Complete: Carrier split heat pump two zones: TN said that a couple of days ago the house seem to get hotter and hotter as the evening went on and wasn’t cooling at all. Checked the charge and the charge was good. Subcool was at 12 unit called for an 11. Checked Delta T and was rt at 20 degrees. Checked Temp Split in both zones and it also was at 20 degrees. Checked amp draws on motors and compressor and checked caps. All looked great. TN said they were from Colorado and just got here in February. Spoke with her about the humidity and temp issues rt now on the HP. Advised her to keep her Tstat around 75 degrees if possible. As well as using fans to help circulate air. System looks great at this time.