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Convenience
Jon arrived before the scheduled time of 2:00 pm. Shortly after arriving, he checked the furnace and the thermostat. He found the issue of a bent prong at the thermostat, which prevented the signal to start the furnace. After correcting the bent prong, the furnace started working fine. I appreciated Jon’s knowledge and courteous service! Great prices and service!!
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Convenience
Va has to be your best heating and air technician. He always knows what to do. Very experienced and helpful in explaining everything
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Vu has been caring for our systems for at least 8or 9 years. We are always happy to see him because we trust his work and his advice. As a result, we don’t have surprise break downs mid-season.
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Convenience
Vu was on time and wasted no time getting to work. He informed me of what he had found on his inspection of the furnace and gave me recommendations for work that may need to be done in the future. Vu made a service call to my house last year as well, and I am overall pleased with his work.
Overall Experience
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Communication
Convenience
Overall Experience
Quality
Communication
Convenience
The technician, Jon, arrived early and after a couple minutes diagnosed the problem. He quickly resolved the problem and was done in less than 30 minutes. I will be using Comfort in the future.
Overall Experience
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Communication
Convenience
Overall Experience
Quality
Communication
Convenience
No heat snellville. Completed diagnostic. Found system 15 years old with very dirty blower wheel and coil. Coil is rusted and very corroded. Electric heat strips are non functional. System has no water safety attached. System is very low on r22 which has been phased out. System needs to be replaced due to age and cost of repairs and efficiency.
No heat on carrier furnace in snellville. Check and hand right side gas furnace not operating due to fail batteries for tstat. Replace batteries customer provided and furnace operating. Check 14 year old carrier furnace. Find furnace operating with in manufacturer spec. High temperature due to zoning controls. System have high static pressure due to undersize return duct.
Complete heating maintenance in Snellville. Check and find Both 2 year old Rheem heatpump and Airhandler operating with in manufacturer. Find no concern with equipment. Find high static pressure for return air, suggest to install 10†return duct run to help reduce pressure. Suggest surge protection for unit. Customer state they have high Utility bill, check and find system temperature and power usage are within manufacturer spec. Suggest to install hard start kit to help reduce power start up on compressor to reduce bill and increase efficiency. Suggest more R410 charge to increase temperature output
Heating tune up in snellville. Tested operation of 3 systems. Cleaned furnace pressure ports and tested components. All components tested within normal manufacturing spec. Recommend drain line water safeties to help prevent flooding in the case of common drain line clogs. Also recommend ultraviolet light air purification systems to combat organic and viral growth in systems and throughout the home. All systems heating and operation normal at this time time
Hot water heater in snellville. Arrived on site, found hot water heater leaking and needs to be replaced. Unit is from 2002 and is original to home. 3/4 Cpvc water lines
No heat snellville. Completed diagnostic. Found thermostat not connected all the way. Connected thermostat. System heating at this time. System is 20 years old. With no water safety. Very dirty blower wheel. System needs to be replaced due to age and efficiency.
Installed water heater In Snellville Georgia.
Thermostat had motion sensor enabled causing it to switch to away setting. Disabled sensor. Put thermostat on hold and manual to test if it stays the way the customer wants.
No heat new installed gas furnace in snellville. Check and find gas valve not open all the way, find furnace operating with high co level and fan speed not set properly for system. Complete combustion calibration service for new gas furnace, open gas valve, balance system and adjust airflow for customer. System operating at this time. Warranty service call. No charge to customer.
Replaced Mercury thermostat with T4 thermostat in snellville (per Jeff)
Heating issues in Snellville Georgia. Arrived and looked further into the heating system and found the heat exchanger has a hole and several hair line cracks on the heat exchanger. Would highly suggest replacing the heating system . Scheduled a consultation.
Pilot had to be relit . If the pilot goes out again in the near future would highly suggest replacing the gas valve or replacing the heating system . Family is aware of the situation with the system .
Complete new heating maintenance from install in snellville. Find new Amana gas furnace operating with in manufacturer spec. Replace media air clear customer provided. Check air purifier system. System operating at this time.
Renew 2 comfort control maintenance plan. Complete 2 heating maintenance in snellville. Change both filter, check safety and operations. Find both carrier gas furnace operating with in manufacturer spec.
No heat in snellville. Check and find pilot light off due to miss Alignment. Connect set pilot and light gas. Warranty service call, tech was out 09/23/2020. No charge to customer