Mark was very thorough with his diagnosis of the bathroom problems we we having. He fixed the problem we have now and offered several different solutions for us down the road. I appreciate his helpful attitude and professional manner.
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Tyler was very professional and knowledgeable. We will definitely use this company again!
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Jake was very thorough when looking at our electrical outlet needs. He was kind, explained everything in detail and helped us problem solve solutions.
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Everything went great. Service reps checked out equipment and explained what they were looking for
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Mark Denison and Tyler were here today. Mark is a great Hobson employee, excellent skills. Dedicated to his profession. Always glad to see Mark come here
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Jake was the best service I have had in a while. He’s a keeper! FJ
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Alonso and Tony were very courteous and professional. Tuned up the system to meet the demands of continual service and provided insights and tips on extending the lifespan of the system.
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Daniel showed up the same day we called. Helped diagnose a blown compressor and provided quotes to replace. Scheduled an appointment for replacement options as well.
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Mike R was amazing. Talked about everything being done and explained why it was being done. Helped with maintenance of the system as well. Look forward to seeing him next year for the maintenance service
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2013 Goodman Airhandler Checked and tightened all electrical connections Heat strips were functional and within manufacture range Drain was clear and draining at this time Changed customer provided filter Blower motor and wheel have dust and dirt build up Evaporator coil has dust and dirt build up 2013 Goodman Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from the inside out Recommended blower and coil cleaning along UV system and compressor saver
1/11/26 Main bathroom 24 ft tunnel Washing machine drain Kitchen drain 110 ft of yard line Will need to make a estimate
Customer states that there is uneven air flow throughout the home. Found that animals have got under the house and shredded most of the ducting and insulation under the home. Customer also states that the breaker is on the electric furnace keeps tripping. Technician found very loose connections at the breaker panel and at the furnace. Tightened all connections. System is 12 years old and had some heavy corrosion on the coil however a leak in as not detected. Heat strips are pulling proper amperage. Comfort advisor is scheduled to meet with the customer tomorrow morning.
Discussed installing controls to prevent heat pump from operating in heating during weather conditions above 65 degrees ambient. Ordering parts to return next week to install them. Also discussed extending parts and labor warranty 1 or 2 years and covering maintenance plan costs during the same time frame. - Brian H
Arrived to no heat. Found that no voltage was being delivered to the inducer motor due to a bad connection. Replaced connection and performed function check. System running normally at time of departure.
On this job i found build up on all duct and return. The system has build up on the blower as well. System needs level 2 duct cleaning. Estimates are in when he decides he ready to proceed.
Performed tune-up on upstairs and downstairs systems checked all components and functionalities of the air handlers without no issues with the air handlers all components and functions are within manufacturing range at this time checked all components and functions of heat pumps found no issues all components and functions of the heat pumps are within manufactured range no recommendations at this point UV systems are on and functional compressor savers or functional customer has search protection
On this job job I looked at both sides heat and cooling. The system is functional . But 15 years old I wouldnt put money into repairs at this point. Concerns blower rusted over Caps rusted over High in rush. Changed uv bulb today. Custmer wants to talk with wife about system replacement and call us back when ready
Today I performed a membership heating tune-up on a 6-year-old straight Electric System all components check out per manufacturer's specifications however I do have similar concerns as previous technicians about the indoor air quality unfortunately she just replaced the roof the water heater and dealt with a flood in the kitchen she would like the estimate email to her so that she can prepare for our next visit she is interested in the level 2 duct cleaning
For this job, I arrived for a super tune-up however it turned into a drain clear when system was not draining. Job was approved by customer to be completed. Adding on, customer approved to replace UV bulbs, job will be done next Friday in a 3 to 5 window as requested by customer. Thank you for choosing Comfort experts, have a great day!
Performed Tune up on east and west systems Checked all components and functions of the Airhandlers, found no issues at this time. All components and functionalities are within manufacture range. Checked all components and functions of the heatpumps, found no issues at this time. All components and functionalities are within manufacture range. Recommended surge protection
Came out to complete repair from yesterday's evaluation
2018 Lennox Airhandler Checked and tightened all electrical connections Customer recently changed filters Drains were clear and draining at this time Heatstrips were not functional and found the low voltage was wired wrong Blower motor and wheel were heavily compacted with dust and dirt Evaporator coil is completely restricted with dust, dirt, biological growth and leaves from the fresh air intake Filter is at ceiling instead of the unit so unfiltered air from fresh air damper is causing coil to get caked in all kinds of restrictions 2018 Lennox Heatpump Checked and tightened all electrical connections Fan cap was weak and below manufacture rseange Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Refrigerant levels are off due to indoor restrictions of air Fan blades and motor were acceptable Condenser coils were heavily compacted Cleared debris from the bottom of the unit Washed condenser coils from the inside out Recommended
