18071 Territorial Road
Maple Grove, MN 55369
763-493-2665

Local Reviews

Rated 4.9 out of 5 stars based on 3629 customer reviews

Good service

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Could not ask for more

Great service. No BS. Courteous in every aspect of the call.

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Great service

Great as always

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Knowledgeable tech.

Anthony was polite, went right to work and completed it in a timely manner.

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Great Service

Very knowledgeable and friendly

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Quick, painless!

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Great service!

Ian Holt, the Comfort Matters service tech, did a great job on 10/20/21 checking our furnace and heat pump for the winter. We recommend Comfort Matters to others.

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Super friendly!

Overall, service is top notch!

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Great job, they’re amazing

I’ve always been happy with their service and Cody did a great job. I tend to ask a lot of questions with new options for our A/C or furnace and he was great explaining things and helping me understand it all in common terms. We recommend Comfort Matters to everyone we know.

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Review

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Job Locations

John R.

John R. Job Checkin

Customer stated how system was not working. Unit at set point upon arrival. Went through system operation to find flame safety testing at 0. Flame safety is failed. No further heating issues upon repair completion. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Office will ship filter pack to home. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation.


Anthony G.

Anthony G. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Ian H.

Ian H. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Jake W.

Jake W. Job Checkin

Reset water panel alarm pn humidifier and found the air exchanger control to be faulty. Replaced and tested.


Taylor L.

Taylor L. Job Checkin

Replace furnace and air conditioner with 80% AFUE 1-Stage Multi-Speed Furnace and 13 SEER A/C. Terms: 50% down, balance due at completion of installation OR Approved Financing


Anthony G.

Anthony G. Job Checkin

Furnace was not operating upon arrival. After further diagnostics I found that the thermostat was causing the fuse to trip and therefore put the furnace in a lockout. I replaced the thermostat with an upgraded smart thermostat. Once the new thermostat was in place I tested operation and found that everything is up and working properly as of now.


Cody L.

Cody L. Job Checkin

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced air filter with filter that customer provided. Furnace is operating normal at this time.


John R.

John R. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Ignition assembly is failing. Blower wheel is in need of a cleaning. Unit is 27 years old. Average life is 10-15 years. Replacement is something that should highly be considered. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation.


Ian H.

Ian H. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Installed vent protection on furnace flue exhaust pipes.


Jake W.

Jake W. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Bradley W.

Bradley W. Job Checkin

Arrived to find draft motor making very loud noise. Advised in needed to be replaced. Furnace is still under warranty from 11/9/2016. Replaced draft motor and is now back to normal operation.


Cody L.

Cody L. Job Checkin

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found that gas piping is accumulating rust as well as gas valve under fresh air intake to furnace. This is caused by hot humid air condensing in colder basements in the summer time. Would recommend installing the fresh air vent drain kit to avoid any further damages to gas piping and or gas valve. Main flame safety was testing below manufacture specifications. I pulled flame sensor and cleaned it and retested sensor. Cleaned flame safety was testing well above manufacture specifications at that point in time. Customer did have replacement filters, however checked current filter and it was clean. Static pressure was low so I left filter in. Overall, furnace is in great working condition, with n


Ian H.

Ian H. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


John R.

John R. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Flame safety is failing. Blower wheel is also getting dirty. System replacement is highly recommended. System is getting past its lifespan.


Anthony G.

Anthony G. Job Checkin

Inspection of the ductwork to properly quote duct cleaning.