Zac came out to do a routine check of my HVAC system. He did that and explained various aspects of the system. I appreciated his information.
Overall Experience
Quality
Price
Convenience
Jake was awesome. Very friendly and knowledge. He explained with great details to my questions. I would definitely use him again when needed. Thank you!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Justin was knowledgeable and answered all of my questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service thank you so much mr. Taylor
Overall Experience
Quality
Price
Convenience
Jake arrived on time, very pleasant, promptly got the tree lights on our gate and driveway working. Found no problem in our two electrical panels.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Had the Generac Generator serviced for the first time today. Mark D. did a great job. Explained all the work to be performed and why it was necessary. Quickly handled the maintenance and left everything back in place. As always great service from Comfort Experts.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The technician was very knowledgeable and did a great job explaining things to me.
Overall Experience
Quality
Price
Convenience
Very nice guy but a bit pushy on which unit we should purchase. We made our choice and he kept pushing us to go with a higher unit.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Need a AC tech out to check on a big vent to the left of the entrance it's making a cracking sound when pushing air through it preferably in the morning
Upon arrival for tune-up customer stated she did not run AC system for the whole summer due to previous tech stating that there was a leak in the evaporator coil during tune-up checked the furnace all safeties are working properly blower is acceptable evaporator cool was acceptable while checking the heat pump found that the dual run cap had failed put a new one on to check refrigerant levels and other components while system was running found that the refrigerant levels or right at the recommended superheat for the indoor wet bulb and outdoor temperature then perform leak search on evaporator coil found no leaks explain customer all issues and all findings and replace dual run cap left system off for customers request but system is ready to run in cooling and heating
Name two house for AC thermostat having issues customer stated they can mess with the pull it off and put it back on a few times and then it'll work but they had already replaced and got a new thermostat and it still doing the same issues but if they move it to the upstairs unit that thermostat works perfectly but moving it to the downstairs unit it says that y1 and W1 are having an issue saying that the heating and cooling wires are missing but electrically wise panel and wires going to system looks great no issues Customer stated that they are available for tomorrow morning to have AC tech come out
10/28/25 Came to house for doorbell not ringing chimes got there and time was disconnected and tough one upstairs wasn't working but doorbell transformer is giving up right voltage and doorbell is working and customer said was working before but noise just got lower and then stopped working but Will come back out Thursday morning to swap out chime kits in house
Customer did not have filters. System has two 18x20x1 filters that needs to be changed as soon as possible. All electrical connections are tight with no corrosion. Evaporator coil and blower wheel are slightly dirty due to dirty air filters. Heat strips are pulling proper amperage. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed.
Built estimate for lightning protection and adding ground rod at pool panel to protect house from lightning strikes around the area and from frying pool equipment and tripping breakers in house
IAQ estimate Installed IAQ 300 with anti microbial mist and resealed supply plenum
There was another company there when I arrived and wouldn't answer the door
On this job I looked at both heating and cooling. Besides the high inrush the system test in tolerance on both sides. Heat strips 20amps each. Superheat 17 Subcool 10 TD is 20 System could use a break down cleaning as well out side to get all the grass out of the frame.
Level 5 whole home generator $21,800 includes electrical and gas hookups Level 3 partial home generator $15,000