We have used Comfort Control for more than 7 years and have been pleased with service. We especially love Vu. He’s always so personable and I appreciate his not selling us things we don’t need but rather keeping us well informed and taking excellent care of our heating and cooling system. He’s the best hands down!
But was very informative and polite. Spoke in layman’s terms so I could understand his assessment. Great technician.
Little confusion at first with tech showing up but once he arrived it was smooth sailing as always!
Comfort Control is one of the few vendors that has consistently provided excellent service over the past seven years.
Complete 1 system A/C repair and preventative maintenance check Replaced filter, check the drain and clean dirty condenser coil. Suggest air purifier to prevent bacteria and mold growth. The system does not have compressor saver and surge protection. The overall system is cooling normally.
Renew 1 comfort club membership and complete 1 system furnace repair and preventative maintenance check. Did not change filter, check safety and operations. System operating within manufacturer spec. No concern at this time.
Sign up comfort club membership plan. Complete 1 system furnace repair and preventative maintenance check. Check system safety and operations. Change filter. Find 6-year-old Lennox furnace operating within manufacturer spec.
Complete 1 system furnace repair and preventative maintenance check. Check and find 3-year-old Amana furnace operating within manufacturer spec. Change filter customer provided, check safety and operations. No concern at this time. Customer also has a humidifier that not operating. Suggest upgrading humidifier to improve comfort and humidity during wintertime. Suggest air purifier system for the system in the basement.
Complete 1 system a/c repair and preventative maintenance check. Dehumidifier in basement not operating. Check and find compressor fail. Repair compressor on June 21 but repair did not last. Need to replace dehumidifier.
Complete 1 system a/c repair and preventative maintenance check. , the system performs well, blower components ok, thermostat ok, replaced filter media model 810, checked pump, inspected ductwork, checked operating pressures, superheat and subcooling. Od coil clean.
Complete 1 system a/c repair and preventative maintenance check. Find dehumidifier not operating. Check and find bad blower motor capacitor and starter for compressor burnt. Replace capacitor for the blower motor and install starter for the compressor. System operating at this time. Told customer if system fails again will need to replace dehumidifier.
Complete cooling pm check. Find ac system operating within manufacturer spec. Change filter, check drain and pump. Clean ac coil. Find breaker box worn and damage terminal. Suggest to replace breaker box.
Complete 1 system a/c repair and preventative maintenance check. Check and find 25 year old heating system that over size for house. Find inducer assembly worn and leaking seal, system very dirty, blower assembly worn and wheel clogged with dirts, System have not water protection and no drain pan. System missing filter system and have no filter rack. Find evaporator coil not size correctly with furnace and restricting air flow. Find ac unit 9 year old, under size for house. Electrical disconnect box rusted and damage. Line insulation damage and breaking. Capacitor weak and missing starter kit. System low on charge and not cooling house properly. Due to system age, miss match system, not size properly for house and system not clean. Need to upgrade system and duct cleaning.
Complete cooling pm check. Find system operating with manufacturer spec. Check system operations and change filter 16x25x1. Suggest to install compressor hard start kit. System operating at this time.
Completed one system furnace repair and preventative maintenance check. Changed filter. Dusted out and wiped down furnace cabinet. Cleared barometric tubing. Cleaned inducer port and pressure switch port. Tested mechanical and electrical components and found no issues. Performed combustion analysis and found good co and oxygen levels. Recommend secondary water safety to protect furnace from water damage in the event of a backed up drain line. Recommend apco air purifier to kill and prevent bacteria, germs, viruses and volatile organic compounds. The system is heating normally at this time.
Completed 2 system furnace repair and preventative maintenance check Did not change air cleaner filters. Tested combustion and found safe co levels. Tested mechanical and electrical components, found worn flame safety sensor on the upstairs system. Replaced upstairs flame safety sensor. Systems are heating at this time.
Completed 1 system furnace repair and preventative maintenance check. Check safety and operations. Change filter. Find Lennox furnace second under-fire. Complete combustion calibration to help improve temperature and efficiency. System operating within manufacturer spec.
Furnace repair. Renewed Comfort Club Membership. Found a pressure tube clogged. Cleared the tube and the system is operating normally.
Furnace repair. Checked and found that the thermostat was faulty. Replaced the thermostat with an Aprilaire 8466. This customer is a Comfort Club member under the name Tom McBride. The customer's history was not in the database. Need to check and correct this issue for the customer. Also, need to call the customer to collect for the repair. The system is operating normally at this time. Completed heating preventative maintenance check for the customer and changed the filters as well.