I’m telling you right now going forward all of my services are gonna be provided by Justin if I can have anything to do with it. It’s people like Justin that go above and beyond even in the late hours of a long shift. I wish I had the drive and the energy that Justin does when it comes to his work and the skill set that he takes with him to his day. I can only say thank you to him and the team there for providing such an excellent service and follow up visit to make sure that my equipment was running smoothly and efficiently. Thank you for all that you do Justin and I am so grateful for the time that you took your evening tonight. My faith in the service industry has been increased and prior trust issues demolished. 10/10, and to the managers who might be reading this review please make sure you take time out of your day to recognize Justin as an individual who contributes more than just the bare minimum to your company hold on tight to him he’s going to go far!!!
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Overall my interaction with Justin was through the roof, he was extremely professional and on time with a vast knowledge of his field.He is one of those individuals who takes the time and patience to work with the customer on what needs to happen and what should happen, he does an outstanding job and takes great pride in his work and its people like this that make me trust the service industry more and more each day. Thank you so much for all the time that you took today Justin and the comfort that you brought my family today. Thanks so much and I hope you and your family the best . Will be requesting you next time 100%
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From the moment Justin entered my home, I had a good feeling that the problem was going to resolved. He was very professional and knowledgeable about the problem. Justin was efficient and determined to resolve the issue.
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The technicians worked really hard and did not stop until job was completed
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I was having a frost over issue with my HVAC. So I called Comfort First and Mr. Preston came out to help me with the situation. He found a solution to the problem and ordered me a new sensor. He was professional and very knowledgeable. Now, I don’t have to worry about my system not working properly. Thank you for the help!
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Justin was out last week and resolved the Immediate need for air in our condo. Today with a few more questions he found other Issues that we needed to be aware of, in order to get the best air return and not freeze up or burn up the systen. I don't know about the cost of the coolant to fairly answer the question below.
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Brad did a excellent job, he explained everything he was doing. And what problem I was having with my A/C unit.
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Quick and efficient service. He was also very nice.
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Brad was an awesome choice for fixing our heating issue.
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Brad was timely, very, very pleasant and provided me with very useful information to help us upkeep the life of our heating system..We will definitely consider some of his recommendations. Thank you so much Brad!
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Brad G came to my home this morning introduced himself. He started on the a/c unit I went out to check on him, wow he had completely taken the unit apart to clean it. I informed that he was the first person that had completely taken the unit apart and clean it. He said it was real dirty with grass clipping and after cleaning it will help the unit run better and efficient. "GREAT JOB" !!!
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I had a Technician by the name of Billy parked out front. When I walk to his van, He advised me that another Technician would be arriving. I didn’t understand! What turned out to be a scheduling conflict. Hearing this, I was irritated, asking why can’t he stay, his Calm demeanor, and wanting to take care of the customer FIRST ..This is what I immediately noticed! He called dispatch to discuss asking if he could proceed, staying on site to provide service rather than leaving. That was the right decision! Once inside, Billy immediately recognized the issue with my burner in my furnace and provided details of the parts required to make the necessary repair. Being in the people Business over 20 years. We need more Billy’s when interacting with customers! Thanks again, for providing excellent customer service! Mike
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Primary drain line clogged and secondary drain pan full of water
Complete one system, attic. Preformed heat maintenance. Checked system operations and cleaned flame sensor. System is operating properly at this time.
