Today we showeed up for a PTU, upon arrival are you homeowner had only one problem with the plumbing system. The water heater is located in the garage and was installed in 2018. It's a 2 1/2 bath house , kitchen and laundry . Everything drained well and shut off as should be . We installed a hosebib in the front of the house and it has malfunctioned , it will not open all the way. We will return Friday August 15th for replacement. Thank you for choosing comfort experts