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Arrival time was within the scheduled time. Very thorough inspection of furnace and outside AC unit. Have been with this company 15+ years and highly recommend them. All of the technicians are friendly and very professional.
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Kellen was outstanding. Very knowledgeable and thorough. He explained everything and answered all of our questions.
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Toby arrived on time and gave me a fair estimate on the work that I needed done. We are both Marines so we had some stuff in common right off. From the moment Daniel and Abel arrived, they were professional and polite. They did great work on my HVAC system and we even had some good conversation. Definitely recommend Comfort Experts. One little mistake happened and they were prompt to correct and make it right. Trust-worthy and professional group all around.
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He was polite and kept me informed of the task he was doing.
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Nathan was very professional and very kind. He took the time to explain everything to me. I wish everyone could be as kind as he was to me. He did a great job
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Cody did a wonderful job. He was very through, and very personable. I enjoyed speaking with him while he worked.
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For this job I provided the customer with an inspection of their water softener system. She stated she has never done anything to the unit, as far as upkeep and maintenance. The system is still operational, but would require a treatment to the storage tank. Plus there is salt still inside the water storage tank that would need to be removed and refilled will more salt
Performed Tune up on bedroom system. Bedroom system is functioning as should. Found leak in evaporator coil of main system. Box coil for main system needs to be ordered system is down BOX COIL MODEL - CHPF4860D6DB SERIAL - 2008291344 CONDENSER MODEL - ASX160421FC SERIAL - 2008140988
Found failed dual run cap on downstairs Heatpump. Replaced and reset system, left system in cool
Cooling tune up performed today on an Ameristar heat pump with air handler installed in 2017. All electrical connections are tight with no corrosion. Evaporator coil and blower wheel are dirty and should be cleaned. Refrigerant levels are slightly off due to the dirty evaporator coil and blower wheel. Compressor and condenser fan motor are acceptable. Outdoor unit was washed and waxed. Highly suggest a level two duct cleaning that will clean all of the ducts in addition to cleaning the blower wheel and the evaporator coil. Customer has signed up for the home and budget protection plan.
5/27. Done for today. Will be back tomorrow.
Ecobee room sensor was off by 4 degrees. Customer did not want the ecobee room sensor in use, sensor was disabled at this time. Left system in cool mode
Removed failed pressure switch and installed new pressure switch. Ran system check and left with system cooling
On arrival technician got crescent wrench that technician left
PLEASE SCHEDULE WORK FOR ALL DAY TUESDAY 5/27 AND ALL DAY WEDNESDAY 5/28 Nathaniel. New multi system membership. Customer paid half down plus membership fee $4756. The remaining balance will collected on completion of work.
Upon arrival technician talk to homeowner and started at the condenser where technician washed and waxed unit is from 2012 technician has talked to homeowner refrigerant levels are way off in is low on refrigerant technician talk to homeowner about it technician also found biological growth in the system highly recommends IQ to help get rid of it
Found unit tripped on high head pressure reset code and ran unit in cooling unit currently has a accurate charge with a sub cooling of 6 informed customer it’s time to also order new filters
Quoted level 2 42k heat pump closet down flow mobile home for $13,700 Credit reject
Electrical - 5/19/25. 2 location noticed high voltage wires outside of proper junction. Plumber - 5/19/25. Concerns about toilet gurgling and possible vent stack cleaning. CA for condenser unit - 5/19/25 afternoon. An awning has been on the outdoor unit for a long time restricting proper heat rejection. Stressing components out which reduces efficiency and longevity. Expired manufacturer warranty. Homeowner will remove awning soon. Dual run capacitor is failing. Thermostat is incorrect and not allowing proper function. Condenser fan motor is not reaching RLA. The awning is a major issue do to the incorrect refrigerant readings by any well trained professional. All of my readings indicates improper charge of refrigerant. We discussed IAQ as there is ever so slight onset of biological growth present in the indoor unit on the evaporator coil head. 1" filter. No primary SAFTEY float switch. TESP tested within manufacturer tolerance. Homeowner to make a decision after CA appointment.
Cooling tune up, technician started in attic furnace, blower wheel looked clean, evaporator clean, drain lines clear had safety switch, pan in good condition, plenums in good condition, insulation r30, electrical readings in range, wires in good condition. Condenser unit coils cleaned in and out, waxed units shell, refrigerant levels in range, capacitor in range aswell, contactor in good condition, system on attic did have a uv system. Overall system in good condition working properly, no issues upon departure.