Chris called and told me he was en-route and was on time. He went immediately to work and summoned me when done and explained everything that he had checked and suggested a surge protector for the unit and quoted a price. He sent my invoice and details of service to my email address. His manner was very professional.
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Overall Experience
Quality
Communication
Convenience
Overall Experience
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Convenience
Tao always provides great service and makes me feel comfortable with his recommendations and advise. He is very nice and knowledgeable.
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Overall Experience
Quality
Communication
Convenience
Overall Experience
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Communication
Convenience
Overall Experience
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Communication
Convenience
Wonderful service as usual. Vu Tran is excellent at his job.
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Vu is always thorough and careful in his work. He has been taking great care of our system for many years. He never disappoints. He carefully explains what he has done as well as his recommendations. He gives us confidence that our system will operate optimally through the season. He doesn’t leave until he is sure everything is running perfectly. On the other end of the company, Mary is friendly and helpful in responding to requests for appointments.
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Vu Tran always explains everything to me. Which is why I use you guys. He’s great
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Sign 2 CCI plan. Complete 2 cooling pm check. Change both filter, check operations and recharge both system to manufacturer spec. Replace contactor for upstairs system. Clean ac coil. Both system operating at this time. Need to keep check on upstairs condenser fan motor.
Arrived on site to preform one system maintenance, inside; changed filter and cleared drain line, checked amp draw and all wiring connections. Outdoor; checked wiring connections, amp draw and capacitance on motors, checked refrigerant levels. Unit is operating within manufacture spec at this time.
New mini split system not operating properly. System cannot control auto feature properly and room are not comfortable and auto setting not operating due to incorrect set point. Tech support said need to install new tstat kit MHK1 for remote setting and sensor. Need to order and come back to replace. Warranty service call for mini split system. Complete cooling pm for main system. Change filter, check operations and clean ac coil and drain. System operating with in manufacturer spec. Replace main zone motorized damper. Test and motorized damper operating properly at this time. Warranty service call for
Arrived on site. Found unit not operating and the thermostat blank. Checked unit, found no common wire to thermostat, checked thermostat and found batteries dead. Replaced batteries and unit came right on. No other issues present at this time
Arrived on site, found a 4ton ac condenser not operating due to no power going to the outdoor unit. Found a bad breaker (in able to reset) at the panel, quoted for replacement of the breaker to start and then see if there are any underlying causes once replaced. Customer wants a comfort advisor to come out and quote on a new system. Available for 3/24/20 after 5pm
Install pureAireX stage 1 filter kit. Tested filter and test air Pollution for customer. Warranty service call per service manager.
Performed cooling maintenance. Checked electrical mechanical components, dusted electrical cabinets, cleared drain lines, changed filters, chemical wash outdoor unit. Found weak capacitor in upstairs unit recommend to replace. Recommend over flow safety switch as back up for pan switch, surge protection for both furnaces and pureairx for indoor air quality. Replaced capacitor to upstairs unit and added over flow switch to both units.Both systems are cooling at this time.
Complete 2 system furnace repair and preventative maintenance check. Replaced filters, checked electrical and safety switches all ok at this time. Did a combustion test on both furnaces and all within range. Suggest the uv light system for bacteria and mold prevention. Overall both system heating normally.
Complete 2 system furnace repair and preventative maintenance check. Replaced filters, checked electrical and safety switches all ok at this time. Did a combustion test for the upstair and Downstair system. Upstair combustion is all within range. Found downstair with high oxygen content and ignition/flame rod assembly worn. Both systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Did a combustion test and all within range. Found worn ignition, flame sensor, and weak blower starter. Rusty evaporator coil and dirty blower wheel. The system is 17 years old and needs to be replaced. The overall system is heating at this time
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Air handler fuse blown again. Checked outside wiring at the compressor and no expose wire conductor. Wiggle all the wires and nothing causing the fuse to blown. Found some burnt resistors on the defrost board. System is heating at this time, next step is to replace the defrost board
Complete 1 system furnace repair and preventative maintenance check. System had several fuses blown before. Found Blown air handler fuse, put new fuse and checked all low voltage connection. Everything seems to be good with a tight connection. Wiggle wires inside and outside heatpump wires and nothing popped the fuse. The system is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.