courteous, got the job done
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
William is a knowledgeable & efficient technician . Very thorough and helpful.
Response from Comfort Pro LLC:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company.
Overall Experience
Quality
Price
Convenience
It’s obvious that the technicians at Comfort Pros enjoy their work. Over the years we’ve had many come to our home to complete a service. Albert, the owner, has cultivated a work culture of pride, commitment and efficiency. My husband and I trust these workers and this company. The service is excellent and the quality of work s outstanding.
Response from Comfort Pro LLC:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Overall Experience
Quality
Price
Convenience
We have been using Comfort Pro for years for our seasonal maintenance. They always do a great job and keep things working well. No pressure to make expensive changes or repairs. Service techs are professional and courteous. Hudson did a great job.
Response from Comfort Pro LLC:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Overall Experience
Quality
Price
Convenience
Response from Comfort Pro LLC:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Quality
Price
Convenience
Was on time, friendly and very knowledgeable.
Response from Comfort Pro LLC:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Overall Experience
Quality
Price
Convenience
Great Service as always
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Ive had experience with several Comfort Pro HVAC technicians which all have been great. Mr Maynor is one of them. He was pleasant and professional.
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Response from Comfort Pro LLC:
We're so glad you enjoyed your experience with us. Thank you for the positive review!
Overall Experience
Quality
Price
Convenience
Bruce was very helpful and answered all of my questions…appreciate all of his help
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Bruce was great! Was early for the appointment and walked through everything he would be completing. Very professional and courteous.
Response from Comfort Pro LLC:
Your kind words mean a lot to us. Thanks for leaving such a positive review!
Overall Experience
Quality
Price
Convenience
Professional, friendly, thorough. Very happy with our service.
Response from Comfort Pro LLC:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Overall Experience
Quality
Price
Convenience
Comfort Pro Techs are the best!
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Our serviceman Bruce was on time, courteous and efficient. He checked our HVAC unit inside and outside and changed our filters. All of the servicemen from Comfort Pro LLC have been terrific and highly recommend this company.
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Comfort Pro is always reliable and on time. They are great about scheduling and following up with you. They have fantastic customer service! Would definitely recommend.
Response from Comfort Pro LLC:
Thank you for the great review. We are always happy to service all of your HVAC needs.
Overall Experience
Quality
Price
Convenience
Just finished up a repair of a Daikin Altherma heat pump. The issue was a faulty reversing valve, which I replaced with a Daikin-specific part to ensure compatibility. I also refilled the system with R-410A refrigerant and checked for leaks to guarantee efficient operation. The system was tested post-repair to confirm it was functioning correctly.
Recently, I completed routine AC maintenance, thoroughly inspecting and cleaning the system without encountering any issues. I replaced the air filter with a fresh MERV 13 filter and cleaned the evaporator and condenser coils using a non-acidic coil cleaner, ensuring optimal efficiency and air quality. This regular upkeep supports the longevity and performance of the HVAC unit.
This morning, I performed comprehensive air duct sealing at a residence in Apex, North Carolina. The home's HVAC ductwork had significant air leaks, resulting in reduced system efficiency and uneven cooling. Using a specialized duct sealing spray, I carefully coated all accessible joints, seams, and connections in the supply and return ducts. I also sealed any visible holes or gaps. This process has significantly improved the system's airtightness, allowing for proper airflow and enhanced energy savings for the homeowners.
I am wrapping up an extensive air duct cleaning in Apex, NC, targeting a system with flexible ducting. I found considerable dust and debris accumulation which had been impairing airflow and possibly affecting the home's air quality. I employed advanced cleaning tools to extract these pollutants, significantly improving airflow and system efficiency. Regular maintenance of ducts is crucial for sustaining the performance of HVAC systems and ensuring healthier indoor environments.
Finishing a job repairing a Lennox XC25 air conditioner that was emitting a loud noise and failing to cool effectively. I discovered a loose blower belt and misaligned fan blades. After tightening the belt and realigning the blades, I also cleaned the condenser coils and checked the refrigerant levels. The system's functionality was fully restored, providing quiet operation and efficient cooling. This repair enhances the unit's longevity and ensures it operates at peak performance during the warmest months.
During AC annual maintenance in Apex, NC, identified a faulty capacitor in the compressor unit. Replaced the capacitor to prevent potential breakdowns and ensure uninterrupted cooling. Additionally, cleaned condenser coils and checked refrigerant levels for optimal performance. Completed thorough system inspection to address any underlying issues, ensuring the homeowner's AC operates efficiently throughout the summer.
In Apex, NC, I recently implemented a HEPA air purification setup coupled with UV-C light for a homeowner. This cutting-edge system effectively eradicates airborne contaminants, allergens, and pathogens, markedly enhancing indoor air quality. I'm delighted to report that the residents now breathe noticeably easier and enjoy a significant boost in the overall healthiness of their home environment here in Apex, NC.
For a customer in Apex, NC, installed a new Carrier Infinity 24 air conditioner. I hauled away the old unit. Expertly installed the new system, ensuring precise sizing and strategic placement for optimal performance. Conducted thorough testing to ensure reliable operation. The Carrier Infinity 24 offers superior cooling efficiency and comfort for homeowners.
While conducting an air conditioning installation service in Apex, NC, notable issues surfaced with the existing unit, discovered during the last AC maintenance check ahead of the summer season. At our suggestion, the customer decided on an AC replacement for optimal preparedness.
Service call for ductless mini-split installation. The client transformed their garage into a game room and sought solutions for comfort in extreme temperatures. Successfully installed the ductless mini-split system, providing customized climate control. Offered comprehensive guidance on operating the system effectively to ensure optimal comfort and energy efficiency for the customer's game room.
Responded to a HVAC replacement service call as the customer's 18-year-old Lennox unit malfunctioned during the recent warm weather. Recognizing the need for a new installation, we performed the replacement and responsibly disposed of the old unit.
Responded to an AC repair service call where the customer's unit was running but not producing cold air. During the diagnostic, discovered a refrigerant leak in the evaporator coil. Replaced the coil and recharged the refrigerant, resolving the issue and restoring the unit's cooling capability.
During the annual cooling maintenance service visit for the Comfort Club, completed a comprehensive AC maintenance check on a 7-year-old Bryant system. Verified proper functioning of all components. Also, discussed available indoor air quality options with the customer.
During an air conditioning installation service call, significant issues were detected with the existing unit during the last AC maintenance visit to prepare for the summer months. Upon recommendation, the customer opted for an AC replacement to ensure readiness. The installation process proceeded just fine.
Responded to a ductwork service call in Apex, NC. Customer wanted to seal the metal ductwork system throughout the home, enhancing indoor air quality and energy efficiency. I additionally conducted a minor repair on a damaged duct joint. The customer expressed satisfaction with the results, restored airflow and comfort in their home.