Overall Experience
Quality
Communication
Convenience
Your tech Vu is amazing and always very helpful and knowledgeable about what he’s doing.
Overall Experience
Quality
Communication
Convenience
We have used Comfort Control for over 5 years. Vu is our regular technician. He is very thorough when he does the inspection and then gives us a complete report. Since having the maintenance plan, we have not had any unexpected problems.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Vu is very knowledgeable and takes the time to explain everything he does and I appreciate that. He doesn’t mind my watching what he does and explains it to me.
Overall Experience
Quality
Communication
Convenience
We've been a Comfort Control customer for about 10 years, since they installed a new HVAC system in our home. We've maintained a service contract with them that is reasonably priced. They are dependable, professional and do a great job.
Overall Experience
Quality
Price
Convenience
Completed two system furnace repair and preventative maintenance check. found both units to be running with no issues. Both media filters clean at the moment. Blower wheels clean. Refrigerant pressures good coils are clean. Recommend hard start kits for both units to prolong life of compressor. Customer declined. Systems running at this time.
A/C repair call. Found system low on charge. Due to age of system, recommend upgrading system to a more reliable, more efficient one. Customer declined leak search. Recharged system and added leak sealer. No guarantee on leak seal. System is cooling at this time.
Completed one system furnace repair and preventative maintenance check. Found two new Rheem systems. Systems are cooling normally at this time.
Completed 1 system furnace repair and preventative maintenance check. Found 3-year-old Lennox furnace. Check safety and operations. Find furnace operating normally within manufacturer specifications. Change 20x25x1 filter.
Completed 2 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Upstair system has high oxygen content and suggest to do a combustion calibration to improve efficiency of furnace. Upstair has weak flame safety sensor. Found downstair system with worn ignition and weak flame safety sensor. Suggest apco UV light for bacteria and mold prevention. Both system heating at this time
Completed 1 system furnace repair and preventative maintenance check. Replaced clogged filter, need to change the filter every month. Did a combustion test and all within range. System is heating normal at this time
BASIC 5 Ton Rheem Heat Pump HP: RP1460AJ1NA AH: RH1T6024STANJA Heater: TRXBH24A20J This kit contains a Heat Pump Unit, Air Handler Unit and Heater Strip.
No furnace repair call for the upstairs due to a burnt wire. Repair compressor terminals but still damage. The compressor will fail due to damage terminal. Give customer estimate to upstairs 5 Ton system. Sign up 2 Comfort Club member plan.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 heating preventative maintenance check and repairs.
Completed maintenance on two heat pump systems. Changed upstairs' clogged filter. Recommend pan switch water safety for attic unit as it doesn't have one and customer has water problems. Upstairs air handler has mold present inside, recommend apco air purifier to kill mold, bacteria, germs, and viruses and prevent future mold growth for improved air quality. Downstairs air handler has a very damaged, nonfunctioning blower wheel. Blower motor capacitor is weak as well. Due to age and condition of system and cost of repairs, recommend upgrading system to a more reliable, more efficient system. If the customer wants repairs, we will need to replace the blower motor and blower wheel assembly along with the blower motor capacitor. Recommend hard start kit for the upstairs system to take a load off of the compressor to prolong the life of the system. Upstairs system is heating at this time. I put customer down for a tune-up if they want to upgrade to the maintenance plan.
Complete 2 system furnace repair and preventative maintenance. Replaced filters, checked electrical and safety switches all ok at this time. Found worn ignition/flame rod assembly for the Upstair furnace. Downstair is good. Did both system combustion test and all within range. Both furnaces are heating normally at this time.
1 Furnace repair and preventative maintenance check complete. Replaced air cleaner, checked electrical and safety switches all ok at this time. Found high carbon monoxide reading. Found worn ignition and flame safety sensor. Did a combustion calibration to lower carbon monoxide to a safe level. The system is heating at this time.
Furnace repair for the main floor system. Found furnace three code 3( pressure switch open). Found locked inducer motor. Freed the motor and came on. The motor is noisy and can fail anytime. Needs new assembly to prevent failure.
Complete 1 system repair and preventative maintenance check. The system is heating normally at this time.