101 Woodwinds Industrial Court
Cary, NC 27511
919-629-3636

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Local Reviews

Rated 5.0 out of 5 stars based on 198 customer reviews

Excelente


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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great job

courteous, got the job done


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Excellent Service!


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Service


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Best HVAC Tech Ever !

William is a knowledgeable & efficient technician . Very thorough and helpful.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Standard spring maintenance

Hudson was very professional. Just standard maintenance for Ac.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Excellent Service!!!

Great service from scheduling to maintenance teams.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Outstanding technicians and superior service!

It’s obvious that the technicians at Comfort Pros enjoy their work. Over the years we’ve had many come to our home to complete a service. Albert, the owner, has cultivated a work culture of pride, commitment and efficiency. My husband and I trust these workers and this company. The service is excellent and the quality of work s outstanding.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Service continues to be great!

We have been using Comfort Pro for years for our seasonal maintenance. They always do a great job and keep things working well. No pressure to make expensive changes or repairs. Service techs are professional and courteous. Hudson did a great job.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Comfort Pro, Great Service!

Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Information rich

I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service and Experience!

I have been very impressed with my two experiences with Comfort Pro! Hudson provided excellent customer service and provided a detailed report of the service he performed. He was kind, knowledgeable and very professional. I’ve had two services with Comfort Pro (1st time was Will who was awesome too) and have been extremely impressed! Thanks guys!


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Excellent Service

Always excellent service & professionalism.


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Great service!


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Helpful and Knowledgable

Both techs were great and thoroughly explained their process. Through no fault of theirs, I was a bit unhappy with the price paid for the repair.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Job Locations

Logan  A.

Logan A. Job Checkin

We recently repaired an AC unit experiencing electrical connection issues. Upon inspection, we found loose wiring and a faulty capacitor. We tightened all electrical connections and replaced the capacitor with a new Titan Pro 45/5 MFD dual run capacitor. Additionally, we checked the contactor and other components for any signs of wear or damage. After ensuring all connections were secure, we tested the system to confirm proper operation and cooling efficiency. Regular maintenance and timely repairs are essential for preventing electrical issues and ensuring reliable AC performance.


Dawn O.

Dawn O. Job Checkin

We resolved an uneven cooling issue in a home by balancing the HVAC system. We inspected the ductwork and found airflow restrictions due to dirty ducts and improperly adjusted dampers. After cleaning the ducts, we adjusted the dampers to ensure even air distribution throughout the home. The HVAC unit, a Lennox XC21, was then tested to confirm consistent cooling in all areas. Proper system balancing is crucial for optimal comfort and efficiency.


Albert B.

Albert B. Job Checkin

We addressed a frozen refrigerant line on an AC unit. The issue was caused by restricted airflow due to a clogged air filter and low refrigerant levels. We replaced the dirty filter with a new 16x25x1 pleated filter and recharged the system with R-410A refrigerant. After defrosting the line, we tested the unit to ensure it was cooling properly. Regular maintenance prevents such issues and ensures efficient operation.


Hudson W.

Hudson W. Job Checkin

We addressed a broken thermostat issue by replacing the faulty unit with a new Honeywell T6 Pro model. The old thermostat was malfunctioning, causing irregular temperature control. After installation, we calibrated the new thermostat and tested the system to ensure accurate temperature regulation and proper operation. Trust our team for reliable thermostat replacements and efficient HVAC system performance.


Logan  A.

Logan A. Job Checkin

Installed RGF REME HALO-LED in-duct air purification system on Rheem RHLL-HM3617JA air handler. Mounted unit in supply plenum using provided bracket and self-tapping screws. Wired to 24V transformer with 18/2 thermostat cable. Sealed connections with UV-resistant silicone. Configured for optimal UV-C light output and ionization. Tested operation with UVA/UVC light meter. System now actively reduces airborne contaminants, enhancing overall indoor air quality throughout the home.


William O.

William O. Job Checkin

A customer reported water leaking from their HVAC unit. Upon inspection, we found a clogged condensate drain line and a damaged drain pan. We cleared the blockage using a wet/dry vacuum and replaced the drain pan with a new one to ensure proper drainage. The unit, a Trane XR14, was then tested to confirm the leak was resolved. Regular maintenance can prevent such issues and ensure efficient operation of your HVAC system.


Veronica C.

Veronica C. Job Checkin

Investigated temperature control issue in Trane XR16 heat pump system. Performed load calculation using Manual J software, revealing undersized unit for space. Checked refrigerant charge with Fieldpiece SMAN460 digital manifold, finding slight undercharge. Added R-410A to manufacturer specifications. Cleaned condenser and evaporator coils with Nu-Calgon 4291-08 Evap Foam. Replaced clogged air filter with MERV 11 pleated filter. Calibrated Honeywell T10 Pro smart thermostat. Inspected ductwork using FLIR E6-XT thermal camera, identifying significant leakage. Sealed accessible ducts with Hardcast 321 premium tape. System now maintains temperature more effectively, though full resolution may require unit upgrade.


Dawn O.

Dawn O. Job Checkin

An AC unit was vibrating excessively while running, indicating an issue that needed prompt attention. Upon inspection, we discovered an unbalanced fan blade and loose mounting hardware. To resolve this, we balanced the fan blade, tightened all mounting screws, and installed new rubber isolation pads to minimize vibration. The unit, a Carrier Infinity 24ANB6, was tested post-repair to ensure smooth and quiet operation. Proper maintenance and timely repairs can prevent excessive vibrations and extend the lifespan of your AC system.


Albert B.

Albert B. Job Checkin

Diagnosed persistent blower motor operation in Carrier 59TP6A furnace. Utilized Fluke 116 HVAC multimeter to test control board relay, confirming stuck position. Replaced faulty Carrier HK42FZ018 control board with OEM equivalent. Inspected G wire connection at thermostat, finding loose terminal. Secured connection and verified proper signal transmission. Checked blower motor capacitor, revealing within-spec readings. Cleaned evaporator coil with Nu-Calgon 4171-75 Evap Foam to improve airflow. Recalibrated Honeywell T6 Pro thermostat. Cycled system through all modes, confirming proper blower motor operation and shut-off. Repair completed in 2.5 hours, restoring normal HVAC function.


Hudson W.

Hudson W. Job Checkin

We addressed an issue with an AC unit that was cycling on and off too frequently. After a thorough inspection, we identified a faulty thermostat and low refrigerant levels as the main causes. We replaced the thermostat with a new Honeywell T6 Pro model and recharged the system with R-410A refrigerant. Additionally, we checked and cleaned the evaporator coils to ensure optimal airflow. These steps restored proper function and efficiency, preventing the AC from short cycling. Trust our team for expert AC repairs and maintenance.


Logan  A.

Logan A. Job Checkin

Diagnosed AC compressor failure on Lennox XC14 outdoor unit. Used Fluke 87V multimeter to test capacitor, revealing low microfarad reading. Replaced 45/5 MFD dual run capacitor with TITAN PRO TOCF45. Checked contactor for pitting, finding excessive wear. Installed new Honeywell DP2030A5004 contactor. Tested compressor windings, confirming proper resistance. Inspected and tightened all electrical connections. Cleaned condenser coils with Nu-Calgon 4291-08 Evap Foam. Verified proper refrigerant charge using Fieldpiece SMAN360 digital manifold. System restarted successfully with 17°F delta T across evaporator coil. Completed repair in 2 hours, restoring optimal cooling performance.


William O.

William O. Job Checkin

In Apex, we installed an Aprilaire 1850 dehumidifier for a whole-home moisture control solution. This high-capacity unit was integrated into the existing HVAC system, connecting to the return air duct. We ensured proper drainage and set up the unit with a dedicated 120V electrical circuit for reliable operation. The installation included configuring the built-in digital humidistat for optimal performance. This setup effectively reduces humidity levels, improving indoor air quality and comfort throughout the home. Trust our expertise for professional dehumidifier installations.


Albert B.

Albert B. Job Checkin

Performed comprehensive air duct cleaning on a Bryant 123ANS036 HVAC system. Utilized Viper Micro cleaning system with HEPA filtration. Dislodged debris from supply and return ducts using rotary brush and compressed air. Applied Aegis AMS antimicrobial treatment to inhibit microbial growth. Inspected ductwork integrity with FLIR ONE Pro thermal imaging camera, identifying and sealing leaks with Hardcast 321 tape. Cleaned blower wheel and evaporator coil using Nu-Calgon 4290-75 Evap Pow'r-C. Installed Honeywell FC100A1037 high-efficiency air filter. System now operating at increased efficiency with significantly improved indoor air quality.


William O.

William O. Job Checkin

Diagnosed and repaired a Goodman GSX140361 air conditioner. Identified failed start capacitor using Fluke 87V multimeter. Replaced with TITAN PRO TOCF45 45/5 MFD dual run capacitor. Cleaned evaporator coil with Nu-Calgon 4171-75 Evap Foam. Recharged system with R-410A refrigerant using Yellowjacket 42006 manifold gauge set. Verified proper superheat and subcooling. Inspected and tightened all electrical connections. Cleaned condensate drain line with Speedclean CJ-125 condensate jet. Tested amperage draw on compressor and fan motor. System now operating at peak efficiency with 20°F delta T across evaporator coil.


Hudson W.

Hudson W. Job Checkin

We recently installed an Aprilaire 1850 dehumidifier for whole-home moisture control. This high-capacity unit was integrated into the existing HVAC system to effectively reduce humidity levels. We connected the dehumidifier to the return air duct and set it up with a dedicated 120V electrical circuit for reliable operation. The installation also included configuring the built-in digital humidistat for optimal performance. This setup ensures a more comfortable and healthier indoor environment by preventing excess moisture and mold growth. Trust our expertise for professional dehumidifier installations.