Service with CC and especially Vu is always top notch! Thanks for always taking such great care of our system over the years!
Comfort Control has been servicing our heat and air unit for more than 7 years and we’ve received nothing but excellent service!
We have used Comfort Control for more than 7 years and have been pleased with service. We especially love Vu. He’s always so personable and I appreciate his not selling us things we don’t need but rather keeping us well informed and taking excellent care of our heating and cooling system. He’s the best hands down!
But was very informative and polite. Spoke in layman’s terms so I could understand his assessment. Great technician.
Little confusion at first with tech showing up but once he arrived it was smooth sailing as always!
Comfort Control is one of the few vendors that has consistently provided excellent service over the past seven years.
Heating inspection Tucker. Completed inspection. Found 12 year old unit with many issues. Inducer motor is failing. Capacitor is very weak. Flame sensor is corroding. Blower wheel is very dirty. No filter rack installed. No water safety installed. Heat exchanger and evap coil. Very rusted and corroded. Ductwork is not ran efficiently. Flu pipe is out of code. Needs double wall flu pipe. System needs to be replaced due to cost of repair and quality of furnace air flow and AC.
Renew comfort control maintenance plan in Tucker. Complete heating maintenance. Did not change filter. Check safety and operations. Find gas furnace operating with in manufacturer spec. Flame sensor getting weak and may need to replace next heating visit. Install pureAireX air purifier system and replace disconnect box for out unit. Test and system operating at this time.
No cool for 4 year old Amana air conditioning system in tucker. Check and find line set bass valve damage and leaking charge. Replace 3/8 and 3/4 bass valve. Recharge system to manufacturer spec and install hard start kit for compressor. System operating at this time.
Water leak, check and find ac unit not leaking water, find water leaking bathtubs above duct system leaking. Customer need to get plumber to inspect and repair water leak. Complete ac tune up inspection for customer. Change filter 14x25x1 and check drains. Find 15 year old Trane system operating with worn/damage capacitor, pitted contactor and missing Trane starter kit per manufacturer spec. Find fan motor worn and loosing oil. Find inside system operating with no water protection, not secondary drain pan and flue pipe for furnace rusted and not up to code. Give customer estimate to repair system. Due to system age and worn conditions, suggest to upgrade system. System operating, customer declined suggestion at this time.
Arrived on site, re built drain line and insulated suction line better. No other issues present at this time
Warranty, Water leak. Found connections on condensate drain line not glued properly. Glued drain connections and ran system to make sure that there werenâ€™t any more leaks. Unit is operating normally at this time
Complete cooling pm check. Change filter, check charge and operations. Find system operating within manufacturer spec. Find contactor starting to ware and making buzzing noise. Suggest to replace contactor, install hard start kit and surge protection for outdoor unit. System operating at this time.
Garrett and Jeff scheduled for replacement consultation
Complete cooling pm check. Change 810 filter. Check operations and find ac unit operating with manufacturer spec. Suggest surge protection for outdoor unit and suggest to replace older disconnect box. Suggest air purifier for system in crawlspace.
Complete 1 system a/c repair and preventative maintenance check. Change 18x20x1 filter, check the drain port, and operations. Find Amana 2 year package unit operating within manufacturer spec. No concern at this time. Suggest a hard start kit and surge protection for the outdoor system.
Complete 1 system A/C repair and preventative maintenance check Replaced filter, check the drain and clean dirty condenser coil. Suggest air purifier to prevent bacteria and mold growth. The system does not have compressor saver and surge protection. The overall system is cooling normally.
Renew 1 comfort club membership and complete 1 system furnace repair and preventative maintenance check. Did not change filter, check safety and operations. System operating within manufacturer spec. No concern at this time.
Sign up comfort club membership plan. Complete 1 system furnace repair and preventative maintenance check. Check system safety and operations. Change filter. Find 6-year-old Lennox furnace operating within manufacturer spec.
Complete 1 system furnace repair and preventative maintenance check. Check and find 3-year-old Amana furnace operating within manufacturer spec. Change filter customer provided, check safety and operations. No concern at this time. Customer also has a humidifier that not operating. Suggest upgrading humidifier to improve comfort and humidity during wintertime. Suggest air purifier system for the system in the basement.