101 Woodwinds Industrial Court
Cary, NC 27511
919-629-3636

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Rated 5.0 out of 5 stars based on 198 customer reviews

Excelente


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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great job

courteous, got the job done


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Excellent Service!


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Service


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Best HVAC Tech Ever !

William is a knowledgeable & efficient technician . Very thorough and helpful.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Standard spring maintenance

Hudson was very professional. Just standard maintenance for Ac.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Excellent Service!!!

Great service from scheduling to maintenance teams.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Outstanding technicians and superior service!

It’s obvious that the technicians at Comfort Pros enjoy their work. Over the years we’ve had many come to our home to complete a service. Albert, the owner, has cultivated a work culture of pride, commitment and efficiency. My husband and I trust these workers and this company. The service is excellent and the quality of work s outstanding.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Service continues to be great!

We have been using Comfort Pro for years for our seasonal maintenance. They always do a great job and keep things working well. No pressure to make expensive changes or repairs. Service techs are professional and courteous. Hudson did a great job.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Comfort Pro, Great Service!

Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Information rich

I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service and Experience!

I have been very impressed with my two experiences with Comfort Pro! Hudson provided excellent customer service and provided a detailed report of the service he performed. He was kind, knowledgeable and very professional. I’ve had two services with Comfort Pro (1st time was Will who was awesome too) and have been extremely impressed! Thanks guys!


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Excellent Service

Always excellent service & professionalism.


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Great service!


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Helpful and Knowledgable

Both techs were great and thoroughly explained their process. Through no fault of theirs, I was a bit unhappy with the price paid for the repair.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Job Locations

Logan  A.

Logan A. Job Checkin

Repaired an AC unit by addressing a refrigerant leak. Located the leak using a UV dye and leak detector. Repaired the damaged section of the refrigerant line and recharged the system with R-410A. Tested the system for further leaks and ensured proper refrigerant levels. Verified optimal cooling performance and system efficiency after the repair.


Hudson W.

Hudson W. Job Checkin

Repaired and cleaned the ducting system. Sealed leaks with mastic sealant and replaced damaged sections with new flexible ducting. Used a rotary brush and vacuum system to remove dust and debris from the ducts. Verified proper airflow and checked for any obstructions. The cleaned and repaired ducting enhances HVAC efficiency and improves indoor air quality.


Albert B.

Albert B. Job Checkin

Installed American Standard 4-ton zoned HVAC system with variable capacity air handlers. Properly sized and routed refrigerant lineset. Integrated motorized dampers and zone control panel. Performed nitrogen pressure tests on copper refrigerant piping. Evacuated system to 500 microns, charged with weighed amount of R-410A refrigerant. Adjusted airflows, verified operation within design specifications.


Logan  A.

Logan A. Job Checkin

Diagnosed failed blower motor assembly on air handler. Secured power and removed existing motor. Installed new direct-drive blower motor rated for specified CFM and static pressure. Aligned pulleys and secured belt tensioner. Validated proper rotation and air flow across evaporator coil. Enabled system restart, confirmed operation within designed temperatures and pressures.


William O.

William O. Job Checkin

Responded to service call reporting non-operational air conditioning unit. Conducted thorough inspection and diagnosed failed contactor as root cause. Replaced defective contactor per manufacturer specifications. Checked and tightened all electrical connections. Performed system restart procedures, verifying adequate refrigerant pressures and temperature differentials across the evaporator coil. Tested safety controls and confirmed proper cycling of compressor and condenser fan motor. Cleaned indoor air handler and outdoor condenser coils to optimize heat transfer. Unit now functioning reliably with restored cooling capacity.


Albert B.

Albert B. Job Checkin

Installed an air purifier in the HVAC system. Integrated the unit into the existing ductwork, ensuring proper placement for optimal air filtration. Connected the power supply and secured the unit with mounting brackets. Tested the system to ensure the purifier operates effectively, improving indoor air quality by reducing allergens, dust, and other airborne contaminants. Verified system efficiency and functionality.


Logan  A.

Logan A. Job Checkin

Installed a new American Standard air conditioner. Removed the old unit and prepared the site for installation. Mounted the outdoor condenser unit on a concrete pad, ensuring proper clearance and airflow. Connected the refrigerant lines using R-410A refrigerant and installed a new programmable thermostat. Checked all electrical connections, including the disconnect switch and circuit breaker. Tested the system for proper operation, ensuring optimal cooling performance and energy efficiency. Verified airflow and adjusted settings for maximum comfort.


William O.

William O. Job Checkin

Investigated report of abnormal noise from split air conditioning system. Found failing blower motor bearings causing excessive vibration and friction. Replaced blower motor assembly per manufacturer guidelines. Rebalanced air distribution system by checking and adjusting fan speeds and damper positions. Ensured proper refrigerant charge levels and operating pressures. Cleaned indoor and outdoor coils. Verified system operation within designed temperature split and efficient energy usage. Unusual noises eliminated, restoring quiet and efficient cooling.


Albert B.

Albert B. Job Checkin

Performed AC repair to restore optimal cooling performance. Diagnosed the issue using a digital multimeter to check electrical components and refrigerant levels with a manifold gauge set. Identified a faulty capacitor and low refrigerant. Replaced the capacitor with a new one and recharged the system with R-410A refrigerant. Tested the system for leaks and verified proper operation. Ensured the air handler and condenser unit were clean and functioning efficiently.


Hudson W.

Hudson W. Job Checkin

I responded to a no-cooling call and discovered a failed compressor on a 3-ton air-cooled condensing unit. I recovered the remaining R-410A refrigerant per EPA protocols, replaced the compressor, expansion device, filter drier, and gaskets, evacuated the system to 500 microns, charged with 7 pounds of virgin R-410A, checked subcooling and superheat, adjusted the charge, cleaned the condenser coils, cycled the system through heating and cooling modes, and the unit is now operating within manufacturer's specifications with proper refrigerant charge, airflow, and temperatures.


Logan  A.

Logan A. Job Checkin

Diagnosed compressor failure on split AC system. Recovered refrigerant, replaced compressor and expansion valve. Evacuated system, charged with appropriate R-410A refrigerant to manufacturer's specifications. Performed leak test, checked operating pressures and temperatures. Assessed airflow, cleaned condenser and evaporator coils. Unit now operating within designed parameters, restoring cooling capacity and efficiency.


William O.

William O. Job Checkin

Performed comprehensive air conditioning system maintenance: cleaned condenser coils, checked refrigerant levels, replaced air filters, inspected ductwork for leaks. Ensured proper airflow and optimized energy efficiency by calibrating thermostat, lubricating moving parts, and testing safety controls. System now operating within manufacturer specifications, prolonging unit lifespan.


Hudson W.

Hudson W. Job Checkin

Responded to a service call for a Lennox XC21 air conditioner not cooling properly. Performed diagnostic tests and determined the issue was a failed variable speed ECM blower motor. Shut off power and recovered refrigerant charge using a recovery machine. Uninstalled the blower assembly and replaced the defective ECM motor with a new factory OEM part. Reinstalled blower, evacuated the system, and weighed in the correct R-410A charge. Configured and programmed the new ECM motor for proper airflow and operation. Cycled the system to verify cooling capacity was restored to manufacturer's specifications.


William O.

William O. Job Checkin

I just finished installing an Aprilaire 1850 whole house dehumidifier in a Cary residence to enhance indoor air quality in the summertime. connected the unit to the ducting of the HVAC system, guaranteeing a smooth integration. installed a special condensate pump to control the drainage of water. After adjusting the control panel to the appropriate humidity level, do a system test. The ideal humidity is now consistently maintained throughout the house thanks to the Aprilaire 1850.


Veronica C.

Veronica C. Job Checkin

We just finished installing a Trane heat pump for a homeowner in Cary, North Carolina, to replace an old unit. Performance and energy efficiency are greatly increased with this update. It has been in use for more than 25 years, the last heat pump. Modern technology has made consistent heating and cooling available to the people.