Overall Experience
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Communication
Convenience
appreciate the help very much. And the information provided. Took the time to understand my situation and proposed couple of options for me to consider.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Eric and his team did an amazing job! We had a new AC unit and furnace installed. They arrived right on time and explained what the plan was for the day. They first prepped the home with drop clothes in their entire path of travel from the front door to the attic access upstairs. The installation was professional and clean and the new system works great. At the end, they vacuumed up after themselves and walked me through the system. I would definitely recommend Comfort Control and Eric to others.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Garret was very polite and professional and explained everything clearly, concisely and honestly. He was not pushy at all as far as trying to sway us in one direction or another as far as choosing an option for a new AC unit.
Overall Experience
Quality
Communication
Convenience
Extra friendly and helpful! Explained everything and told me to call if any more problems! Everything is fixed now.
Overall Experience
Quality
Communication
Convenience
Complete 1 system a/c repair and preventative maintenance check. On site found furnace with old clogged filter causing the evaporator coil to freeze. Changed filter tested system found system low on refrigerant leak tested no leak at this time. Added some refrigerant and the system is operating and cooling at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
A/c repair call. Arrived on site, found outdoor unit not functioning due to a bad duel run capacitor. The customer had a spare one that he provided. Checked readings, found it good before I replaced it. (no warranty on the new capacitor). Unit is operating normally at this time
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. Thermostat wire was waterlogged. Snipped and wire nutted wires. System up and running.
A/c repair call for the main system. Found evaporator coil rusted and corroded and leaking refrigerant. The blower wheel is slightly dirty. The filter is good. Drain line clear. The system has no backup water safety to prevent water damage to the furnace. The outdoor system has low pressures. The system will freeze up. Electrical components outside are ok. Due to age and efficiency. Suggest replacing the full system. Having comfort advisor come out to give a quote.
Sign up 1 Comfort club membership. Find a heat pump system not operating due to overheated compressor. Find 3 year old heat pump with 17 year old Air handler in attic, system mismatch. Find heat pump secondary motor controller fail, replace SMC under manufacturer warranty and install starter kit to help improve compressor start-up and reduce load. System operating at this time. Complete cooling pm check. Change filter and check drain. Suggest in-line water protection for system in attic, suggest surge protection for outdoor unit and suggest evaporator coil cleaning in attic.
A/c repair call. Found error code on the thermostat. Found thermistor unplugged from the board. Plugged the thermistor in the tested system no error codes came up at this time. The system is operating at this time no error codes present.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
A/c repair call. Upstairs outdoor unit pulling high amps and tripping breaker. System 16 years old and needs to be replaced. Garrett scheduled for 130 today to discuss options for replacing upstairs and main level systems.
A/c repair call. Outdoor breaker tripped. Reset breaker and tested operation. System operation normal but the system is 16 years old and recommends replacement due to age
Complete 2 system a/c repair and preventative maintenance check. Added 2 systems to the maintenance plan. Cleaned outdoor coils and checked all components. Discovered weak blower motor controller on main level system and system is slightly low on refrigerant. Upstairs system does not have any water safeties to help prevent flooding in the attic. Recharged and replaced main level blower motor controller
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 2 system a/c repair and preventative maintenance check.No cool upstairs system. Found the system not cooling because the capacitor was bad. Replaced capacitor and found refrigerant levels to be off. Subcooling is supposed to be 10 degrees according to manufacture's specs and it was only at 3 degrees. Recharged the system with 1 lb r410a. The system is cooling normally at this time. Thank you so much for your business today!
Complete 1 system a/c repair and preventative maintenance check. Arrived on site, found outdoor unit off at the disconnect turned on found low on r22. Found leak in the corroded evaporator coil. Charge unit to manufacture spec with r22 per customer's request. The unit is struggling and leaking refrigerant, but operating at this time. The customer wants to replace closer to fall time.