We purchased our Comfort First HVAC System when we built our house in 2005. For years it has provided the comfort we needed. Couldn't be happier. However, our latest experience has been underwhelming. Though their service was good, the problem took longer than expected to identify and repair. Over the last 60 days, we have been visited no less than 5 times by a Service Technician, (that's the good news). Unfortunately, it took a full 60 days to fully identify the problem, identify the corrective action, and make the repair, (not good news). The staff has always been professional and courteous. I just wish it hadn't taken so long to have faith that I would have heat in the house. Again, they do a good job.
