101 Woodwinds Industrial Court
Cary, NC 27511
919-629-3636

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Local Reviews

Rated 5.0 out of 5 stars based on 198 customer reviews

Excelente


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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great job

courteous, got the job done


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Excellent Service!


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Service


Response from Comfort Pro LLC:

We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Best HVAC Tech Ever !

William is a knowledgeable & efficient technician . Very thorough and helpful.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Standard spring maintenance

Hudson was very professional. Just standard maintenance for Ac.


Response from Comfort Pro LLC:

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.

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Excellent Service!!!

Great service from scheduling to maintenance teams.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Outstanding technicians and superior service!

It’s obvious that the technicians at Comfort Pros enjoy their work. Over the years we’ve had many come to our home to complete a service. Albert, the owner, has cultivated a work culture of pride, commitment and efficiency. My husband and I trust these workers and this company. The service is excellent and the quality of work s outstanding.


Response from Comfort Pro LLC:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

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Service continues to be great!

We have been using Comfort Pro for years for our seasonal maintenance. They always do a great job and keep things working well. No pressure to make expensive changes or repairs. Service techs are professional and courteous. Hudson did a great job.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Comfort Pro, Great Service!

Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Information rich

I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service and Experience!

I have been very impressed with my two experiences with Comfort Pro! Hudson provided excellent customer service and provided a detailed report of the service he performed. He was kind, knowledgeable and very professional. I’ve had two services with Comfort Pro (1st time was Will who was awesome too) and have been extremely impressed! Thanks guys!


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Excellent Service

Always excellent service & professionalism.


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Great service!


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Helpful and Knowledgable

Both techs were great and thoroughly explained their process. Through no fault of theirs, I was a bit unhappy with the price paid for the repair.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Job Locations

Logan  A.

Logan A. Job Checkin

Yesterday, I wrapped the installation of an American Standard Gold 17 HVAC system in a residential property. The installation process included setting up the internal air handler, securely placing the external compressor on a precast concrete pad, and connecting the two units with weather-resistant, insulated ductwork. I installed an advanced Wi-Fi-enabled thermostat and charged the system with environmentally friendly R-410A refrigerant to ensure efficient temperature control and reliability.


Dawn O.

Dawn O. Job Checkin

I installed a Honeywell UV Air Treatment System in a residential HVAC unit. This process involved securing the UV light assembly inside the ductwork near the air handler to maximize exposure. The system was wired directly into the HVAC’s power supply for seamless integration. I ensured proper placement for optimal airflow exposure, effectively enhancing air quality by reducing bacteria, viruses, and mold spores throughout the home.


Dawn O.

Dawn O. Job Checkin

Today, I installed a new American Standard AccuComfort Variable Speed HVAC system. The setup included mounting the indoor air handler, placing the outdoor condenser on a stable, level pad, and connecting both units with insulated copper lines. I also installed a new digital thermostat and charged the system with R-410A refrigerant to ensure peak operational efficiency and climate control.


Hudson W.

Hudson W. Job Checkin

Yesterday, I completed the installation of an American Standard Silver 15 Heat Pump for a residential client. The process included positioning the outdoor unit on a reinforced concrete pad, integrating it with the existing ductwork, and installing a new Honeywell programmable thermostat. We pressure tested the system and charged it with R-410A refrigerant, ensuring efficient and reliable heating and cooling performance.


William O.

William O. Job Checkin

Today, I completed a thorough duct cleaning using a Rotobrush BrushBeast system. The process involved scrubbing and vacuuming the interior ductwork to remove debris and dust, ensuring improved air quality and system efficiency.


Veronica C.

Veronica C. Job Checkin

Today, I installed a Mitsubishi Electric Hyper-Heat Mini Split System in a residential home. The installation involved mounting the indoor unit on a living room wall and setting up the outdoor compressor unit on a concrete pad. I used flare fittings and vacuum-tested the lines to ensure there were no leaks before charging the system with R-410A refrigerant for optimal performance.


Logan  A.

Logan A. Job Checkin

Just finished up a repair of a Daikin Altherma heat pump. The issue was a faulty reversing valve, which I replaced with a Daikin-specific part to ensure compatibility. I also refilled the system with R-410A refrigerant and checked for leaks to guarantee efficient operation. The system was tested post-repair to confirm it was functioning correctly.


William O.

William O. Job Checkin

I tackled maintenance and a critical repair on a Goodman GSX16 HVAC unit. The process included cleaning the condenser coils with a specialized foam cleaner and checking the ductwork for leaks. I found a faulty contactor and replaced it with an OEM part to restore full functionality. Additionally, I installed a new HEPA air filter and verified the system's refrigerant levels, ensuring efficient operation and extended life of the unit.


Dawn O.

Dawn O. Job Checkin

This morning, I serviced a Rheem Classic Series HVAC unit. The maintenance involved calibrating the thermostat, cleaning the evaporator coil with a non-acidic cleaner, and replacing the old fiberglass filters with new pleated ones to improve filtration efficiency. I also tested airflow levels and system pressure to ensure optimal performance and energy efficiency. All parts and operations were checked to confirm reliability for the upcoming season.


Albert B.

Albert B. Job Checkin

Recently, I completed a detailed maintenance check on a Lennox Elite Series HVAC system. The session included flushing the drain line, inspecting and tightening electrical connections, and replacing the air filters with new, high-efficiency MERV 13 filters to enhance air quality. Additionally, I lubricated the motor and bearings to ensure smooth operation and extend the system's longevity.


Albert B.

Albert B. Job Checkin

Finished routine maintenance on a Trane XR16 HVAC unit. The procedure involved cleaning the condenser coils, checking the refrigerant levels, and replacing the air filters. I used a biodegradable coil cleaner and installed high-efficiency MERV 11 filters. This ensures the system operates at peak efficiency and provides clean air circulation throughout the premises.


Hudson W.

Hudson W. Job Checkin

Today, I completed an HVAC repair involving a Carrier Infinity System. The job required replacing the blower motor and the capacitor. After diagnosing a malfunction due to a loud humming noise and system inefficiency, I installed a genuine Carrier blower motor and a 35/5 MFD dual run capacitor, ensuring optimal performance and durability of the system.


Albert B.

Albert B. Job Checkin

Yesterday, I installed a UV air purifier in a home in Cary, NC, to enhance indoor air quality. The system, a Honeywell UV100A1059, was integrated directly into the existing HVAC ductwork. This installation ensures the continuous neutralization of airborne pathogens and allergens, promoting a healthier living environment. Regular maintenance of the unit is recommended to maintain its effectiveness. The homeowner opted to sign up for that as well.


Logan  A.

Logan A. Job Checkin

Earlier today, I serviced a malfunctioning Carrier 16 SEER heat pump system at a local residence. The outdoor condenser unit was not engaging, and the indoor air handler was not circulating air. After diagnosing the issue, I discovered a failed contactor in the condenser. I replaced the contactor with a genuine Carrier component. I also cleaned the condenser coils and replaced the air filter. The system is now operating reliably and providing efficient heating and cooling for the homeowners.


Veronica C.

Veronica C. Job Checkin

Recently, I completed routine AC maintenance, thoroughly inspecting and cleaning the system without encountering any issues. I replaced the air filter with a fresh MERV 13 filter and cleaned the evaporator and condenser coils using a non-acidic coil cleaner, ensuring optimal efficiency and air quality. This regular upkeep supports the longevity and performance of the HVAC unit.