101 Woodwinds Industrial Court
Cary, NC 27511
919-629-3636

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Local Reviews
for cary, nc

Rated 5.0 out of 5 stars based on 25 customer reviews

Excelente


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Comfort Pro, Great Service!

Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.


Response from Comfort Pro LLC:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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Information rich

I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Review 721 Resplendent


Response from Comfort Pro LLC:

Thanks for sharing your review with us and the community.

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Very pleased…

Just moved in… needed a top to bottom evaluation of my hvac unit… also didn’t like the thermostat…service tech did a thorough autopsy, revised the observations, and installed a new thermostat… all at a reasonable price..!!!


Response from Comfort Pro LLC:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service

Technician very personable and professional


Response from Comfort Pro LLC:

We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.

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Excellent service!

On time, reviewed results of inspection, cleaned up, and was knowledgeable,curtious, and very easy to de with.


Response from Comfort Pro LLC:

We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.

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Great service

William was all one could expect for - prompt, polite, knowledgeable. We have really liked ComfortPro as a company as well. Great service and super nice staff.


Response from Comfort Pro LLC:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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Excellent as always

You make everything so easy from scheduling service to the actual visit. Logan was right on time within the 2 hour window and was very friendly and helpful. He listened to my reasons for the service and made sure I was happy with the work before he left.


Response from Comfort Pro LLC:

Thank you for the excellent review and allowing Comfort Pro to handle your HVAC service. We pride ourselves on taking great care of our customers.

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Great service, Carl was awesome!

Super easy to work with, great communication and follow up.


Response from Comfort Pro LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Very knowledgeable

Carl was able to articulate what he thought the problem was and how he was going to try to fix it. I think he would have been a very good instructor. Is he your top gun?


Response from Comfort Pro LLC:

We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!

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Real pros


Response from Comfort Pro LLC:

Your feedback is greatly appreciated. Thanks for the positive review!

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Great Service

As expected Bruce provided excellent service. Bruce always provides excellent professional service.


Response from Comfort Pro LLC:

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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Very courteous and conscientious.


Response from Comfort Pro LLC:

Thanks for sharing your rating with us and the community.

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Exactly the service I wanted.

Friendly, professional, competent.


Response from Comfort Pro LLC:

Thank you for the great review. Our knowledgeable HVAC experts at Comfort Pro are happy to help with your AC and heating needs.

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Job Locations
for cary, nc

William O.

William O. Job Checkin

I repaired a flexible non-metallic duct system yesterday in Cary. First, I located and sealed multiple air leaks using Hardcast Tru-Grip 181 duct sealant and FRP reinforced mesh tape. For a crushed section, I spliced in a new length of Thermaflex G-KM insulated flexible duct using stainless steel duct strap clamps. At each trunk line, I secured the ducts with plastic Stretch-Wrap strapping to eliminate sagging. Finally, I verified proper static pressures and air flow at each register.


Hudson W.

Hudson W. Job Checkin

Earlier today, I repaired an HVAC system for a customer. I found a malfunctioning capacitor in a Lennox Elite air handler. I replaced it with a new Titan HD Run Capacitor and also inspected the contactor for any signs of wear. After ensuring all electrical connections were secure, I tested the system. The air handler is now operating efficiently and within manufacturer specifications.


Albert B.

Albert B. Job Checkin

I repaired a Rheem RP1418AJ1NA air conditioner today. The condenser fan motor had failed, so I replaced it with an authentic Rheem 51-23286-11 motor. I also cleaned the condenser coils using Nu-Calgon CalClean coil cleaner. After reassembling the unit, I checked the refrigerant charge and added 8 oz of R-22 to bring pressures within specifications. Finally, I verified proper cooling operation and recorded superheat and subcooling measurements in the service report.


William O.

William O. Job Checkin

Embarking on an AC repair project, I conducted a systematic inspection to diagnose the issue. Upon assessment, I identified a faulty capacitor in the condenser unit, causing the system to malfunction. I promptly replaced the capacitor with a new one of appropriate specifications to restore proper functionality. Additionally, I checked refrigerant levels and ensured all electrical connections were secure. After completing the repair, the AC system operated efficiently, providing cool air circulation throughout the space.


Albert B.

Albert B. Job Checkin

Undertaking a project to enhance the efficiency of the HVAC system, I installed new ducting and performed meticulous sealing to minimize air leaks. Using high-quality materials and precise techniques, I replaced outdated ductwork sections and sealed all joints and connections to prevent air loss. This optimization ensures proper airflow distribution throughout the home, maximizes energy efficiency, and improves indoor comfort levels for the occupants.


William O.

William O. Job Checkin

Today, I assisted a customer in Cary, NC, in troubleshooting a strange noise from her Carrier Infinity Series AC unit. Upon inspection, I identified and resolved a loose fan belt and misaligned blower assembly. Tightening the belt and realigning the blower eliminated the noise, ensuring the unit operates smoothly and quietly. Regular checks help prevent such issues from escalating.


Albert B.

Albert B. Job Checkin

Today in Cary, I repaired a six-year-old Trane XR15 heat pump that was experiencing efficiency issues. After diagnosing the system, I replaced the faulty reversing valve and recharged the refrigerant. This repair restored the unit to full operational capacity, ensuring it continues to provide reliable heating and cooling. Regular maintenance and timely repairs are crucial for extending the life of such equipment.


Veronica C.

Veronica C. Job Checkin

Today, I repaired the condenser coil on a Goodman GSX16 Air Conditioner. The coil had significant wear, affecting the system’s efficiency. After a detailed inspection, I replaced the damaged coil and recharged the refrigerant. This repair restores optimal cooling performance and ensures the unit runs smoothly, especially during peak usage. Regular maintenance like this prevents future breakdowns and extends the unit's lifespan.


Hudson W.

Hudson W. Job Checkin

Today, I performed preventive maintenance on a Carrier Infinity 20 Heat Pump. The session included inspecting the ducts, cleaning the filters, and checking both the compressor and thermostat settings. Ensuring these components function correctly is crucial for optimal performance, reducing wear and tear, and enhancing the unit's energy efficiency. Regular maintenance is key to prolonging the lifespan of the system.


William O.

William O. Job Checkin

I performed maintenance on a Trane XR16 central air conditioning system in Cary. The outdoor condensing unit had accumulated a heavy buildup of dirt and debris, restricting airflow and impacting efficiency. I meticulously cleaned the condenser coils utilizing a foaming coil cleaner solution and soft-bristled brush. Additionally, I swapped out the interior air handler filter with a new pleated replacement. After servicing, the system is now running at optimal levels, delivering enhanced cooling performance and comfort for the residents.


Logan  A.

Logan A. Job Checkin

Yesterday, I wrapped the installation of an American Standard Gold 17 HVAC system in a residential property. The installation process included setting up the internal air handler, securely placing the external compressor on a precast concrete pad, and connecting the two units with weather-resistant, insulated ductwork. I installed an advanced Wi-Fi-enabled thermostat and charged the system with environmentally friendly R-410A refrigerant to ensure efficient temperature control and reliability.


Dawn O.

Dawn O. Job Checkin

I installed a Honeywell UV Air Treatment System in a residential HVAC unit. This process involved securing the UV light assembly inside the ductwork near the air handler to maximize exposure. The system was wired directly into the HVAC’s power supply for seamless integration. I ensured proper placement for optimal airflow exposure, effectively enhancing air quality by reducing bacteria, viruses, and mold spores throughout the home.


William O.

William O. Job Checkin

I tackled maintenance and a critical repair on a Goodman GSX16 HVAC unit. The process included cleaning the condenser coils with a specialized foam cleaner and checking the ductwork for leaks. I found a faulty contactor and replaced it with an OEM part to restore full functionality. Additionally, I installed a new HEPA air filter and verified the system's refrigerant levels, ensuring efficient operation and extended life of the unit.


Dawn O.

Dawn O. Job Checkin

This morning, I serviced a Rheem Classic Series HVAC unit. The maintenance involved calibrating the thermostat, cleaning the evaporator coil with a non-acidic cleaner, and replacing the old fiberglass filters with new pleated ones to improve filtration efficiency. I also tested airflow levels and system pressure to ensure optimal performance and energy efficiency. All parts and operations were checked to confirm reliability for the upcoming season.


Albert B.

Albert B. Job Checkin

Yesterday, I installed a UV air purifier in a home in Cary, NC, to enhance indoor air quality. The system, a Honeywell UV100A1059, was integrated directly into the existing HVAC ductwork. This installation ensures the continuous neutralization of airborne pathogens and allergens, promoting a healthier living environment. Regular maintenance of the unit is recommended to maintain its effectiveness. The homeowner opted to sign up for that as well.