Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Marshall G. My technician wonderful! Very knowledgeable and did everything in his power to restore the a/c.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On this job I cleared a drain and installed a easy start system is now back online and ready for work.
Showed up for a plumbing evaluation the flu pipe for the water heater had become detached from the recent storm this is a referral job through the roofing company that has done business with us before they are the financially responsible party spoke to him over the phone he agreed to the price and advised me to just put a dot for the signatures
Came two job for light switch not working and ended up finding a loose wire so talk to customer about it and fixed it and also talked about putting up security camera light in a few other things
Today we showed up for a complimentary plumbing estimate. The guest bathroom pull up was backed up, customer denied any work to be done today. We left him with a estimate.
1 led surface mount can lights are bad in kitchen. Offered estimate to replace. No go at this time
Verified there was good power at exterior fixture, replaced light bulb.
Completed cooling tune up all electrical components good amp draws good Freon levels good clean condenser filter good temperature split good unit working properly drains clean and clear need to set customer up with electrician to look at light
Found unit working properly lock rotor amps a little high but not tripping a breaker running amps on compressor or good customer is going to keep an eye on the unit for the next couple days and if it happens again he's going to give us a call and possibly might have to send an electrician out to find out what's going on
Found unit low flat on freon r22 evaporator coil completely rusted out customer was not happy because after I called and talked to her on the phone and she was on her way I went ahead and put gauges on unit and she was mad because I touched her unit without her being there but showed her all the pictures and she was the one who let me in to look at the air handler and I went over all problems with air handler and white unit was out of freon but customer was still unhappy
Nothing regarding the AC or electrical was damaged during the hail storm the box that she was referring to was an AT&t cable box
6/14/25 Will return to complete work
We will replace fill valve and flapper in hall bath toilet. High water bill. Tech found hall bath toilet was hanging up when flushed. Rebuilt both toilets and checked meter. Meter is showing no leaks at this time
On arrival system running and cooling as intended. Indoor unit passed all electrical testing. Scoped supply plenums and heat strips to try to identify the cause of the breaker tripping at the panel in heating but found no issues and had no issues in heat mode. Outdoor unit passed all electrical testing but the compressor overamped on start up. Recommended a compressor saver kit to reduce wear and tear and increase life of compressor. Customer would like an electrical and plumbing visit scheduled.
4/30/25 Pausing call, need to return tomorrow to charge system and fix field weld, do decay test etc. Please call customer tomorrow to do financing and schedule my return visit tomorrow afternoon.
Repaired ceiling fan by removing defective remote controller. Installed wwsp. Installed unit surge protection on condenser.