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Justin came out on a Saturday and we appreciated it. He fixed our problem (waterline backup) and offered us a solution for the future which we accepted. He seems like a good, honest person.
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The gentleman was courteous and kind, explained every step by step.
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Justin was incredibly friendly, knowledgeable, prompt and professional. Assessed the problem and fixed it, made sure everything was correct and running before he left.
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Called me and kept me informed on everything he was doing and checking. Took before and after pictures. I would recommend Justin to service Amy of my family and friends. Awesome!!!
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The middle of the hottest week of the year is by far the worst time to have your AC go out and we knew it might be awhile before we could get service. Once Justin got on the scene, he quickly diagnosed the issue and got to work getting our unit up and running. The best part about his visit was that he noticed a slight smell of gas coming from the back of our attic away from the furnace and had us immediately contact Piedmont Natural Gas. They found the leak and repaired it within minutes.There's no telling how long we could have had the leak. I'm requesting Comfort First the next time I call AHS for a heating and air issue.
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Bianca arrived on time and did a great job. Very friendly and efficient. The consummate professional!
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Bianca is a fantastic technician- Extremely professional & knowledge. A tremendous asset to Comfort First Team. Thank you, Bianca!
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Technician was very knowledgeable and made appropriate recommendations.
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Shumari was very thorough and worked until he found out what was causing the heating to intermittently shut down. We are so glad he didn’t just do a process of elimination and worked until he found the actual cause of the problem.
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Justin is very professional and helpful. He takes the time to get the work done right. He also explains what the problem is and what he needs to do to fix it. Will definitely recommend Justin and Comfort first. Thanks
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Justin was amazing answering all of my questions and concerns.
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Excellent service great communication. Justin is awesome
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Clean condenser coil and checked over outdoor unit
