Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.
Response from Comfort Pro LLC:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Response from Comfort Pro LLC:
Thanks for sharing your review with us and the community.
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Just moved in… needed a top to bottom evaluation of my hvac unit… also didn’t like the thermostat…service tech did a thorough autopsy, revised the observations, and installed a new thermostat… all at a reasonable price..!!!
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Technician very personable and professional
Response from Comfort Pro LLC:
We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.
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On time, reviewed results of inspection, cleaned up, and was knowledgeable,curtious, and very easy to de with.
Response from Comfort Pro LLC:
We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.
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William was all one could expect for - prompt, polite, knowledgeable. We have really liked ComfortPro as a company as well. Great service and super nice staff.
Response from Comfort Pro LLC:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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You make everything so easy from scheduling service to the actual visit. Logan was right on time within the 2 hour window and was very friendly and helpful. He listened to my reasons for the service and made sure I was happy with the work before he left.
Response from Comfort Pro LLC:
Thank you for the excellent review and allowing Comfort Pro to handle your HVAC service. We pride ourselves on taking great care of our customers.
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Super easy to work with, great communication and follow up.
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Carl was able to articulate what he thought the problem was and how he was going to try to fix it. I think he would have been a very good instructor. Is he your top gun?
Response from Comfort Pro LLC:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Response from Comfort Pro LLC:
Your feedback is greatly appreciated. Thanks for the positive review!
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As expected Bruce provided excellent service. Bruce always provides excellent professional service.
Response from Comfort Pro LLC:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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Response from Comfort Pro LLC:
Thanks for sharing your rating with us and the community.
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Friendly, professional, competent.
Response from Comfort Pro LLC:
Thank you for the great review. Our knowledgeable HVAC experts at Comfort Pro are happy to help with your AC and heating needs.
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Yesterday, I wrapped the installation of an American Standard Gold 17 HVAC system in a residential property. The installation process included setting up the internal air handler, securely placing the external compressor on a precast concrete pad, and connecting the two units with weather-resistant, insulated ductwork. I installed an advanced Wi-Fi-enabled thermostat and charged the system with environmentally friendly R-410A refrigerant to ensure efficient temperature control and reliability.
I installed a Honeywell UV Air Treatment System in a residential HVAC unit. This process involved securing the UV light assembly inside the ductwork near the air handler to maximize exposure. The system was wired directly into the HVAC’s power supply for seamless integration. I ensured proper placement for optimal airflow exposure, effectively enhancing air quality by reducing bacteria, viruses, and mold spores throughout the home.
I tackled maintenance and a critical repair on a Goodman GSX16 HVAC unit. The process included cleaning the condenser coils with a specialized foam cleaner and checking the ductwork for leaks. I found a faulty contactor and replaced it with an OEM part to restore full functionality. Additionally, I installed a new HEPA air filter and verified the system's refrigerant levels, ensuring efficient operation and extended life of the unit.
This morning, I serviced a Rheem Classic Series HVAC unit. The maintenance involved calibrating the thermostat, cleaning the evaporator coil with a non-acidic cleaner, and replacing the old fiberglass filters with new pleated ones to improve filtration efficiency. I also tested airflow levels and system pressure to ensure optimal performance and energy efficiency. All parts and operations were checked to confirm reliability for the upcoming season.
Yesterday, I installed a UV air purifier in a home in Cary, NC, to enhance indoor air quality. The system, a Honeywell UV100A1059, was integrated directly into the existing HVAC ductwork. This installation ensures the continuous neutralization of airborne pathogens and allergens, promoting a healthier living environment. Regular maintenance of the unit is recommended to maintain its effectiveness. The homeowner opted to sign up for that as well.
Earlier today, I serviced a malfunctioning Carrier 16 SEER heat pump system at a local residence. The outdoor condenser unit was not engaging, and the indoor air handler was not circulating air. After diagnosing the issue, I discovered a failed contactor in the condenser. I replaced the contactor with a genuine Carrier component. I also cleaned the condenser coils and replaced the air filter. The system is now operating reliably and providing efficient heating and cooling for the homeowners.
Earlier today, I responded to a service call for a malfunctioning central air conditioning system. Upon inspection, I found that the Rheem 3-ton condenser unit had a faulty contactor, preventing the compressor from engaging. I first tested the contactor and confirmed it was not providing proper electrical continuity. I then carefully replaced the contactor with a new Rheem-approved component. After reassembling the unit and performing a system check, the AC is now operating at full cooling capacity and the homeowners are comfortable again.
This morning, I installed a whole-home dehumidifier system at a residence in Cary, North Carolina. The homeowner was experiencing issues with excessive humidity, causing mold and mildew growth. I carefully mounted the Aprilaire Model 1850 dehumidifier in the home's HVAC system, connecting the ducting, drainage, and electrical components. I also programmed the unit to maintain the optimal humidity level of 50%. The dehumidifier is now successfully removing excess moisture, improving indoor air quality and comfort for the homeowners.
I serviced the central air conditioning system at a local Cary residence this morning. The condenser unit had accumulated significant dust and debris, causing reduced airflow and efficiency. I thoroughly cleaned the condenser coils using a commercial coil cleaner and a soft-bristle brush. I also replaced the air filter inside the home. The system is now operating at peak performance, providing the homeowners with improved cooling comfort.
I'm in Cary, NC, and just repaired a Mitsubishi Electric Split-Type Air Conditioner that was experiencing reduced cooling efficiency. The issue was traced to a blocked air filter and low refrigerant levels. After replacing the filter and recharging the system with the appropriate amount of refrigerant, I conducted a thorough system check to ensure all components were functioning correctly. This repair has restored the unit's ability to cool effectively, providing relief from the North Carolina heat.
This afternoon, I installed a Honeywell F300 UV air purifier into a home's HVAC system. I integrated the unit directly into the ductwork, ensuring optimal airflow and sterilization. The UV-C light works to kill airborne microbes and neutralize VOCs, improving indoor air quality for the homeowners. The system is now running efficiently and providing whole-home air purification.
Conducted thorough AC maintenance on a Trane system in Cary, NC. Inspected Trane XR17 unit's components, including coils, filters, and electrical connections. Cleaned condenser coils and replaced air filters to ensure optimal performance. Checked refrigerant levels and calibrated thermostat settings for efficiency. Completed preventive measures to extend system longevity and enhance cooling capacity for the homeowner.
Received an indoor air quality service call in Cary, NC, where the homeowner requested a whole-home dehumidifier to combat severe humidity problems. Installed the unit to alleviate moisture-related issues, such as mold and mildew growth. After completion, provided comprehensive instructions on operating the dehumidifier. The customer expressed satisfaction with the solution, anticipating improved air quality and comfort for the upcoming summer months.
Just wrapped up a ductless mini split installation for a client's woodshop in Cary, NC. Installed the system to ensure optimal comfort during summer work sessions. Demonstrated proper operation to the customer. Also, provided an estimate for a second installation in their sunroom. Job done, client satisfied, and ready for the heat with enhanced comfort and efficiency.
Completed an air duct cleaning and sealing service in Cary, NC. We thoroughly cleaned ducts and sealed any leaks to boost indoor air quality. Using specialized equipment, we removed dust, debris, and contaminants, ensuring efficient airflow. This process enhances HVAC performance, providing residents in Cary, NC with a healthier, more efficient home environment.