Terrible, uninformed company - we were under maintenance contract with them, asked for quite for in attacking heating humidifier - scheduled appointment, they came out and said won’t do it in attic - they new our system, came out and then said no
Response from Comfort Control Heating & Air:
We're so sorry to hear that you didn't receive wow service from us, we do pride ourselves in our customer satisfaction. In order to make sure that you are fully satisfied with the work we've performed, we'd like to reach out to you in order to find a resolution to this problem. Please look out for a call from our service manager to discuss how we can move forward. Thank you for taking your time to let us know what we can do to help.
Excellent communication with appointment reminders and texted introduction of service tech in transit to our home. Jordan, our tech for this service, was very professional and personable. He gave us a system status summary and thoroughly answered several of my questions about system add-ons. Very happy with this system tune-up appointment.
Great service from Tom..
Temperature in house is 2-3 degrees cooler then stated on the thermostat Good service and didn’t really notice this until after they left.
Top notch .. Problem solver..Excellent..
Knowledgeable and efficient service
completed 1 system furnace repair and preventative maintenance check on the sunroom mini split. Found the system to be running with no issues. The filter had just been cleaned by the customer. No burnt wires or dust debris in the system. No signs of leaking in coils. The system is heating properly at this time.
Furnace repair. Found burnt wiring in the air-handler. The thermostat is not utilizing both the heat strips and the heat pump. The evaporater coil is very rusted and corroded. The blower capacitor is extremely weak and close to failure. The blower wheel is dirty. The heat-pump has burnt on the main electrical switch. Due to the age and condition of the system I recommend upgrading it to a more reliable and more efficient system. Repaired the wiring and replaced the thermostat. Replaced the blower motor capacitor and replaced the main electrical switch. The system is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at email@example.com or call us at (770) 932-5012.
Completed 2 system furnace repair and preventative maintenance check. and found the upstairs and main level systems to be running with no issues. The systems are years old and still clean and there was no wearing of components. The basement level is pushing 12 years old and shows signs of a possible leak and corrosion around the coil. The blower wheel was dirty and the capacitor rusted. Recommended having the consultant come out and give an estimate on replacing the system.
Completed 3 system furnace repair and preventative maintenance check. Found the upstairs and main level to be running with no issues. They are 4 years old and still clean. There is no wearing of the components. The basement level is pushing 12 years old and shows signs of a possible leak and corrosion around the coil. The blower wheel is dirty and the capacitor is rusted. Recommended having a consultant come out and give an estimate on replacing the system.
Furnace repair call for the main system. Found system with smart gas valve sometimes work like last time. Has worn ignition/flame rod assembly. Replaced smart gas manifold and ignition/flame rod assembly. Tested and system is now heating normal. Found some overheated resistor for circuit board. Board is functioning but has the potential to fail.
Found a zoning system with bad damper motor for upstairs not closing. Zone board doesn't have a dedicated transformer either and zone board has to burn around the resistor. Recommend new damper, zone board, and transformer. Replaced zone board, upstairs damper and installed dedicated transformer for zone board. The system is heating at this time. Signed customer up for one system maintenance plan, will return to do maintenance.
Completed 1 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Did a combustion test and all within range. The system is heating normally at this time.
Completed 1 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Did a combustion test and all within range. System is heating normal
Canceled call had another company come out.
Completed 1 system furnace repair and preventative maintenance check. Replaced filters. Recommend installing an inline float switch in the upstairs Airhandler. Recommend installing compressor savers in the condensers. Systems are heating well at this time.
Install HP: RP1442AJ1NA AH: RH1T4821STANJA Heater: TRXBH1724A15J This kit contains a Heat Pump Unit, Air Handler Unit and Heater Strip.
We have determined that this is not a good application for a humidifier.
Completed the warranty call. The system is running at this time.
Completed 1 system furnace repair and preventative maintenance check. found Blower wheel to be very dirty recommend cleaning blower wheel pulled and cleaned blower wheel filter looks good did not change filter system running at this time.