Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Derek was awesome . He knows his stuff and immediately pinpointed the root problem and pointed me to the product to hopefully prevent the same problem from recurring .
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Arrived on time, got right to work, and completed in less time than I expected. Pleasent young men.
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The crew did an excellent job installing the replacement main unit after a warranteed unit failed and they had us back up in less than a day from first call.
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Good guy. Saved me a little money
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Thank you feel better knowing that my propane heater is working correctly
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Overall Experience
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Overall Experience
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Overall Experience
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Homeowner use to do HVAC back in the day. He took me right to the issue. Primary drain line blockage. Cleared, pushed and pulled, gallon of water down and chased with customer supplied bleach. Had two customer supplied UV bulbs that did no fit current system. Encouraged drain pan treatment strips. Upstairs System fully functional.
Arrived to no cool due to an intermittent low voltage short. Technician found a popped 5 amp fuse in the indoor control board. Replaced fuse and added a fuse to each low voltage circuit in order to track down the short. System operating at time of departure. This is an intermittent issue and technician will not know which low voltage circuit is causing the short until the unit fails again.
Arrived at customer's house turned on system. Put gauges on r 22 system and saw low pressures was told that they have been told that there are leaks in the evaporator coil. I went up stairs to verified leaks in evaporator coil also asked about any air flow issues in the house due to house being added on master bedroom has horrible air flow and a return in the utility closet. Also wants to talk about redoing lindset due to poor Installation of line set.
Arrived at location. Turned on system and found outdoor unit humming and fan spinning. Removed panel and found the compressor side of the capacitor dead. Informed customer of different options. Replaced the capacitor and then verified proper amps on systems and left system cooling.
Replace upstairs system with 24k hz heat pump with high efficiency filtration and code kit
Apon arrival found no power to thermostat. Opened up air handler and found 5amp fuse blown. Replaced fuse and verified proper operation of system in cooling. Found thermostat wire being pinched by the door of air handler. Re routed wire and left system cooling properly.
Customer wanted quote on a generac generator for home
Arrived to system blowing hot air. Found that the plug going to the coil on the reversing valve had come loose. Tightened plug back and secured it. Washed the outdoor coil to ensure proper airflow over the condensing coil. Performed function check. System running and cooling upon departure.
Blockage in drain was preventing the system from cooling the business. Cleared drain and confirmed clear with 2 gallons of water down the drain. System running and cooling upon departure.
2 system super tune performed today. Upstairs system is a Goodman straight electric system installed in 2024. Downstairs system is a Goodman straight electric system installed in 2022. All electrical connections are tight with no corrosion. Refrigerant levels are in range. Both blower wheels and evaporator coils are clean. Compressors and condenser fan motors are acceptable. Both outdoor units were washed and waxed.
Replaced outdoor TXV and bi flow filter drier. Moved filter drier from the outdoor unit to upstairs in the attic. Replaced recovered refrigerant. System running and cooling the home upon departure.
NOT A CALLBACK. Customers well switch was functioning when I arrived, he did not want to change it today but said he would get parts himself and call us again.
Customer had busted crimp ring on water line above water heater. I successfully replaced the broken ring and small section of pex.
Upon arrival system was tripped on a pressure switch. Reset system and watched pressure slowly drop on low side. Found indoor filter at one of the filter grills 100% blocked. Removed filter and pressures improved. Found no other issues at this time
