Got AC serviced/tune up. The technician, Alonso, arrived for AC tuneup. He explained the tune up process and suggested what he found that needed attention. Very knowledgeable with answers to my questions.
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Very thorough and professional. We appreciate the time and dedication to his work.
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Cody Boyd was awesome and very knowledgeable and went through all options very satisfied with his service great technician
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Mike was very professional handling the entire process to deal with our heating concern. Also, Mike gave us really good options and suggested what might be the best way to address our concern longterm. Also, Mike was able to identify a separate issue that he's not directly responsible for. Mike notice a plumbing issue that has haunted us for 2 years. He recognized the problem and shared it with me. He suggested bringing in a plumbing expert which I quickly agreed to this advice. Great job Mike!
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Jeered did a great job checking everything feature on our unit and gave a detailed report of its condition. He is kind and professional.
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Daniel was extremely knowledgeable, careful and thorough! We are so pleased with his service. We are glad that Daniel works for Comfort Experts!
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Jake is the nicest and very patient when explaining and answering all of the questions that I had. Thank you Jake! I trust the company so much that I have a membership now!!
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Mike was fantastic. Explained and showed me everything and did timely work. Even played with my dog!
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Completed heating tune up on gas furnace all safety is good gas valve good all gas heat working inducer fan motor good all amp draws good temperatures split good changed filter went over options with customer customer does not want to proceed with any options right now
For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Upgradable membership was offered to customer, I explained the benefits and customer approved for membership conversion. Thank you for choosing Comfort experts, have a great day!
Iaq estimate- spoke about level duct cleanings Systems were just replaced two and four years ago respectively Customer just had sinus surgery, recommended iaq 300 to alleviate sinus pain We offer financing Follow up scheduled for next week Thank you for choosing Comfort Experts, have a great day
Came out for an evaluation customer had an issue with a broken toilet handle she chose to have us replace this today as well as sign up for the home and budget protection plan she would also like to sit down with a comfort advisor for solar or generac and have an electrician come out and take a look at a couple of things for her these appointments are scheduled for next Monday and Wednesday thank you for choosing comfort experts!
1/28/26 Techs to return with Mark W Friday after meeting 1/30/26 Technician found that the thermal limit switch is the cause for two heat strips not to turn on technician is ordering a new one Technician will collect payment when technician returns
Looked at three units ervs and ceiling found two the ervs not getting the correct power building manager is coordinating with an electrician to come out Monday and coordinating with me as well to be here with electrician on Monday in case there are any other issues did replace fan capacitor on erv units and conference room building manager signed off on all required signatures
Complimentary Eval- performed eval of over 10 system Heating and cooling inspection, Found delta of cooling at 12 degrees Prompted me to do a complimentary leak search in both coils Found leak in both evaporator and condenser Talked to customer about repair vs.cost Overall explained to them it would make sense to replace They said they would need time to think things over Follow up scheduled in a month Thank you for choosing Comfort Experts, have a great day
Install 2 Amana 2 speed 48k gas hz systems for upstairs and downstairs. Includes high efficiency filtration, easy starts, code kits, programmable thermostats, use existing UV systems and replacing 16 ducts
For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. A duct cleaning plus a system clean was recommended to customer, customer said she will look into it in the next two weeks to get the schedule. Thank you for choosing Comfort experts, have a great day!
Came to house for breaker tripping and had plumber tech out here before me and was messing with water heater because it was causing breaker to trip and it was working when he was here but once he left it started tripping and got here and breaker was not tripped but it was tied into the load side of a GFCI and the GFCI was bad so talk to customer about it and wanted to replace the GFCI to get that working again and also get her water heater working and not on the load side of the GFCI
Stu- 21 degree in cool 50 degrees delta in heating Washed Condenser Changed filter Customer signed up for new Home and Budget plan but would like the first 20 dollars to be waived, she just paid a week or two ago Spoke with Kaidi, will need to email accounting System is operational Thank you for choosing Comfort Experts, have a great day
Repipe supply water lines Repopped water supply lines to master bathroom main bathroom kitchen and laundry room also put a new shut off outside so customer can turn water off and on at the house and replace the water heater and flue pop for the water heater also added a flood stop for the water heater oh and I left one of
For this job we performed an evaluation. Upon arrival the unit was working within normal spec limits homeowner stated that sometime within the day the unit started working again. We could not get the unit to repeat the issue therefore could not diagnose what caused the unit to fail. No fault codes were noted during the inspection and all safeties were tested within normal limits. We recommended homeowner keep an eye on the unit and if the problem repeats to leave the unit as is so that we can reference a fault code and diagnose the issue properly. Thank you for choosing Comfort experts, have a great day!
Today on this job I looked at the system and tested it for tolerance in cooling and heating. Some things I noticed right off the bat Blower motor rattles the furnace Inducer motor shows signs of high stress Ignitor show signs of stress Lack of airflow to far regions of the home Compressor start up is loud and clunky The system test in tolerance for functionality but system has parts and peices that need to be replaced to insure operation this heating season and more so when talking about cooling.
Arrived to no heat. Found that the system had no refrigerant in it. Put nitrogen in the system and found an audible leak in the condenser before the reversing valve. Gave estimate for repair. Customer is interested in replacing the system. Comfort advisor is scheduled to meet with the customer this evening.