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Kellen was outstanding. Very knowledgeable and thorough. He explained everything and answered all of our questions.
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Toby arrived on time and gave me a fair estimate on the work that I needed done. We are both Marines so we had some stuff in common right off. From the moment Daniel and Abel arrived, they were professional and polite. They did great work on my HVAC system and we even had some good conversation. Definitely recommend Comfort Experts. One little mistake happened and they were prompt to correct and make it right. Trust-worthy and professional group all around.
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He was polite and kept me informed of the task he was doing.
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Nathan was very professional and very kind. He took the time to explain everything to me. I wish everyone could be as kind as he was to me. He did a great job
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Cody did a wonderful job. He was very through, and very personable. I enjoyed speaking with him while he worked.
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Nathanial fixed my problem quick and efficiently, I'm very satisfied with the finished product.
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Cody was thorough in troubleshooting my vent problem and I feel like the tutorial on mechanics was helpful and worth the service call!
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Install 36k hz heat pump with high efficiency filtration, (2) return grills, attic walk way and code ki
Put together a rough estimate to take care of attic wiring. Eliminating all exposed knob and tube. Making code compliant existing junction boxes. Customer is going to clean out all insulation and have us back to give a more clear estimate. Customer is aware that estimate is a rough ballpark and can be subject to change when all wiring is exposed. PLEASE ONLY SEND NATHANIEL IF ANY OTHER ELECTRICAL VISITS ARE SCHEDULED. Repaired ground rod connection.
4/25/25 Me and Jake will return on Friday the 2nd to continue a diagnostic
Upon arrival technician talked to homeowner and took out old blower motor and installed tye new one tech made sure that the system was working properly tech checked it in heating and cooling
2016 Carrier Airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Uv system is functional 2017 Carrier Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Uv lamp replacement and antimicrobial pan treatment Will install pan treatment at time of uv lamp replacement.
Quoted a level 1 48k straight cool closet upflow with code kit for $10,154
!998 electric upflow closet. 2020 4t condenser - home warranty install. Expired manufacturers warranty. Poor filtration- 1 inch plus a large hole on the side of indoor unit allowing unfiltered air to pass through. Evaporator coil has major oil stains. Evaporator coil freezing. Evaporator coil dirty. Blower motor has major oil issues. Blower wheel is very dirty. Electric heatstrips have low ohms. Heavy biological growth. DeltaT 9° Condenser coils washed. Low and high voltage wires unprotected. Disconnect box has no saftey plate. Compressor inrush amperage exceeds manufacturers specifications. Fan side if dual run capacitor failing. Refrigerant charge below manufacturers tolerance. Shared all pertinent information with homeowner in detail. Agreed to a CA appointment 4/19/25 10@ confirmed with Rob G. System is not functioning properly. Consider upgrade air filtration and a heatpump for optimal performance.
Upon arrival indoor was blowing but heatpump was not running. During evaluation found heatpump tripped on 04 (locked rotor) dual run cap was within manufacture tolerance but found compressor had failed. Replaced under P&L. Restarted system and left with system cooling
2018 Goodman Airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel have heavy nicotine stains Evaporator coil had heavy nicotine stains 2018 Goodmam Heatpump Checked and tightened all electrical connections Dual run capacitor was weak Primary electrical unit was heavily pitted and buzzing loudly Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Uv system upgrade, Dual run cap, Primary electrical unit and compressor saver Replaced Primary electrical unit and cap, installed compressor saver
Upon arrival Customer stated system would not run in heating or cooling. During evaluation found that the Furnace was not receiving power. Found Furnace switch in off position, turned switch to on position and Furnace began to run properly. Stated her son had been up in the attic and must have accidentally turned the switch off. Left system in heat mode per customer request
2016 Carrier Airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining No drain safety in drain system Blower motor and wheel have biological growth build up Evaporator coil has biological growth build up Supply plenum has slight biological growth build up Customer expressed concerns about fire alarm going off due to the airhandler. Found nothing inside or outside of system that would've caused alarms to go off 2016 Carrier Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Uv system to kill and prevent biological growth and help with allergens, drain safety for potential clogs and compressor saver to r
Technician arrived to customers' home. Technician talk to homeowner and ask questions about home. Technician grabbed tools and started in attic unit. Technician changed filter and took electrical readings all in range. Technician inspected blower wheel and plenums all looking in good condition. Technician checked insulation and pan all in good condition. Technician continued on outside condenser unit. Technician took panels of unit off and cleaned it and waxed it after. Technician then took electrical readings of capacitor and contactor all in good condition and range. Technician then took refrigerant readings all in range aswell. Technician then talked to the homeowner about recommendations and she said that previous techs had talked to her about it but she did not want to do it just yet, mentioned that she had ducts clean and that her husband does most of the electrical and plumbing work in their home.
Arrived onsite customer had a hose bibb on side of home not working properly. Went ahead and replaced hose Bibb tested after repairs were made everything working properly.
Upon arrival tech found that the system is constantly runing and the fan motor is stopping every 20 seconds tech found that the fan is going out intermittently
2011 4t gas. Expired manufacturers warranty. Manufacturers warranty used to replace Evaporator coil, heatexchanger, blower motor and other miscellaneous components. I sat with homeowner (very sharp lady) and shared all photo evidences if my visit. We talked about every aspect if system efficiency. The compressor inrush amperage exceeds manufacturers specifications and when sharing the concern with homeowner, understanding that the manufacturers warranty is Expired, it was agreed that it may be best to book an appointment with a CA to discuss outdoor unit requirement. CA appointment set for 4/2/25 @12-3p. CA - please utilize military veteran benifits when discussing. Insulation would be ideal to bury the existing ducting. Duct cleaning would be ideal as well. Estimate made was for leak detection, insulation and a soft start kit.