Justin was out last week and resolved the Immediate need for air in our condo. Today with a few more questions he found other Issues that we needed to be aware of, in order to get the best air return and not freeze up or burn up the systen. I don't know about the cost of the coolant to fairly answer the question below.
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Brad did a excellent job, he explained everything he was doing. And what problem I was having with my A/C unit.
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Quick and efficient service. He was also very nice.
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Brad was an awesome choice for fixing our heating issue.
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Brad was timely, very, very pleasant and provided me with very useful information to help us upkeep the life of our heating system..We will definitely consider some of his recommendations. Thank you so much Brad!
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Brad G came to my home this morning introduced himself. He started on the a/c unit I went out to check on him, wow he had completely taken the unit apart to clean it. I informed that he was the first person that had completely taken the unit apart and clean it. He said it was real dirty with grass clipping and after cleaning it will help the unit run better and efficient. "GREAT JOB" !!!
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I had a Technician by the name of Billy parked out front. When I walk to his van, He advised me that another Technician would be arriving. I didn’t understand! What turned out to be a scheduling conflict. Hearing this, I was irritated, asking why can’t he stay, his Calm demeanor, and wanting to take care of the customer FIRST ..This is what I immediately noticed! He called dispatch to discuss asking if he could proceed, staying on site to provide service rather than leaving. That was the right decision! Once inside, Billy immediately recognized the issue with my burner in my furnace and provided details of the parts required to make the necessary repair. Being in the people Business over 20 years. We need more Billy’s when interacting with customers! Thanks again, for providing excellent customer service! Mike
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Rheem a/c Maintenance and replace capacitor on the outdoor unit
Added 1 lb of r22 a can of leak stop and hard start on a Payne gas package unit
Trane gas package unit put new inducer motor on system is operating properly at this time
Replacing inducer motor on Goodman furnace
