Kevin from Comfort First was our first contact and completed our estimate. He was honest about ways we could reduce our heating bills on our own and told us the ways they could help as well. He was quick to respond to emails and kept in contact with us through the whole process. I noticed a hole in the ceiling after the workers had left. Comfort First responded very well to this and had a professional come out to touch up our textured ceiling within a couple of days. Highly recommended.