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Mike was great. He was on time and very professional. Excellent service. Would definitely recommend him and Hobson Comfort Experts.
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Mark is pleasant. He doesn't mind explaining and showing me what was needed and what he did. He's a professional. It's nice to feel I've selected the right company and can trust the technician. The ladies I talk with when calling are understanding and helpful. Thank you very much.
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He was very through with his inspection and very helpful answering questions for me.
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Came in and was efficient found the source of the problem promptly and informed the next step
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Mark was very thorough with his diagnosis of the bathroom problems we we having. He fixed the problem we have now and offered several different solutions for us down the road. I appreciate his helpful attitude and professional manner.
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Tyler was very professional and knowledgeable. We will definitely use this company again!
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Jake was very thorough when looking at our electrical outlet needs. He was kind, explained everything in detail and helped us problem solve solutions.
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Everything went great. Service reps checked out equipment and explained what they were looking for
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Completed htu all electrical components good amp draws good gas safeties good temperature split good unit operating correctly
Customer was very unhappy with the pricing offered membership for discount on repairs he stated that it's horrible business practice he felt it should be no more that a 100 dollar customer asked for me to leave and slammed door on me
Rec work- replaced fail TxV Pulled vacuum down to 324 microns Per Ryan- not to charge refrigerant since this was a pump down only method to recover refrigerant I did not need to adjust pressures System was operational afterwards with a 22 degree delta Thank you for choosing Comfort Experts, have a great day
Installed warranty gas valve unit working properly
Super tune up perfomed today on a 9 year old Coleman heat pump with air handler. All electrical connections are tight withno corrosion. X13 blower motor is acceptable. Blower wheel and evaporator have some biological growth starting to form. UV bulb has expired and is not working. UV bulb needs to be replaced. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Reversing valve and defrost control board are working as they should. Heat strips are pulling proper amperage. Outdoor unit was washed and waxed. 45/5 dual run capacitor was showing weak and was replaced under warranty on this visit.
Replaced gaskets on tower flush valve and replaced fill valve and supply line tested for leaks no leaks detected Please email previous estimate to customer and email invoice to customer
I need Goodman igniter Model : GMS80805CNBB Serial : 1404345751 Arrived to no heat. Failed igniter was preventing the furnace from starting. Replaced igniter with universal igniter n could not get the furnace to fire on the first try. Furnace would fire on the second try every time. Need to order Goodman igniter and return. Requesting for Brian H or Mark W to return with me to further look at the heat exchanger. While system was running it rolled out twice. Found a small spot on heat exchanger and would like to get a second opinion.
Came out for an evaluation customer was saying that the outdoor unit wasn't turning on but the electric bill was going high turns out they had the thermostat set on emergency heat and the filter was severely restricted verified that the heat pump was capable of satisfying the thermostat and advise them to purchase a new filter as soon as possible left the system with no filter due to the excessive amount of blockage on the existing one
Today I resucured a attic vent pipe that fell out down at no charge.
Talk to customer about issue and found a disconnect on the outside of condominium that was causing house to not have power but still don't know why it's not getting power so they will be calling power company out here to check behind meter and why it's not getting power or if it's on the power company side they will be reaching back out to us once they figure it out and we'll call us to get us back out here to fix it
Arrived to outdoor unit short cycling. System slightly low on charge and it it is only 60 degrees outside was causing it to short cycle. Customer just wanted to charge the system for now. Charges system with 14oz of r410a. System running upon departure.
