Zak was great and very informing! He waited patiently to answer all our questions. Didn’t take long at all to get outback cooling.
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Derek was awesome, and very knowledgeable. He was able to answer all my questions I had and I will highly recommend him to my friends and family
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Nice young man who went about his business in a professional manner.
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Tyler did a great job looking for things and explaining what he found.
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Adam did a great job of inspecting all the plumbing and he even advise on certain things that will need to be repaired in the near future. Thank you!
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Tyler shows he cares about the customer and is willing to answer questions even if they seem silly. Thank you!
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None at this time.
Response from Comfort Experts Inc.:
Thank you so much for the opportunity to help with your Azle TX air conditioning repair.
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Very professional arrived as scheduled excellent service fixed the problem job well done!
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Good job!
Response from Comfort Experts Inc.:
It was an honor to help with repairing your Azle, TX air conditioning system. Thank you.
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Install 42k 2 stage heat pump horizontal use current filtration and uv light, includes code kit
Upon arrival system was not cooling properly. After evaluation found Refrigerant levels were low and found leak in Evaporator coil. Leak was big enough to hear as well Set up CA appointment for today 3-5 Rob g confirmed
Upon arise system was blowing and outdoor was not running, found Dual run cap had failed. Replaced 45/5 dual run cap and reset system, system ran in cool mode found no other issues
Need to order a generac 60a load controller to replace defective one. Existing load controller is wired to a 240v 30a breaker in case that matters. Picture of unit in here under work performed. Did visual inspection, and tightened anything I could get my hands on. Customers complaint was a loud intermittent buzzing sound in the evening. No sound while on site. PLEASE ORDER PART AND SCHEDULE RETURN VISIT TO REPLACE. THANK U. Customer would like to wave another service fee for replacement if possible.
Arrived for service Eval Compressor cap failed Replaced under warranty Replaced filter System cooling at exit
Tech Cody arrived to customer's home and met the homeowner. System was running inside but not cooling. I diagnosed a failed auxiliary motor starter which wasn't allowing the system outside to turn on. I replaced it under warranty P&L. After I hooked up my guages and found the system to be low on charge, I conducted a courtesy leak search and for a leak outdoors at the Schrader valve. I shared my findings with the homeowner and she wanted me to replace the Schrader valve and charge the system with refrigerant. I replaced the valve under warranty and then charged the system to its target super heat. System was cooling when I left.
Tech Cody arrived to customer's home and met the homeowner. The system was tripping the breaker and not coming on. I diagnosed a shorted compressor and conducted a courtesy leak search, I found no leak and couldn't do more troubleshooting without an operating compressor. I shared my findings with homeowner and discussed the options available to him. The compressor is not under warranty and the homeowner wanted to conduct a compressor replacement. $4,959 for compressor replacement. Includes R-11x flush, refrigerant, and liquid line drier replacement.
Stu complete, refrigerant levels acceptable Electrical components and connections acceptable Found lots of biological growth in airhandler recommended uv system System is operating efficiently Cleaned and waxed outdoor system
Techs Cody and Mark arrived to customer's home and met the homeowner. The customer wanted to have his outdoor coil washed because spiders had built nests on the protection grate on the unit. We washed the coil and the customer was happy with the work we conducted.
Home is 5 years old and in good condition. Recommended a hot water recirculation pump for water heater located in garage. He is interested in doing and will get it done just has to work into his budget. Will follow up in 2 weeks..
06/23/24 TS- emergency fill valve would not shut off all the way so I replaced the valve and had to get a new supply line that would fit the new valve.
Customer does not want to install toilet due to no issues with older toliet toilet is a 2017.
