recharged upstairs system with 2 lbs r22 and added leak seal (no guarantee on leak seal). Systems are cooling at this time. Customer used $25 off coupon.
Completed a/c repair and preventative maintenance check. Chemical washed condenser coils. Amps are high on the older system. Amps are good on the smaller system. Pressures are good. Tightened electrical. Drains are clear. Replaced filters.
No cool a/c repair call for the main floor. Bad thermostat, the white roger big blue is under warranty. Giving the same price warranty labor for Aprilaire 8466 thermostat. Installed, tested and working normal at this time.
Performed 1 system a/c repair and tune-up. No water safety for basement. Recommend installing wet switch on floor to prevent flooding. Large amounts of black mold growth inside supply plenum. Recommend installing ultraviolet lighting system to kill mold and bacteria.
Install 8 inch supply and 8 inch return
Performed 1 system a/c repair and preventative maintenance. No secondary water safety for the drain line. Recommend installing inline PVC switch to ensure no water leaks if drain line were to become clogged. No power protection. Recommend installing surge protector to keep electrical components from damage. Outdoor unit needs compressor saver hard start kit to prolong the life of the compressor and quiet the system noise. System operating properly at this time.
Performed 1 system a/c repair and preventative maintenance. Filter is new. Flushed drain line. Tested all electrical components for normal operation. Refrigerant levels within range. System operating properly at this time.
1 system a/c repair, preventative maintenance check and Comfort Club Membership renewal. Left filter for owner, put bleach tablet in pump and spray coil. Found rusty coil and system is low on freon. Found starter is getting weak and main switch is burnt/pitted. Owner just wants freon for now. Charged system with 3 lbs of freon and added a leak seal to system. System is cooling at this time.