Vu is very knowledgeable and takes the time to explain everything he does and I appreciate that. He doesn’t mind my watching what he does and explains it to me.
Overall Experience
Quality
Communication
Convenience
We've been a Comfort Control customer for about 10 years, since they installed a new HVAC system in our home. We've maintained a service contract with them that is reasonably priced. They are dependable, professional and do a great job.
Overall Experience
Quality
Price
Convenience
Performed a/c repair and preventative maintenance check. 2006 Trane 3.5 ton split gas system. The furnace is in crawl space.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Replaced coil and dryer filter under manufacture and labor warranty.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Leak in the evaporator coil. Part and labor covered under 10-year warranty. We will need a CX34-38A-6F-3.
Complete 2 a/c repair and tune-up. Didn't change the upstairs filter as it was clean, replace the downstairs filter. Checked drains and pumps. Found both a/c systems operating normally. Suggest hard start kit to improve start-up and reduce the load for both outdoor units. Suggest surge protector for the outdoor units. Found upstairs supply plenum molded, suggest to install apco air purifier system to kill mold and improve air quality. Suggest Comfort Club Membership plan to help maintain the systems. Customer decline suggestions for today's visit.
Performed 2 system a/c repair and preventative maintenance. Upstairs system has no secondary water safety. Recommend installing inline PVC switch to turn ac off if drain line were to become clogged. Blower wheel very dirty and needs to be chemically cleaned to restore balance and efficiency. Downstairs condensate pump sits directly on the floor. Recommend wet switch for the system to set off an alarm and shut the system off if water is present. No form of power protection. Recommend installing whole home surge protector to keep all electrical components from damage. Outdoor units need hard start kits to prolong the life of the compressor and quiet units during startup. Systems are operating properly at this time and ready for summer weather.
Renew Comfort Club Membership plan and complete an a/c repair and preventative maintenance check. Replaced filter, replaced APCO UV bulb, checked drain and cleaned a/c coil. Set 4 zone temperature per the customer's comfort specifications. The customer note: system was making noise and running at high stress. Checked but did not detect a problem at this time.
Renew Comfort Club Membership plan and complete an a/c repair and preventative maintenance check. Replaced filter, replaced APCO UV bulb, checked drain and cleaned a/c coil. Set 4 zone temperature per the customer's comfort specifications. The customer note: system was making noise and running at high stress. Checked but did not detect a problem at this time.
Downstairs heating not operating properly. Customer have to reset zone board 3 time in the last month. Check system but did not detect problems at this time. Explain to customer that zone board maybe starting to fail, if happen again customer call tech back out to check system and not reset board. Renew 2 cci plan and complete cooling pm check. Did not change filter. Find both system operating normal with minor ware on fan motor, water pump not moving water good but still ok. Suggest to install compressor saver hard start kit for downstairs ac unit to help improve start up and reduce load. Check drain and clean both ac coil. Both system operating at this time.
2 system ac pm check complete. Changed filters. Cleared drain lines. Tested mechanical and electrical components, all in good shape. Recommend secondary water safety to protect furnaces from potential water damage. Systems cooling at this time. Customer used $25 off coupon.
Renew and complete cooling pm check. Change filter customer provided. Clean ac coil. Install hard start kit for ac unit. Need to keep check on worn fan motor.
Performed 1 system cooling maintenance. Recommend u/v lighting system to purify air and kill mold spores and bacteria. Outdoor unit has no form of power protection. Recommend installing surge protector to keep system safe from electrical damage. Highly recommend installing compressor saver for outdoor unit that will lower compressor amp drawl, stop lights from dimming in the house during start up and quiet the unit during start up.
Renew and complete 1 ac pm check. Find cooling system operating normal but have weak compressor capacitor. Replace capacitor and humidifier water panel #35. System operating at this time. Suggest surge protection and compressor saver to help system start up and reduce load. Did not change filter. Check drain and clean ac coil.
No heat main floor zone system. Found no signal to furnace, found arzel zone board on lockout. Potential cause by surges, reset and system came on. Found worn ignition and weak flame safety sensor, replaced and system heating normal Main floor
