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Overall Experience
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Convenience
Overall Experience
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I was very happy with the speed (next day service after my call!) and efficiency of Comfort First; Tony was great, very friendly & professional. 5 stars! Please Note: I gave an ‘Average’ rating for the cost/price of service, as this was a service call set up by my Home Warranty contract (who also set the prices).
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I rate my overall experience with you and the first guy that came out here and the rude lady I talked to on the phone today is an 1.5 star But the technician that came out today on October 17,2019 I give him 5 plus stars because he knows how to treat customer.
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Technician Tony knew his job very well & Tony was very responsible
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appreciated the phone updates and the friendly knowledgeable technician. AC is running again.
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I’ve had too many encounters with this company but not their fault. Each and every time has been handled to my satisfaction and with GREAT customer service. Tony is the best!
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Lennox package unit replace heat exchanger
No issues with HVAC customers stove is broke??
Complete: 1 System: Apollo Furnace: HO just wanted me to come and make sure it was working before the cold weather. She has 125 degrees going in and 105 coming out. ...... Has 112 coming out of her vents. It was 80 degrees in her apartment. Oh yeah she also got me to change a light bulb. :) ...... Everything is working great at this time.
Incomplete: 2 systems worked on downstairs unit: Carrier Gas Pack: HO said it would heat and then cut out over and over. Found rollout tripped. Reset and checked rollouts. Unit came on and flame kept rolling out. And then cutting out. Checked flame Sensor, and igniter. Cleaned burners and checked heat exchanger. Everything looks good except the voltage to the gas valve keeps cutting out. Voltage coming in is maintained. Need new circuit board. Also next tech out may need to adjust gas pressure to prevent rollout.
Goodman furnace pressure switch code stop inducer motor port
Goodman furnace blowing fuses at the air handler
Comfortmaker gas furnace checked system found to be working and maintaining temperature at this time