Arrived in 20 minutes. Great customer service. Thanks to Jeff. Much appreciated.
I moved into a new place and one of the first companies I asked to come out was Comfort Control. I trust them to take care of my HVAC needs and wanted them to ensure that my current systems were in good shape. Steve was awesome, and I feel comfortable that my systems will be well taken care of through my maintenance contracts. Thanks, Comfort Control!
Good job and on time. Only issue I have is add on items. I would like a quote and reason for the recommendation in writing then I can review without pressure. I don't like getting these calls at work.
Maintenance was done guickly and efficiently.
Ta Kim was GREAT!!! Performed detailed maintenance, explained everything in easy to understand terms. Didn't try to oversell. Great customer service. Will definitely continue using Comfort Control, and will always ask for Ta Kim. Five Stars across the board.
Quick, courteous and accurate.
Ta is a very friendly, personable and, best of all, knowledgeable technician. He never pressured us, or rushed, as he checked and re-checked our system. He's very complete and methodical. Keifer was great, as well. He was very understanding, and got us service, very quickly. Good man!!
Vu is exceptionally professional and courteous. Such a great experience in dealing with him!
2 system ac pm and new contract. Replaced clogged filters, cleared drain and clean clogged condenser coil. Replaced main switch on both ac, installed compressor saver for both ac and added 2 lbs of freon for upstair system. Both system cooling at this time
a/c repair call for the downstairs system. Found rusty and leaky evaporator coil. The system is old/phaseout and needs to be replaced. Notice the line set is not 3/4 and 3/8. System is low on freon, the owner will call us back.
No cool a/c repair call. Found the upstairs system not operating properly due to low charge. Did leak search but did not detect a leak, found service valve cap missing gasket. Sign up 2 Comfort Club Membership plans and complete 2 a/c repair and preventative maintenance checks. Recharged the upstairs system to manufacture spec and installed compressor hard start kit. Installed compressor hard start kit for the downstairs system. Leave 2 filters for the customer. Cut and install union to drain line, level drain at the outdoor unit and replace service valve cap. Both system operating at this time. Suggest installing additional water safety for drain line due to both systems are in the attic.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at email@example.com or call us at (770) 932-5012.
Sign up 2 Comfort Club Memerbship plans and perform a/c repair and preventative maintenance checks. Found upstairs Trane system with weak compressor starter and low charge. Install compressor hard start kit and recharge system. Replace filter 16x25x5. System missing water protection in the attic and Tstat touch screen not operating properly. Find downstairs system operating with low charge and leaking, customer know system has a leak and want to add charge. Found the system dirty, missing water protection, and the compressor in poor condition. The furnace has a crack in the inducer assembly. Complete repair for today visit. System operating at this time but not reliable due to age and ware on the system.
Down stairs system slightly low on refrigerant. Adjusted charge to restore cooling. (14oz low) If the system is leaking we will be able to determine a rate of leak at our first maintenance visit.
Replaced evaporator coil under warranty. Evacuated the system and balanced charged. The system is cooling well at this time.
1 system a/c repair and preventative maintenance check complete. Changed air cleaner filter. Tested mechanical and electrical components, all in good shape. Found no water safety on system, highly recommend adding on. Chemically washed condenser coil. System is cooling at this time.
REPLACED EVAPORATOR COIL UNDER WARRANTY.
Completed a/c repair and preventative maintenance check. Amps and pressures are good. Installed APCO systems in the Air handlers. Systems are running R22. The customer is aware of the freon being eliminated in 2020.
Inspected system and found no mechanical issues. All electrical components in good shape. Refrigerant levels are good. Air handler didn't have a trap on the drain line, added it to the line for better draining. The system is cooling at this time.
Found leak in the evaporator coil. Called and found coil to be under warranty. The customer wants to add refrigerant to the system to get cooling and will call back with a decision on the coil.
2 system a/c repair, preventative maintenance check, and Comfort Club Membership renewal. The air cleaner is good. Cleared drains and cleaned condenser coils. Upstairs has mold inside air handler, suggest apco UV light for bacteria and mold prevention. Installed compressor saver for upstairs system. Both system cooling at this time.
1 system a/c repair, preventative maintenance and Comfort Club Membership renewal. Left filter for the owner, cleared drain and clean condenser coil. Suggest apco UV light for bacteria and mold prevention. Suggest a compressor saver kit to help on startup and extend the life of the system.
Grounded compressor. Outdoor unit compressor is grounded and non operational. Compressor will have to be replaced. Recommend replacing outdoor unit completely with higher efficiency Amana unit with 10 year parts warranty.