Justin is very knowledgeable did his work quickly and reported that everything looked as it should and I should not have any issues with the upcoming winter weather.
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These guys went above and beyond just installing a mini split. I know how to use each option on the keypad and how to maintain the filters on-going. After they explained their process and cleaned up, they used their ladder to adjust my Nest cameras because since installation of those I have different needs. This was the best service because I try not to climb ladders myself. Thank you Joe & Tyler (?) I’m awful with names.
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Had a leak in the HVAC system. They came in the next day. Got it cleaned up and patched. Appreciate it as always.
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I contacted Comfort Experts for their $49 A/C tune up special. Justin P arrived on time and explained in detail the scope of the inspection and services provided. Justin was very attentive as he not only listened to my questions but then answered all of them with great detail. Justin performed the inspection and cleaning of our A/C system and provided a very detailed assessment of his findings complete with detailed photos. I couldn’t have been happier with his work ethic and professionalism. If I were a business owner, he would be exactly the type of employee I would hope to hire! Excellent service, very knowledgeable, and a great attitude. Thank you Justin, I have found my new A/C service company moving forward!
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Ryan was wonderful and very professional. The service was great and I look forward to working with Comfort Experts in the future.
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Arrival time was within the scheduled time. Very thorough inspection of furnace and outside AC unit. Have been with this company 15+ years and highly recommend them. All of the technicians are friendly and very professional.
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Kellen was outstanding. Very knowledgeable and thorough. He explained everything and answered all of our questions.
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Customer was concerned about Heatpump not heating properly so he set system to EM HEAT. Found that the heatpump was not receiving high voltage. Found AC breaker in panel was off, turned back on and ran system check. Found no issues with the system and customer stated he had an electrician out recently. Left the system in heat per customer request
I have completed my electrical evaluation found that the GFCI that was causing her problems in the bathroom is connected to two other outlets one also in the same bathroom in the other one on the outside near the outside of that bathroom I cannot find where it goes beyond this but I disconnected the wires from the outlets on the outside and she asked that if she were to find something that wasn't working she could call us and come back out and I said yes
Is going to get another company to come out and give them a quote that company will be out here at 1 o’clock tomorrow tomorrow evening. He will make a decision and give us a call.
2016 Intertherm Airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining at this time Blower motor and wheel have dust, dirt and Biological growth build up Evaporator coil has dust dirt and Biological growth build up Evaporator coil also have heavy rust build up around U joints Heat strips were functional and within manufacture range 2016 Carrier Straight Cool Checked and tightened all electrical connections Dual run cap was weak on fan side Primary electrical unit was acceptable Unable to check refrigerant levels at this time due to low temps Compressor is over LRA rating.
There was another company there when I arrived and wouldn't answer the door
X-13 motor has failed. Need an X13 constant torque motor 230v, 3/4hp, 1400max rpm motor. Guardian air handler. Model : RFCX60DE20MP22C Serial : W1K7072609
Customer is getting a few more quotes. We’re also giving him quotes on plumbing and electrical. He needs to get that done first before we can put in the mini split.
Performed HTU on Gas Furnace Carrier Checked and tightened all electrical connections Customer recently changed filter Drain was clear and draining at this time Blower motor and wheel were acceptable Evaporator coil was acceptable Ignition system was acceptable All safeties were functional at this time Had no recommendations at this time
Replaced primary board on Heatpump. Ran system check and found no other issues at this time. Left system in cool
Came to job for light not working in hallway supposedly from last time I was here which was 10 days ago about customer can't be sure just because they hadn't turn the light on in a few days and so when I got here checked light and light had a little prong in it that was bent upwards I think that was causing it to just have a loose connection but everything is working and right and should have no issues from here on out
Came to job for customer wanting to add plug for UV light and fridge so added GFCI to be able to plug in both things
Capacitor failed again. Changed and checked all electrical connections. As electrical connections were being tightened lug for R wire on compressor broke off of the board. System is unable to run and a new board for the heatpump needs to be ordered AMANA HEATPUMP BOARD MODEL - ASZC160481CA SERIAL - 2205291466
I will be meeting with this customer tomorrow at noon