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Had the pleasure of meeting Mr Jim Mc Clain, today (Jim) professionalism 100%, his experience says it all. He helps me to fully understand and resolve all my questions, also to what i needed, the reason i needs it, he explains everything to the last detail. Comfort Control is doing everything right by hiring the right people, they're the backbone of any successful business.
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Figured out exactly what we needed in replacing our upstairs system. Garrett totally understood what we wanted and needed. Whole process was so easy and satisfying.
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As usual with Comfort Control, a great experience. Very professional and courteous. Extra effort.
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Christian was prompt, courteous, knowledgeable and answered all of my questions. He seemed to have my best interest at heart. An asset to your company.
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Jon arrived before the scheduled time of 2:00 pm. Shortly after arriving, he checked the furnace and the thermostat. He found the issue of a bent prong at the thermostat, which prevented the signal to start the furnace. After correcting the bent prong, the furnace started working fine. I appreciated Jon’s knowledge and courteous service! Great prices and service!!
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Va has to be your best heating and air technician. He always knows what to do. Very experienced and helpful in explaining everything
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Vu has been caring for our systems for at least 8or 9 years. We are always happy to see him because we trust his work and his advice. As a result, we don’t have surprise break downs mid-season.
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Vu was on time and wasted no time getting to work. He informed me of what he had found on his inspection of the furnace and gave me recommendations for work that may need to be done in the future. Vu made a service call to my house last year as well, and I am overall pleased with his work.
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Overall Experience
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No cool snellville. Completed diagnostic. Found capacitor on outside unit dead. Replaced capacitor. Amps good on compressor and motor. Pressures are good. System is 10 years old and running on r22.
A/c tune up in Snellville. System had a really dirty filter. Causing unit to ice up, drain pan had a lot of water and overflowing doing a little bit of water damage to the celling. Evaporator coil is clean, blower wheel is clean, and drain line is good. ( HOUSE IS A RENTAL PROPERTY ). Also found one of the supply ducts disconnect and completely opened allowing cold air into the attic. ( it’s fixed now). System is cooling at this time.
Completed diagnostic. Found system working properly. 58 degrees coming out of mini split. Wireless thermostat still controlling minisplit.
Thermostat display is broken, though with system running the pressures are low due to an R-22 refrigerant leak in the upstairs evaporator coil. Coil needs replacement for system to cool properly.
Maintenance snellville. Completed maintenance. Found 20 year old system very clogged at drain line due to evap coil being completely rusted. System has no water safety attached. Blower is very dirty. Indoor and outdoor capacitor is very weak. Outdoor contactor is pitted and burnt. Pressures seem to be ok at this time. Due to age of system and cost of repairs and condition of existing equipment recommend replacing to a more efficient system.
A/c tune up in Snellville. Unit is in the basement. System is cooling at this time. Check blower wheel, checked all electrical components and evaporator coil. Cleared drain line. Changed filters. Checked outdoor unit. Refrigerant level are good.
Maintenance snellville. Completed maintenance on 10 year old system. Found no leak in coil. Blower is clean. Changed filter. No back up water safety. No indoor air quality treatments installed. Outdoor unit has small leak on service valve. Tight Ed valve. Fixed leak. Electrical components good. Cleaned outdoor system. System cooling at this time.
Warranty snellville. Completed condenser cleanings from previous maintenance. Tested to make sure systems came on. Systems cooling.
No cool in Snellville. Could not find any issues with system. Customer states that system is blowing air all the time, found fan was set to circulate. Confirmed normal operation of thermostat and indoor/ outdoor units. Shows customer how to use thermostat. System is operating at this time.
No cool in snellvile. One system. Found ac condenser not coming on. Changed thermostat batteries. And found clogged filter. System cooling at this time.
Rerouted drain line for furnace. Performed ac maintenance in Snellville, Georgia. One system. Tested mechanical and electrical components, all in good shape. Chemically washed condenser coil. System is cooling at this time.
No cool in snellvile Ga, one system. Customer smelled funny smell in home. Went through normal check list. Didn’t find anything in the system that could cause a smell, blower wheel clean, supply plenum clean return plenum clean. Recommend pureairx system to her purify the air in the home and help kill mold and bacteria. System cooling at this time.
No cool in snellville. Arrived on site, found upstairs system not cooling. Found no high voltage going to system. Went to breaker box and found breaker for the furnace off. Turned breaker on and tested system. No other issues present at this time.
Warranty call back in snellville. Arrived on site, found thermostat not operational. Reset the system at the furnace and unit came on immediately. While looking at the furnace I found that the drain for the heat exchanger had not been properly done. Will need to order a left side horizontal drain line kit and come back to install
