101 Woodwinds Industrial Court
Cary, NC 27511
919-629-3636

Local Reviews

Rated 5.0 out of 5 stars based on 201 customer reviews

Excellent Service

Logan is extremely professional, knowledgeable, and communicates very well. He gives the client the time they need to have their questions answered and an understanding of the service report and is able to answer all questions. He is the reason I have continued my service.


Response from Comfort Pro LLC:

We're delighted to hear that our heating and cooling service exceeded your expectations. Thanks for the kind words.

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Very happy! Alex is wonderful!

Alex is always so friendly and professional. He answers our questions thoroughly. We really appreciate that he remembers us and makes sure our system is working well :D


Response from Comfort Pro LLC:

Your feedback about our heating and cooling service is greatly appreciated. Thanks for the positive review!

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Excellent Service and Phenomenal Customer Service

Alex was top notch when he arrived to resolve my concerns with my gas furnace. He’s a very pleasant and easy to talk with gentleman. He answered all my concerns and followed up the very next day to ensure everything was working well. Alex didn’t leave until he was certain I was satisfied with his service! As a result, I’ve joined Comfort Pros customer maintenance program. Thanks Alex for ALL you do!


Response from Comfort Pro LLC:

We're delighted to hear that our heating and cooling service exceeded your expectations. Thanks for the kind words.

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Excelente


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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great job

courteous, got the job done


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Excellent Service!


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Service


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Best HVAC Tech Ever !

William is a knowledgeable & efficient technician . Very thorough and helpful.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Standard spring maintenance

Hudson was very professional. Just standard maintenance for Ac.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Excellent Service!!!

Great service from scheduling to maintenance teams.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Outstanding technicians and superior service!

It’s obvious that the technicians at Comfort Pros enjoy their work. Over the years we’ve had many come to our home to complete a service. Albert, the owner, has cultivated a work culture of pride, commitment and efficiency. My husband and I trust these workers and this company. The service is excellent and the quality of work s outstanding.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Service continues to be great!

We have been using Comfort Pro for years for our seasonal maintenance. They always do a great job and keep things working well. No pressure to make expensive changes or repairs. Service techs are professional and courteous. Hudson did a great job.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Comfort Pro, Great Service!

Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Information rich

I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service and Experience!

I have been very impressed with my two experiences with Comfort Pro! Hudson provided excellent customer service and provided a detailed report of the service he performed. He was kind, knowledgeable and very professional. I’ve had two services with Comfort Pro (1st time was Will who was awesome too) and have been extremely impressed! Thanks guys!


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Job Locations

Mary Z.

Mary Z. Job Checkin

I was called to a home to replace a transformer switch in the heating system. The homeowner reported no heat in the home. I arrived at the home and found that the transformer switch had failed. I replaced the switch and the heating system was back up and running.


Mary Z.

Mary Z. Job Checkin

I adjusted the thermostat to lessen the time the auxillary heat was running.


Mary Z.

Mary Z. Job Checkin

I replaced the control board in a residential HVAC system.


Mary Z.

Mary Z. Job Checkin

"I was called to a home with a no heating call. I found that the thermostat wire was disconnected. I reconnected the wire and the heating came on.


Mary Z.

Mary Z. Job Checkin

I provided a quote for a replacement quote for a customer's HVAC system.


Mary Z.

Mary Z. Job Checkin

I performed routine cooling maintenance on a residential property. I checked the system for any issues and made the necessary adjustments to ensure optimal performance. I also cleaned the condenser coils and checked the refrigerant levels.


Mary Z.

Mary Z. Job Checkin

I recently completed a routine cooling maintenance job for a client. The job involved inspecting and cleaning the air conditioner, checking the refrigerant levels, and replacing the air filter. I also checked the thermostat and made any necessary adjustments to ensure optimal performance.


Mary Z.

Mary Z. Job Checkin

I gave a free quote to a homeowner for replacing two heating/cooling systems in their home.


Mary Z.

Mary Z. Job Checkin

I recently completed a routine cooling maintenance job for a client. The job involved inspecting and cleaning the air conditioner, checking the refrigerant levels, and replacing the air filter. I also provided the client with tips on how to maintain the unit and prevent future issues.


Mary Z.

Mary Z. Job Checkin

I was called to a home to perform routine maintenance on the heating system. I checked the thermostat, cleaned the air filter, and tested the furnace to ensure it was operating properly. I also checked the ducts for any leaks and made sure the vents were clear. Finally, I tested the thermostat again to ensure it was working properly.


Mary Z.

Mary Z. Job Checkin

I recently completed a routine heating maintenance job for a client. The job involved inspecting and cleaning the heating system, checking for any potential issues, and making necessary adjustments to ensure optimal performance. I also provided the client with tips on how to maintain the system and prevent future problem


Mary Z.

Mary Z. Job Checkin

I was called to a home to add refrigerant to the air conditioner. I arrived at the house and found the unit not cooling properly. I diagnosed the problem and added the refrigerant to the unit.


Mary Z.

Mary Z. Job Checkin

I recently completed a routine heating maintenance job for a client. This involved inspecting and cleaning the furnace, checking the thermostat, and replacing the air filter. I also checked the ductwork for any leaks or damage and made any necessary repairs. The client was very pleased with the results and expressed satisfaction with the work I performed.


Mary Z.

Mary Z. Job Checkin

I recently completed a routine heating maintenance job for a client. It involved inspecting and cleaning the furnace, checking the thermostat, and replacing the air filter. I also checked the ductwork for any leaks or damage and made sure the system was operating efficiently. The client was very pleased with the results and thanked me for my professionalism and attention to detail.


Mary Z.

Mary Z. Job Checkin

I received a service call to replace a low pressure switch in a residential home. Upon arrival, I found that the switch was not working properly, and the customer was experiencing low pressure in their water system. I replaced the switch and tested the system to ensure it was working correctly. The customer was very satisfied with the service and thanked me for my help.