Justin was professional knowledgeable and friendly; job well done!
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Tyler was very good at his profession, courtesy, and knowledgeable
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Blake was super friendly and did a good job
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Tyler Barbee at Hobson Air is not a good salesman. Already upset that they installed a completely new Amana system that only lasted 6.5 years. Took over a week to call me back with a price. Tyler did not discuss any benefits that would come with his quote such as warranty or even a loyalty discount for me bringing them back. I never got the warm fuzzies with Tyler and even asked that I deal with another employee, Don S., who said would be contacting me but they never acknowledged my request and kept Tyler, so I just don't think they were serious about me being another customer.
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Casey did a great job doing routine maintenance on our AC units. During the work, he noticed an issue and clearly explained everything, as well as options, pricing, etc. Seemed very honest about everything and I appreciate the help!
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Ryan was super friendly and professional. Showed me everything that needed to be done and completed the work quickly
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Alex & Abraham did an awesome job they were 2 of the most politeness young man. There mom's raised them right .
Response from Comfort Experts Inc.:
This is such a pleasure to read and we are so thankful to have earned your business. Thank you for choosing us!
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The 2 guys that came out to look & talk about my AC unit where great guys.
Response from Comfort Experts Inc.:
We are so glad you called us for your ac services, thank you for the 5 star review!
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Mark was very professional and I so appreciated his willingness to explain everything so completely!
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Arrived for 45 Customer stated that the sink was dripping Ran test and it was dripping for the customers sink p trap Fixed and it wasn’t leaking before we left
07/22/24 TS- installed customer supplied bidet.
Arrived at eval Customer mom works in HVAC and said that her secondary drain was dripping water Ran test and found out primary was clogged Cleared line and line is good Recommend indoor cap, IAQ 200
Daniel S. completed two annual heat and air conditioning tuneups.
Preform annual inspection of both units. Both units running on standard performance.for the upstairs unit was shutting off during evaluation. Found bad 40+5 capacitor. Installed new capacitor with life time warranty.
Arrived for the filter change call, changed filter, left.
Arrived fit service Eval Compressor cap failed Replaced System functional Refrigerant and Motors fine Left in cooking at exit Homeowners daughter will call in to have me out to her house in NRH for an Eval soon
Arrived for Super tune up Washed condensor and tightened wiring Compressor Run amps and fan is in tolerance LRA was high - installed compressor saver to lower Amp draw System has biological growth on blower wiring and around walls Return and supply are clean. Filter not changed, was just changed Heating and cooling works with 20 Delta System left on cool at exit
2023 carrier airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain has some build up in trap Blower motor and wheel were acceptable Evaporator coil was acceptable Condensate pan has some biological growth 2023 carrier heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment, uv system and compressor saver
5/6/24 Reschedule for 5/7/24 for Mark W Electrical issues with tankless water heater on rv
For this super tune-up I inspected the air handler and condenser. All equipment was measuring within manufacturer specs and running well. Due to the higher amps on the inrush I recommend a compressor saver installed on the condenser, as well as whole home surge protection to mitigate any potential damages caused by power surges.
Upon arrival installed new zone control board and tested all components and system was now getting the proper calls and was cooling properly Customer also believes that we had replaced that board before and would like to talk to someone in the office just to verify
