Overall Experience
Quality
Communication
Convenience
Wonderful service as usual. Vu Tran is excellent at his job.
Overall Experience
Quality
Communication
Convenience
Vu is always thorough and careful in his work. He has been taking great care of our system for many years. He never disappoints. He carefully explains what he has done as well as his recommendations. He gives us confidence that our system will operate optimally through the season. He doesn’t leave until he is sure everything is running perfectly. On the other end of the company, Mary is friendly and helpful in responding to requests for appointments.
Overall Experience
Quality
Communication
Convenience
Vu Tran always explains everything to me. Which is why I use you guys. He’s great
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Great job by Jon. Explained everything well, helpful with suggestions. Proposed benefits of annual plan without being pushy. Reassuring presence, professional. Glad I stuck with Comfort Control. Also, invoice has the kind of detail I've never seen and is helpful.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 1 system furnace repair and preventative maintenance check. 1 system comfort club membership. Left filter for the owner, did a combustion test and found high oxygen content. Did a combustion calibration for the furnace. Found weak starter and compressor saver for heatpump. Replaced both parts, the system is heating normally.
Complete 2 system furnace repair and preventative maintenance check. Changed upstairs filter. Added drain pan treatment into both systems. Tested mechanical and electrical components. Found upstairs UV bulb to be burned out, it needs to be replaced. Found downstairs system with the rusty evaporator coil, mold on inside of evaporator coil door, worn flame safety, worn igniter and weak blower capacitor. Replaced blower capacitor in the downstairs system. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. All issues discussed in at cooling maintenance are still present. Also blower. Motor leaking oil and has a weak controller. Burner components are rusted as well. Due to age and condition highly recommend replacement.
Complete 1 system furnace repair and preventative maintenance checks. Reset thermostat control. System operating at this time
Complete 3 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find both heating systems operating within manufacturer spec. The upstairs furnace has mis-fire from starting up but did not detect problem. System operating at this time.
Complete 1 system furnace repair and preventative maintenance check. Change filter customer provided. Check safety and operations. Find heating system operating with worn inducer assembly and minor crack on assembly, rusted and worn air pressure sensor. Find heat exchanger rusted and high temperature. System operating at this time.
Complete 2 system furnace repair and preventative maintenance check. Tech was out last week and the heating system not operating. Check and master bedroom heating system blower motor wire not connected. Connect blower motor and system operating again. Find main heating system inducer assembly pressure port clogged, clear and remove clogged and system operating again. Both ignitions on both heating worn and suggest to replace.
Complete 1 system furnace repair and preventative maintenance check. Checked filters, they were clean so I left 2 for Mr. and Mrs. Garcia. Recommending backup water safety on both systems. Checked all components and all readings are nominal.
Renew 2 Comfort Club memberships. Complete 2 system furnace repair and preventative maintenance check. Find both Lennox operating with in manufacturer spec. Did not change the filter, check safety and operations. Find downstairs furnace under fire. Suggest doing combustion calibration for bot furnace to help improve efficiency and temperature. System operating at this time.
Complete 1 system furnace repair and preventative maintenance check. Change filter, check safety and operations. System operating within manufacturer spec. Find LR 8" zone damper stuck close. Loosing damper and system operating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 2 system a/c repair and preventative maintenance check. No cool main floor. Found oil residue on the evaporator coil. Found no Freon inside the system. The system is 14 years old and needs to be replaced. Will have the manager come out to evaluate system.
No cool. Signed for new contract.Found system low on freon and rusty coil. Found compressor draws high amps, system is 17 years old and needs to be replace. Owner just wants repairs for now. Installed compressor saver and added 4 lbs of Freon. System is cooling at this time
Complete 2 system a/c repair and preventative maintenance check. found both inside systems with no mainline float switch recommend those for better water safety. Cleaned outdoor systems pressures are good systems are cooling also recommend UV air purifier for both systems to treat the air in the house.
Complete 1 system a/c repair and preventative maintenance check. cycled system, checked thermostat and replaced batteries, checked blower capacitor, changed filter, inspection connections, and ductwork system, checked operating pressures, ac components, cleaned condenser coil. The system works ok.