Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Marshall G. My technician wonderful! Very knowledgeable and did everything in his power to restore the a/c.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today we showed up for a complimentary plumbing estimate. The guest bathroom pull up was backed up, customer denied any work to be done today. We left him with a estimate.
1 led surface mount can lights are bad in kitchen. Offered estimate to replace. No go at this time
Verified there was good power at exterior fixture, replaced light bulb.
Completed cooling tune up all electrical components good amp draws good Freon levels good clean condenser filter good temperature split good unit working properly drains clean and clear need to set customer up with electrician to look at light
Found unit working properly lock rotor amps a little high but not tripping a breaker running amps on compressor or good customer is going to keep an eye on the unit for the next couple days and if it happens again he's going to give us a call and possibly might have to send an electrician out to find out what's going on
Found unit low flat on freon r22 evaporator coil completely rusted out customer was not happy because after I called and talked to her on the phone and she was on her way I went ahead and put gauges on unit and she was mad because I touched her unit without her being there but showed her all the pictures and she was the one who let me in to look at the air handler and I went over all problems with air handler and white unit was out of freon but customer was still unhappy
Nothing regarding the AC or electrical was damaged during the hail storm the box that she was referring to was an AT&t cable box
6/14/25 Will return to complete work
We will replace fill valve and flapper in hall bath toilet. High water bill. Tech found hall bath toilet was hanging up when flushed. Rebuilt both toilets and checked meter. Meter is showing no leaks at this time
On arrival system running and cooling as intended. Indoor unit passed all electrical testing. Scoped supply plenums and heat strips to try to identify the cause of the breaker tripping at the panel in heating but found no issues and had no issues in heat mode. Outdoor unit passed all electrical testing but the compressor overamped on start up. Recommended a compressor saver kit to reduce wear and tear and increase life of compressor. Customer would like an electrical and plumbing visit scheduled.
4/30/25 Pausing call, need to return tomorrow to charge system and fix field weld, do decay test etc. Please call customer tomorrow to do financing and schedule my return visit tomorrow afternoon.
Repaired ceiling fan by removing defective remote controller. Installed wwsp. Installed unit surge protection on condenser.
Replaced pop up assembly in master bathroom. Also replaced toilet seat in hall bathroom, tested after repairs were made everything working properly.
Today we showed up for a complimentary Plumbing evaluation set from another trade upon arrival the homeowner informed us that the toilet wasn't flushing as it should we inspected it and yes it's draining slowly and if you run water down the sink you get bubbles out the toilet so we started looking at the vent we climbed on the roof ran the camera down as far as we could hit stop it where the PVC pipe meets the cast iron you can tell previous repairs have been made throughout the home however the true solution to her problems is to replace all of the cast iron underneath her home however this is not something that she can afford she did mention that she has a Home Warranty company and was just looking to get us to point out the problem we left her some estimates with some options so that we could dig deeper and get a clear understanding as to this one in particular problem but again the overall solution is to gut all of the old dilapidated cast iron and replace it with schedule 40 PVC
For this super tune-up we inspected the customer's air handler and condenser. System is 15 years old the dual run capacitor is out of tolerance and will need to be replaced as well as the contactor is both buzzing and pitted which is indicative of potential failure. When we gauged up we had a five degree and a 34° super heat indicating that the system is both low on refrigerant and has a restricted metering device. We leak searched the evaporator coil and found the leak. We spoke with the customer about what we found however at this time they want to wait on replacing. At this time they do not believe they have the funds to replace. Customer wants to have a plumber come out tomorrow to look at her bathroom toilet as it is slow to drain after a few flushes.