Ben and his new trainee were the best service techs I have ever experienced. Both were very polite, ask questions about my air condition problem and went to work fixing the problem. Both were extremely knowledgeable .....the best.....promote ASAP or give a raise ASAP......they deserve it.
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Thorough, professional, timely service from qoute to finish! Did their best to keep us cool with a window unit asap until our hvac could be fixed.
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I can't say enough wonderful things about my experience dealing with Bill Smart! He was prompt, professional, friendly, SUPER knowledgeable and VERY easy to talk with! He asked lots of questions in order to determine what my heating and cooling needs might be, explained every detail of the possible heating and cooling options I might have for my space, and thoroughly answered all of my questions. He even called me back after a few days to see if I had any MORE questions! On a 1-5 star rating scale, I'd give him TEN stars!
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Extremely knowledgeable, Renee made great recommendations. Very satisfied with the outcome.
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Good experiance all around. From AJ to the installation team.
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Renee felt like a member of my family. Very pleasant, easy to talk to and friendly. She did the work that I have typically only see men do, and the one time I offered to help she made it seem like what she was doing was no bother at all. When it came down to talking prices, she showed me my options And not once did she make me feel like I was being pressured to choose One or the other. She told me the pros and cons of each option and patiently waited for me to make my own decision. She is Great at what she does!
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These men really worked hard to complete the job for my house. I think they went way beyond to complete this job. Very happy and satisfied!! I will recommend this company to friends!
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Juan Saucedo and his crew arrived on time, fully prepared, and completed our HVAC replacement with all new ductwork in less than two days! Every member of this fantastic group of professionals showed respect for us and our home, and kept us fully informed at every stage of the project. We simply couldn’t have had a better experience with Juan Saucedo, his crew and Comfort First.
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Complete 1 System Trane Gas Furnace. HO stated het cond pump was leaking water. Found bad condensate pump. Connection to clear hose was broken. Replaced it authorized by HO. Charged her Level 3 + tax. She also signed EPA Agreement and prepaid. Office will still need collect for the EPA Agreement. I had already collected for diagnostics and repaired befored she signed agreement. System is running great at this time.
Complete 1 System Rheem HP Split System: Checked tstst and air filter. Checked heat strips and made sure they were on. Checked blower motor amp draws. Inspected evap coil. Checked all wiring at the AH. Checked compressor and cfm amp draws. Checked dual cap. Checked all wiring at the condenser. Checked pressures. Tested defrost board. Cleaned condenser coil. HO Signed EPA Agreement. System is running great st this time.
Complete 1 System worked on A Amana Gas Pak. Replaced nest tstat under warranty. Programmed it. Connected it to HO’s wifi. Tested on heat and cool mode. System is running great at this time.
Complete 2 Systems worked on Both Systems. EPA Heating Maintenance: US Amana HP Split System: Checked tstst and air filter. Checked heat strips and made sure they were on. Checked blower motor amp draws. Inspected evap coil. Checked all wiring at the AH. Checked compressor and cfm amp draws. Checked dual cap. Checked all wiring at the condenser. Checked pressures. Tested defrost board. Cleaned condenser coil. System is running great st this time. DS Bryant HP Split System: Checked tstst and air filter. Checked heat strips and made sure they were on. Checked blower motor amp draws. Found faulty condensate pump. Needs to be replaced. HO stated he will call AHS. Inspected evap coil. Checked all wiring at the AH. Checked compressor and cfm amp draws. Checked dual cap. Checked all wiring at the condenser. Checked pressures. Tested defrost board. Cleaned condenser coil. System is running great st this time.
