A week ago Fire Department ESD 1 responded at night to ADT alert of “Fire in Attic” in my home in Copper Canyon. Thankfully leaking gas in attic had not yet ignited. As previously Mayor of Copper Canyon for 14 years and on the Fire District Board, I knew how valuable and dedicated these firefighters were!!! They responded in a precious very few minutes. Comfort’s Ian Conrad, expert Mark Watkins had just been in the attic 2 hours earlier fixing a lose pipe or the extra leaking gas might have ignited. The comfort team came back the-next day with new rigid pipe to replace the old flexible pipe on all 3 AC flexible pipes that had vibrated off. Comfort had NOT installed the 3 AC units originally. They were atmy home to do other electrical work. Manager Mark Watkins gave me an emergency number to call in the future to reach him quickly. A week later my daughter went into the upstairs attic to retun luggage. She immediately smelled gas. Ian Conrad was miles away and had finished his shift, but he came immediately!!! His bubble gas showed a 17 segment pipe swing loose with each segment leaking gas. Ian spent over an hour tightening each segment and checking other pipes for leaks. Mark Watkins and Ian Conrad will be. Back soon to re-install prior shoddy maintenance work by an unnamed firm. Having used Comfort Experts Mark Watkins and Ian Conrad for years for electrical and plumbing, will add them for AC/Heat maintenance too! These guys are phenominal !?! Former Mayor Sue
