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Justin is very knowledgeable did his work quickly and reported that everything looked as it should and I should not have any issues with the upcoming winter weather.
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Overall Experience
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Overall Experience
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These guys went above and beyond just installing a mini split. I know how to use each option on the keypad and how to maintain the filters on-going. After they explained their process and cleaned up, they used their ladder to adjust my Nest cameras because since installation of those I have different needs. This was the best service because I try not to climb ladders myself. Thank you Joe & Tyler (?) I’m awful with names.
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Had a leak in the HVAC system. They came in the next day. Got it cleaned up and patched. Appreciate it as always.
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I contacted Comfort Experts for their $49 A/C tune up special. Justin P arrived on time and explained in detail the scope of the inspection and services provided. Justin was very attentive as he not only listened to my questions but then answered all of them with great detail. Justin performed the inspection and cleaning of our A/C system and provided a very detailed assessment of his findings complete with detailed photos. I couldn’t have been happier with his work ethic and professionalism. If I were a business owner, he would be exactly the type of employee I would hope to hire! Excellent service, very knowledgeable, and a great attitude. Thank you Justin, I have found my new A/C service company moving forward!
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Ryan was wonderful and very professional. The service was great and I look forward to working with Comfort Experts in the future.
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Arrival time was within the scheduled time. Very thorough inspection of furnace and outside AC unit. Have been with this company 15+ years and highly recommend them. All of the technicians are friendly and very professional.
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Kellen was outstanding. Very knowledgeable and thorough. He explained everything and answered all of our questions.
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Replaced condenser fan motor. Found burnt wires at primary electrical control for heat strips. Got customer up and running for now. Will need to come back out in 2 weeks per Mark W to double check voltage issues and heatkit pausing for now
Heating tune up 2017 straight electric Coleman Airhandler Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining at this time Heat strips were functional and within Manufactured range Blower motor was acceptable Blower wheel has dust dirt and biological growth build up Evaporator coil has dust dirt and biological growth build up Recommended level 2 duct cleaning and UV system for biological growth and clean air
Came out to job to do electrical inspection and everything looked good Nathaniel was the last one that was out here and did a bunch of work he has also changed a few plugs and everything already but also customer wanted to see about making a plug in his garage on its own circuit and also running a coax through his attic and down into another room behind a TV and gave him a quote to do both but what was a little too high for him but talk to him about it and emailed it to him and he will reach back out to us when he is ready
Customer states furnace was not running this morning. Furnace was running apon technician arrival. Technician cleaned flame sensor and checked all saftys. Everything is working accordingly. Customer stated back bedroom is 5 degrees warmer than the rest of the house in the winter time and colder during the summer due to imbalance airflow. Technician found that duct to far bedroom is on the very end of supply plenum causing more air to flow than the other ducts. Suggest rebuilding supply plenum and moving back bedroom duct. Furnace is running and heating the home upon departure.
Super tune up performed on a Trane heat pump with air handler installed in 2020. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Blower wheel rl and evaporator coil are clean. Drains are clear. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed. Suggest adding an IAQ 300 Germicidal system to help with the air quality within the home.
12/29/25 Installed drain switch on the downstairs unit and replaced 7.5 blower capacitors on both the upstairs and downstairs units. Inducer motor that was ordered was the wrong part. Need inducer motor for Carrier Model: 58STA090-16 Serial : 1407A30432 Carrier part # HC21ZE122A Will collect remaining balance upon completion of the work.
Softener Job is complete and working like it should
Will return tomorrow and install new salt softener 12-23-25
Came to house for electrical tune up and talk to customer about surge protection and also about how his panel is old and also looked at a few other things but customer did not want to do anything at the moment but did want an email about the search protector so emailed him that
Cut linest to fit, install line set, pull vacuum and set charge. Including line set cover. Job is set for Tuesday morning first call. Need to order a mini split line set cover. Requesting Nate M to help with install and start up.
3 system super tune up perfomed today. All systems are gas furnaces with straight cool condensers. 7.5 mfd blower capacitors in the main unit and the upstairs unit are out of spec and need to be replaced. Inducer motor for the main downstairs unit is amping high and making a grinding noise. Inducer needs to be replaced. No drain protection on the main downstairs system. Bedroom furnace is only two years old. All electrical connections on all three units are acceptable. Refrigerant levels are in range. All safeties are working properly. All systems running as they should at this time.
Came two house to look at issues inspector had found in-house so came here and quoted to reconnect ground wire and also put connector on wires feeding furnace and also inspector pointed out wire nuts in panel and said it wasn't up to code but in the NEC section 312.8 says it is so that's not an issue but also put in the correct panel screws
Need to order three latches to secure filter door.
