Daniel met me in my garage yesterday .He introduced himself to me and his side kick. Both men came out and got busy. Awesome dynamic duo..
Overall Experience
Quality
Price
Convenience
Called to say when he would arrive and it was exactly on time. Checked everything and explained what he did. Very friendly and very professional. Enjoyed speaking with him and hope he is our serviceman next time also. Thank You
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional, knowledgeable, and customer friendly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our Technician was professional and knowledgeable about our HAVC system. Took pics of issues he saw and gave us recommendations… no pressure… all preventative.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was very nice . He explained everything he had to do to the AC system. He was very knowledgeable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jake did a fantastic job. He very knowledgeable, professional and tidy too. Thank you Jake!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We’ve used Comfort Experts in both of our homes, because we trust them and their technicians are top notch! We like their various plan options and pricing. They help us be proactive in keeping our HVAC systems running by pointing out preventive measures to take before they become issues!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Leo was great. Very courteous and pleasant.Leo is very knowledgeable about his job.Explained what was wrong and ,replaced and fixed it perfectly.He explained well what would have happened to my air condition unit if the problem was not fixed.I liked the way he was patient undoing the job and respected the cleanliness of my home.I will recommend Leo and this company to my friends and families
Overall Experience
Quality
Price
Convenience
On this job I looked at 2 system. I will be returning to install the correct fan motor contactor and soft start on the down stairs system He does want to talk about system replacement for the upstairs unit. Which is currently very low on 410a. He would to talk system this tomorrow at 10 am
Today I looked at heating and cooling. Although the system test in tolerance it does have high in rush. I recommend adding soft start to increase longevity. sh 19 Sc 8 System is now clean and ready for work. Home does need insulation as well.
Came out for a plumbing evaluation customer is experiencing a leak coming from the shower in the hall bathroom upstairs this is due to a failed silicone seal around the sliding glass door and at the base tested the drain line by pouring approximately 10 gallons of water focused into the drain line itself did not experience any leaking downstairs however when we run the shower the water is splashing up into the track of the door and leaking out the corner which does end up causing the leak downstairs advised the homeowner that the seal needs to be cleaned up and redone there is no plumbing solution to offer homeowner is not interested in a membership as they are already tied up with another company for HVAC and electrical for the system that they financed thank you for choosing comfort experts!
Today on this visit I looked at both systems in cooling. Down stairs tests in tolerance for functionality. It does have a contactor buzzing and needs be replaced. Additionally adding a soft start will help improve longevity for the contactor compressor and capacitor. Deltas 72 return supply 48 Upstairs system is low on 410a. System super heat is 57 and subcool is 2. Deltas 72 return supply 65
Came back to charge unit. Found leak in the TXV. Replaced TXV with 072 piston. Coil does not have a leak. Pulled vacuum to 500 microns and released pump down. System running cooling upon departure. Would like to return in 6 weeks to check system. No refrigerant used. Coil was replaced earlier this year and customer was charged warranty refrigerant.
Today I looked at 2 system is no cooling and heating the system tested in tolerance for functionality. It does have a inrush problem that toating up a contactor. Recommend Soft start Contactor Other then this the system is now back online and ready for work
For this call we performed a super tune-up. I noted that the unit did not have a return plenum which is now considered a code item and that the homeowner is on a outdated membership. I recommended a membership conversion and also considering adding a return plenum for efficiency purposes with better static pressure and option for filtration upgrade. Homeowner was not present so I presented to their niece who would speak with home owner about the recommendations and give a call back if they had any questions. I left the system off as found on entry. Thank you for choosing Comfort experts, have a great day!
Came to house for electrical inspection and ended up talking to customer about swapping out smoke detectors and also adding a plug next to the water heater so that they don't have a cord going across the garage and also talked about adding a surge protector to protect the entire house but customer is having our AC guys come out there tomorrow to take a look at the AC and what needs to be done and that is what is most important for him right now and the electrical is second so once the AC guys give him a price and everything then he will check with our price to see how it affects his Greenleap payment
Installed new warranty txv pressure test pulled vacuum set charge unit working properly
Gave customer multiple options to locate sewer line to find if they do or do not have cleaouts gave estimate to install clean outs and membership pricing as well customer is going to try and locate them and if he does he will call us bk to clean if not he will call us back to locate and install
Level 4-42k heatpump horizontal With 2 duct cleanings $18,500 Installing Wednesday February the 25th Paid $5,000 with check Collect $13,500 at install and hold until Monday March the 2nd
Came to Home to look at tearing down electrical on side of house that feeds a light in middle of yard also talked about bathroom GFCI that was tripped feeding bathrooms that customer didtn know about but talked to her about that and also a future remodel she is doing in the kitchen and quoted her to do that as well and a quote to rewire customer surge that was hooked up before Customer wanted movie calling us to do it but just ask the wait till next week whenever she gets mortgage comes in and she gets everything and she's able to do a bunch of work and she is adding the carpet work that she's getting done with this work at once so she won't be able to pay for it or get started till next week But emailed every quote to her and talked about everything and customer was happy with it just to reach back out to us when ready
For this call I performed a super tune-up. I did know that the unit was slightly over amping at startup and that the unit did not have any bio growth protection or surge protection installed. Previous technician is preferred for this homeowner and I went off his recommendations from last time. Homeowner is not interested in having anything done to mitigate any of the issues at the moment. Homeowner did write a check of $40 to go towards her membership balance for March. Thank you for choosing Comfort experts, have a great day!
2/25/26 Customer states foundation people said there is a leak on her drain line the job under home was installed by Ian and Tyler but was tested tried to fit through crawl hole and was to tight to get out pausing and scheduling for me and Zach to come back tomorrow afternoon
Completed Stu all electrical components good amp draws good freon good Temp split good drains clean clear filter good all electrical heat working condenser clean system operating correctly went over options with customer