4614 Wilgrove Mint Hill Rd J
Mint Hill, NC 28227
(704) 209-4377

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Local Reviews

Rated 4.9 out of 5 stars based on 1534 customer reviews

Excellent

Kenney came quickly and gave us several suggestions to prevent problems. He was knowledgeable, professional and very helpful. We were very impressed. Thank you Kenney

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Amazing follow up

I’m telling you right now going forward all of my services are gonna be provided by Justin if I can have anything to do with it. It’s people like Justin that go above and beyond even in the late hours of a long shift. I wish I had the drive and the energy that Justin does when it comes to his work and the skill set that he takes with him to his day. I can only say thank you to him and the team there for providing such an excellent service and follow up visit to make sure that my equipment was running smoothly and efficiently. Thank you for all that you do Justin and I am so grateful for the time that you took your evening tonight. My faith in the service industry has been increased and prior trust issues demolished. 10/10, and to the managers who might be reading this review please make sure you take time out of your day to recognize Justin as an individual who contributes more than just the bare minimum to your company hold on tight to him he’s going to go far!!!

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Fast, Professional Service

Fast & professional, found the problem with our heating system, fixed it, explained what was what! Polite and courteous, can’t ask for more. Very satisfied

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Great Service

Overall my interaction with Justin was through the roof, he was extremely professional and on time with a vast knowledge of his field.He is one of those individuals who takes the time and patience to work with the customer on what needs to happen and what should happen, he does an outstanding job and takes great pride in his work and its people like this that make me trust the service industry more and more each day. Thank you so much for all the time that you took today Justin and the comfort that you brought my family today. Thanks so much and I hope you and your family the best . Will be requesting you next time 100%

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Exceptional !!

Justin provided amazing service and he made sure to explain the process in debt.

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Exclent

Great service with a friendly smile, like always. Thank you so much for your prompt and friendly service.

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Great service

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Great service! Great techs!

Brad and Dee were very professional and did a great job! They were very personable and even explained exactly what they repaired. So initially I was a little upset because I mentioned this issue a year ago to a different tech and no action was taken but Brad and Dee turned it around!

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Excellent service, thanks!

Technician (Brad) was right on time, quick, and informative.

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Excellent Customer Care

I have enjoyed working with Comfort First Heating and Cooling in regards to replacing my HVAC system. They made the process simple and walked me through every step of the way. I will recommend them to my friends and family. Thank you, Comfort First.

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Amazing customer service

Friendly, reliable and best of all he solved our problem. Thank you!

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Great

Very professional took care of problem and I Would highly recommended him for another job if needed Wore mask and shoe Covers A plus Thanks

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Great service.

Good customer service

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Great Service

Justin was so helpful and had great customer service. He took his time explaining the issue and what he saw as well as possible fixes for the future. Was so detailed in his explanation and he actually took the time to ensure I understood. Thank you Justin!

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Superior Service!

Shamari Baker was the best service provider of any type we've had in a long, long while. He not only fixed our AC issue, but he took the time to explain the issue, the solution, and future considerations in patient detail. Hope y'all appreciate him, Comfort First. Excellence personified!

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Job Locations

Justin H.

Justin H. Job Checkin

Replaced control board on gas package unit


Justin H.

Justin H. Job Checkin

Gas furnace not heating properly


Justin H.

Justin H. Job Checkin

Bad high limit switch replaced


Kenney R.

Kenney R. Job Checkin

No heat.


Justin H.

Justin H. Job Checkin

Gas package unit with clogged pressure switch


Justin H.

Justin H. Job Checkin

Heat pump defrost control board


Justin H.

Justin H. Job Checkin

Gas furnace with bad condensate pump


Justin H.

Justin H. Job Checkin

Gas furnace not igniting


Justin H.

Justin H. Job Checkin

Heat pump restricted


Justin H.

Justin H. Job Checkin

Gas furnace not heating


Justin H.

Justin H. Job Checkin

Gas furnace not heating due to bad limit switch


Justin H.

Justin H. Job Checkin

Gas furnace not heating


Bianca G.

Bianca G. Job Checkin

Maintenance


Justin H.

Justin H. Job Checkin

Heating maintenance


SHAMARI B.

SHAMARI B. Job Checkin

Complete. 1 system. System not responding to Tstat. Due to failing Tstat. Found Tstat working in cooling but, wasn't sending voltage when there was a call for heat. Homeowner purchases retail Tstat. I replaced Tstat, cycled system and, took temp supply test. Stayed on site until heat started to rise inside the home. System operating properly at this time.