Tao always provides great service and makes me feel comfortable with his recommendations and advise. He is very nice and knowledgeable.
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Overall Experience
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Communication
Convenience
Overall Experience
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Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Wonderful service as usual. Vu Tran is excellent at his job.
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Vu is always thorough and careful in his work. He has been taking great care of our system for many years. He never disappoints. He carefully explains what he has done as well as his recommendations. He gives us confidence that our system will operate optimally through the season. He doesn’t leave until he is sure everything is running perfectly. On the other end of the company, Mary is friendly and helpful in responding to requests for appointments.
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Vu Tran always explains everything to me. Which is why I use you guys. He’s great
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Overall Experience
Quality
Communication
Convenience
Overall Experience
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Convenience
Great job by Jon. Explained everything well, helpful with suggestions. Proposed benefits of annual plan without being pushy. Reassuring presence, professional. Glad I stuck with Comfort Control. Also, invoice has the kind of detail I've never seen and is helpful.
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Complete 1 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Did a combustion test and all within range. Found worn ignition, flame sensor, and weak blower starter. Rusty evaporator coil and dirty blower wheel. The system is 17 years old and needs to be replaced. The overall system is heating at this time
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Air handler fuse blown again. Checked outside wiring at the compressor and no expose wire conductor. Wiggle all the wires and nothing causing the fuse to blown. Found some burnt resistors on the defrost board. System is heating at this time, next step is to replace the defrost board
Complete 1 system furnace repair and preventative maintenance check. System had several fuses blown before. Found Blown air handler fuse, put new fuse and checked all low voltage connection. Everything seems to be good with a tight connection. Wiggle wires inside and outside heatpump wires and nothing popped the fuse. The system is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Check and find 8" motorized damper stuck open. Replace Honeywell motorized damper. System office operating at this time. Program all 4 thermostat for the winter season. Change filter.
Complete 1 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find heating system operating within manufacturer spec. No concern at this time.
Job not complete. Customer freeze their credit and could not apply for loans. Need to schedule to come back in 01/20/2020 after customer release their freeze credit.
Complete 1 system furnace repair and preventative maintenance check. Find the furnace ignition failed. Replace Trane ignition and furnace operating at this time. Warranty service calls back, the technician was out 11/21/2019. No service fee to the customer. Find system in the crawlspace system and have molds growth. Need air purifier system to improve air quality and prevent molding.
Complete 1 system furnace repair and preventative maintenance check. Found bad pressure switch in the furnace and worn flame sensor and ignitor. Replaced all parts and set up for CA to come out and give options to replace the system.
Complete 1 system furnace repair and preventative maintenance check. No heat found a bad gas manifold valve. signed for comfort club membership, Left filter for the owner. Checked electrical and safety switches all ok at this time. Did a combustion test and all with range but notice higher CO reading for an average furnace. The overall system is heating normally.
Complete 2 system furnace repair and preventative maintenance check. Find both heating systems operating within manufacturer spec. No concern at this time. Change filter and check safety.
Complete 1 system furnace repair and preventative maintenance check. 1 system comfort club membership. Left filter for the owner, did a combustion test and found high oxygen content. Did a combustion calibration for the furnace. Found weak starter and compressor saver for heatpump. Replaced both parts, the system is heating normally.
Complete 2 system furnace repair and preventative maintenance check. Changed upstairs filter. Added drain pan treatment into both systems. Tested mechanical and electrical components. Found upstairs UV bulb to be burned out, it needs to be replaced. Found downstairs system with the rusty evaporator coil, mold on inside of evaporator coil door, worn flame safety, worn igniter and weak blower capacitor. Replaced blower capacitor in the downstairs system. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. All issues discussed in at cooling maintenance are still present. Also blower. Motor leaking oil and has a weak controller. Burner components are rusted as well. Due to age and condition highly recommend replacement.