Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He checked e verything on my hot. Waterheather thank you adam.faye.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was very knowledgeable. He had the problem fixed in no time and I would recommend him. He was very friendly too.
Overall Experience
Quality
Price
Convenience
Everything was expertly done. My questions were answered and the work was completed in a timely manner.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ryan was very prompt on a July 4th Saturday! We were sleeping and feeding 19 people 4 days in our home for our annual Family Reunion. Two toilets quit flushing and poop water was backing up into the shower! Ryan took care of all problems with a grin and left all bath areas spotlessly clean! You are very fortunate if Comfort sends you Ryan!
Overall Experience
Quality
Price
Convenience
Hobson rep called me in May to set up appt for summer check up. I am a member of their club and I get this done for no charge at the time of service. I called them back the 1st of July and said I would like to have my unit serviced. They set me up to fit me in when they could. Joshua came by on the 5th. He was professional and sent pictures. He cleaned the leaves out of the base of my AC unit which was above and beyond my expectations. He showed up in the morning around 10 which I was very happy about.
Overall Experience
Quality
Price
Convenience
WE HAVE USED COMFORT EXPERTS FOR SEVERAL YEARS. THEY ARE A TOP-NOTCH COMPANY. EVERY TELEPHONE REPRESENTATIVE THAT WE HAVE DEALT WITH IS ALWAYS HIGHLY PROFESSIONAL, KNOWLEDGEABLE, AND THOUGHTFUL. THE TECHNICIANS MAKE OUR SERVICE CALLS PROMPTLY, REGARDLESS OF OUR ISSUE. THEY WEAR THEIR BOOTIES INSIDE OUR HOME, ARE VERY THOROUGH, KNOWLEDGEABLE, RESPECTFUL, AND GO OVER AND BEYOND TO HELP WITH ANY ISSUE. THEY TAKE PICTURES TO BETTER EXPLAIN OUR PROBLEM, ARE VERY PATIENT WITH OUR QUESTIONS, AND RESPECT OUR PROPERTY. WE HIGHLY RECOMMEND HOBSON COMFORT EXPERTS.
Overall Experience
Quality
Price
Convenience
Kellen was very experienced, obviously, and very courteous, explained everything about the unit and our options. I had never used this particular service before, had heard good things about them and they were true.
Overall Experience
Quality
Price
Convenience
Full disclosure, had not used this service before, but had heard of them, and was greatly impressed by the responsiveness of their customer service person, Lisa, both on text and on the phone. Will review the tech and follow up separately.
Overall Experience
Quality
Price
Convenience
Wade and Zachary were very respectful and knowledgeable. Great work and very professional.
Overall Experience
Quality
Price
Convenience
Zak provides extremely superior customer service while making sure the cooling system is operating properly. He did a written estimate of necessary maintenance and is sending possible financing documentation for our needs.
Overall Experience
Quality
Price
Convenience
Customer is currently gathering estimates for possible wh swap a prv and hose bibb gave estimates and went over pricing customer has not made a decision to move forward and will let us know
7/7/25 We will dig from meter to home and replace water service with 1" pex line. All new plumbing will be tested. After passing test we will backfill and rake ditch line. We will need to chip concrete by package unit for access. Also ground is very rocky. Called in locates. Work will start after utilities are located
Estimate accepted. PLEASE SCHEDULE WORK FOR FIRST APOINTMENT WENDESDAY 7/9. Half down. $1578. Surge. 4 tandem home line 20/20. Hom 250. 6-3. Hammer drill. Home 215.
7/5/25 I will return on Wednesday the 9th to perform a diagnostic and I will be needing one other electrician to assist me
Customer wanted a used mini split installed
Upon arrival system was not on and thermostat was blank Went into attic to inspect system and noticed light switched was flipped down Followed electrical line to source and it was the switch for high voltage to the furnace Asked homeowner if he flipped switch himself and he said it must have been the exterminator that was there recently Flipped switch up and waited for thermostat delay to insure system was operating System came on in cool Went back into attic to make sure system was cooling effectively System had a temperature Delta of 18 and still continuing to drop System was left on cool upon departure
Customer is going out of town. Will not be back in town till Monday. Need to follow up with them next Monday.I’m
Install 48k 2 stage heat pump with high efficiency filtration, duct cleaning, code kit, zoning with dampers, two wi-fi tstats and 1 bypass 12" duct
During this visit I found the duct supplying the room in question pinched off. After fixing it the room got a large amount of airflow back. I also recommend adding insulation to that side of the house.
Upon arrival home owner had systems turned off but let me know that living and master bedroom unit was not cooling as it should. Turned just that unit on to identify which air handler and condenser was with that thermostat Went into attic and checked that unit was functioning from inside and it was but was getting no cooling. Had a negative 3 degree Delta Went to outdoor condenser unit and located corresponding unit Fan was running but did not hear compressor so I checked capacitor Capacitor was showing blank on Herm to center terminals Went ahead and checked capacitor on other two units as favor for homeowner and both were in tolerance Recommended capacitor replacement to get system operational again. Homeowner agreed After replacing, system was functioning again I connected my gauges and noticed I had a 2 Subcool and almost a 50+ superheat Went back into attic to check optimal cooling but was still only getting a 6° Delta after leaving system on for 10mins I talked with homeowner a
Today I replaced a cap 35 /5 under parts warrenty only. I did notice the condensor coil has one side damaged from home owner trying to wash it off. He may contact us later on to replace this as well
Arrived for service eval Blower is wiped directly to high voltage Relay on the control board has failed Service fee waived Homeowner will let us know if he wants the board replaced
Performed evaluation Drain line has clog - secondary through side of home is releasing water - water is not built inside of drain pan due to drain line configuration Reccomended drain clear Washed condensor and tightened connections Capacitor was very low on tolerance - replaced capacitor - unit failed to operate beforehand Homeowner joined home and budget plan Filter will be replaced by homeowner since it does not have alot of build up System left on cool at exit
We will attempt to remove bonnet nut from old style delta single handle tub faucet and replace cups and springs to stop leak. If we are unable to get faucet apart, in May need to be replac Recommend replacing faucet when it starts dripping again