Jonathan came by for our winter check up of our heat/air unit. He was on time and introduced himself when I opened the door. Showed him where the unit and thermostat were and he went to work. On occasions he would stop and point out things, explain the need for continued maintenance over time and at the end pointed out their upgrade service plan with all of the benefits that come with it. Jonathan was thorough and very knowledgeable about what was needed to service our unit and made sure that I understood what was needed and to contact them if anything should arise in the future. Great guy, good work and we’re very pleased with his professionalism.
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Explaining issue problems and completing work in a timely manner 👍🏾
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Dakota was courteous and very efficient. The inspection was done quickly and appeared to be very thorough.
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Mike was a great help and very professional. He helped get my heat on before my wife had to have surgery and would be home and recovering. Super responsive, on time, and very considerate.
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Zak Lovig was very informative and told us all about what he was doing and what needed to be done with cleaning my unit inside
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Abel and his teammate double checked everything to make sure all was working properly before they left. They did a great job. Thanks!
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Alex was able to diagnose and quickly repair the heater problem Thank you Alex!!
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Adam and his assistant were professional and did quality work.
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System quickly assessed & safety assured. Quickly made an efficiency upgrade. Appreciated the fast response on this very cold morning! Mark was very knowledgeable & professional & much appreciated.
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Very informative, explained everything, very professional
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He was very knowledgeable and explained everything!
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Mike R was professional and friendly. He was very informative.
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After dealing with another company, it was completely refreshing to deal with the professional finally! This young man is highly skilled, highly professional, very kind. The service overall was excellent ! My husband and I are very satisfied and would recommend this company to anyone from now on. I pray blessings over this young man and may all that he touches be multiplied in Jesus name.!
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Arrived for evaluation Upon arrival system blower was on only Majority of smell was evacuated at arrival Disconnected dampers and tested system on cool, heat, heat + emergency heat Burning did not occur during tests Highest reccomendation - replace both dampers - replace zone board Blower motor has abnormal noise and it's very audible at unit/return System condition and history of system has major refrigerant leak from previous evaluations Current delta 13 cooling Due to overall condition of system comfort advisor has been reccomended Comfort advisor scheduled Monday 01/27/25 1:30-3.30
Customer request schedule installation for first call Monday next week. 50 gallon gas in garage
Super tune up performed today on a 2 year old Amana heat pump with air handler installed customer did no have a filter. She is ordering a filter and will hopefully have it by Monday when we are returning for a duct cleaning and installing a UV 300. All electrical connected tight with no corrosion. Ecm blower motor is acceptable. Blower wheel and evaporator coil are slightly dirty and will be cleaned on Monday with the level 2 duct cleaning. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed. Thank you for choosing comfort experts. Comfort advisor is scheduled to meet with the customer tomorrow morning about adding some panels and a battery bank to her existing solar system. Duct cleaning and UV 300 install are set for the morning of the 27th. Customer attempted to pay the entire balance however the bank kept declining due to security. The customer will contact her bank to let them know a large payment will be taken
When installing new vent I heard a leak, crawled underneath home and looked throughout and cannot find leak. In order to do further diagnostics I will have to do leaks search charge and cst can't do it at this time
Fix flu on 3 heaters will need 7-4 Inch 90s 2- 2ft 4- 1ft 2- 1ft slips Installed Instant water heater under kitchen sink. Rerouted drain on garage sink Install hot water heater Filter for East Side of home.
Arrived onsite installed a small water heater under kitchen sink for faucet and dishwasher. Tested after install everything working properly.
Arrived to no heat. Amana heat pump with air handler installed in 2008. 3/4 hp ECM blower motor has failed. Need to find a replacement part as soon as possible. System is down.
We will clear drain thru toe lift. Removed hair and debris to clear drain
Customer had clogged aeroater at kitchen faucet removed spray head and restored flow ....did a phone scan and review chkd othe fixtures for water flow job complete
Arrived for STU. Homeowners brother gave access to home Replaced filter Drains clear Coil and Blower very dusty Recommended cleaning both and the duct work UV system required to eliminate biological growth from air flow Heat strips fine Condenser coil is clean Motors capacitors and refrigerant fine Brother will discuss options with Homeowner and get back to us
