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I recently had you guys get me a bid for a short electrical run and was shocked at the extreme cost I was quoted. $8,500 for a 90 foot run. My other bids were $2,500 & 3,200 and that was over half in labor cost. So $8,500 I can’t even comprehend the amount of profit you are wanting to charge me is just grossly over charge. Tyler was a nice young man and did a small switch change out and did fine work. I don’t mind paying a fair cost but this was clearly price gauging. All you have to do is offer a fair charge for the time spent on the job and people will use you.
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Mark and Justin did a great job. Highly recommend
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Justin was great. He was very personal and professional. He went through the furnace thoroughly and it’s now ready for winter use. I would highly recommend Comfort Experts and ask for Justin he’s a really nice young man.
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Jarred was super nice and knowledgeable. We didn't have any issues that needed repair so I can't rate that aspect. He answered a few questions I had.
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Justin was professional knowledgeable and friendly; job well done!
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Tyler was very good at his profession, courtesy, and knowledgeable
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Blake was super friendly and did a good job
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Tyler Barbee at Hobson Air is not a good salesman. Already upset that they installed a completely new Amana system that only lasted 6.5 years. Took over a week to call me back with a price. Tyler did not discuss any benefits that would come with his quote such as warranty or even a loyalty discount for me bringing them back. I never got the warm fuzzies with Tyler and even asked that I deal with another employee, Don S., who said would be contacting me but they never acknowledged my request and kept Tyler, so I just don't think they were serious about me being another customer.
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Casey did a great job doing routine maintenance on our AC units. During the work, he noticed an issue and clearly explained everything, as well as options, pricing, etc. Seemed very honest about everything and I appreciate the help!
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Ryan was super friendly and professional. Showed me everything that needed to be done and completed the work quickly
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Alex & Abraham did an awesome job they were 2 of the most politeness young man. There mom's raised them right .
Response from Comfort Experts Inc.:
This is such a pleasure to read and we are so thankful to have earned your business. Thank you for choosing us!
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I made one estimate for cabinet lights mainly to run plugs to the top of the cabinets and have a junction bottle / plugin for any permanent or non-permanent fixtures
11/17/24 TS- garbage disposal is leaking from the bottom and needs to be replaced. Customer choose to supply their own and will reschedule for Monday install
Arrived at customers house for super tuneup All components working to manufacture spec Coil not rejecting heat or cooling well due to age and dust Home owner interested in new unit, thankless water heater and EV charger for home Loaded estimates on fixing unit versus getting a new unit
On arrival system running and cooling as intended. Raining at time of visit. Indoor unit clean and uv system functioning. Outdoor unit clean and running smoothly. When I left system was running and cooling.
Replaced 2 switches and looked at a couple lights as well as gave an estimate for a mini split run
On arrival system was off. Tested heating and cooling and all worked without issue. Compressor was having a long delayed start so I recommended and installed a compressor saver kit.
2015 carrier airhandler Checked and tightened all electrical connections Drain has build up in trap Changed Customer provided filter Heatstrips are functional and within manufacture range Blower motor and wheel were acceptable Evaporator coil was acceptable Uv bulb is no longer functional 2015 carrier heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended clearing and treating drain and uv system
Tech Cody arrived to customer's home and met the homeowner. System is a 13yo Lennox Heat pump. INDOOR: I replaced the filter, the evaporator coil was clean, the blower had biological growth on the blades, there was also biological growth on the drain pan, drain line was clear, heat strips were in range. OUTDOOR: I washed and waxed the unit before taking any readings. The compressor and fan motor were operating within manufacturer range, the auxiliary motor starter was within tolerance and the primary electrical control was in good condition. I checked the refrigerant charge and found the levels to be acceptable at this time. I shared my findings with the homeowner and recommended a UV system for the biological growth, a compressor saver for system longevity and our home and budget protection club for preventative Maintenance. System was cooling when I left.
During heating tune up Checked and tightened all electrical connections Changed Customer provided filters Drains were clear and draining Blower motors and wheels were acceptable Evaporator coils were acceptable Ignition systems were functional All safeties are functional
Tech Cody arrived to customer's home and met the homeowners. When I arrived the homeowner told me that last night the system was blowing hot air, when I arrived the system was set to off. I turned it to cool and the indoor equipment began to run, however the outdoor fan motor was not running. I turned off the unit at the disconnect and inspect the electrical equipment. The fan is controlled by the defrost control board with no capacitor hook up. I turned the system back on and the unit began to operate normally, the compressor was operating within manufacturer range, the fan motor was operating within manufacturer specifications, the compressor capacitor was within tolerance and the primary electrical control was in good condition. I checked the refrigerant charge and found the levels to be acceptable at this time. I believe the unit just needed a reboot. I shared with the homeowner how the disconnect functions while sharing my findings, system was cooling when I left.
Install 48k heat pump closet upflow use current filtration includes code kit
Arrived for cooling tune up Washed condensor and tightened wires Filter is clean Recommended home and budget plan Recommended drain switch , duct clean Comfort advisor scheduled for 9/17/24 3-5PM Installed IAQ 200 System left on cool at exit
