Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Have been very pleased with all of the people I've interacted with at Comfort Pro. Communication with them has been great. Service Techs that have come out are knowledgeable, professional, polite, and respectful! Maintenance pricing is reasonable as well.
Response from Comfort Pro LLC:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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I know Hudson from a previous visit. He brought the same professionalism and care to the second appointment. He was careful not to bring any mud or water inside from the rain and very helpful when explaining my AC unit's condition and general AC-related concepts to me.
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Response from Comfort Pro LLC:
Thanks for sharing your review with us and the community.
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Just moved in… needed a top to bottom evaluation of my hvac unit… also didn’t like the thermostat…service tech did a thorough autopsy, revised the observations, and installed a new thermostat… all at a reasonable price..!!!
Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Technician very personable and professional
Response from Comfort Pro LLC:
We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.
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On time, reviewed results of inspection, cleaned up, and was knowledgeable,curtious, and very easy to de with.
Response from Comfort Pro LLC:
We appreciate your kind review! We are very pleased that we were able to help you find the right service to help compliment your home.
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William was all one could expect for - prompt, polite, knowledgeable. We have really liked ComfortPro as a company as well. Great service and super nice staff.
Response from Comfort Pro LLC:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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You make everything so easy from scheduling service to the actual visit. Logan was right on time within the 2 hour window and was very friendly and helpful. He listened to my reasons for the service and made sure I was happy with the work before he left.
Response from Comfort Pro LLC:
Thank you for the excellent review and allowing Comfort Pro to handle your HVAC service. We pride ourselves on taking great care of our customers.
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Super easy to work with, great communication and follow up.
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Carl was able to articulate what he thought the problem was and how he was going to try to fix it. I think he would have been a very good instructor. Is he your top gun?
Response from Comfort Pro LLC:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Response from Comfort Pro LLC:
Your feedback is greatly appreciated. Thanks for the positive review!
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As expected Bruce provided excellent service. Bruce always provides excellent professional service.
Response from Comfort Pro LLC:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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Response from Comfort Pro LLC:
Thanks for sharing your rating with us and the community.
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Friendly, professional, competent.
Response from Comfort Pro LLC:
Thank you for the great review. Our knowledgeable HVAC experts at Comfort Pro are happy to help with your AC and heating needs.
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Wrapping up a maintenance on a Trane XL20i heat pump system. I cleaned the outdoor coil using Nu-Calgon Evap Pow'r-C, checked refrigerant charge, and calibrated the Trane ComfortLink II thermostat. I replaced the air filter with a MERV 11 pleated filter and cleaned the condensate drain line using a CO2 blaster. System efficiency was restored to peak levels.
Out in Cary this morning working for a longtime client. I installed an American Standard Gold 17 2-stage heat pump (4A7V7060A1000A) with a matching air handler (TAM9A0C60V51DA). I mounted the outdoor unit on a composite pad and connected the lineset using brazing alloy and nitrogen purge. I wired the system, including the new AccuLink Platinum 1050 thermostat, and charged it with R-410A to manufacturer specifications.
I repaired a Carrier Infinity 24ANB1 heat pump experiencing frequent short cycling. Diagnosis revealed a faulty thermistor on the outdoor coil. I replaced the thermistor and verified proper resistance values. I also cleaned the condenser coil and checked refrigerant charge. After repair, I monitored the system through several cycles to ensure proper operation.
In Cary, NC this morning. I installed an American Standard Platinum 95 gas furnace (AUD2C100A9V5VB) in a residential application. I connected the PVC flue and intake pipes, ensuring proper slope and support. I wired the furnace to the electrical supply and thermostat, and connected the gas line using appropriate fittings. After installation, I performed a combustion analysis and adjusted for optimal efficiency.
I addressed poor indoor air quality in an office building by installing a Global Plasma Solutions GPS-iMOD modular ionization system. I mounted the ionization bars in the air handling units and connected them to the GPS-iDETECT auto-cleaning system. After installation, I used an ion meter to verify ion output and distribution throughout the ductwork.
Performed an AC replacement in Cary today. I installed a new American Standard Gold 17 air conditioner. Removed the old unit and replaced it with the new system, including an American Standard S9V2 furnace. Connected the refrigerant lines and set up the condensate drain. Charged the system with R-410A refrigerant and tested for proper operation. The homeowner now enjoys a reliable and energy-efficient cooling system.
Today, I installed a new AC system in a residential home. The existing unit was outdated and inefficient, so I replaced it with an American Standard Silver Series 3-ton air conditioner. After disconnecting the old system, I installed the new outdoor unit, connected the refrigerant lines, and wired the electrical components. Once charged with R-410A refrigerant, I tested the system to ensure optimal cooling performance.
Today, I installed a new, customer purchased HVAC system for cooling in a residential property. The old system was beyond repair, so I replaced it with a Trane XR15 4-ton unit. I installed the outdoor condenser, indoor evaporator coil, and connected the ductwork. After ensuring all electrical connections were secure, I charged the system with R-410A refrigerant and conducted a thorough test to confirm efficient cooling performance.
I responded to a service call for an HVAC system that wasn’t cooling properly. After inspecting the system, I found a refrigerant leak in the evaporator coil. I evacuated the remaining refrigerant, repaired the leak using a sealant, and recharged the system with the correct amount of R-410A. After completing the repair, I tested the system to ensure it was cooling efficiently and maintaining proper temperatures.
I completed an AC repair for a unit that was not cooling effectively. Upon inspection, I found a faulty capacitor in the outdoor condenser unit. Using a multimeter, I confirmed the failure and replaced the old capacitor with a new Titan HD 45/5 MFD capacitor. After installation, I tested the system, and the AC resumed normal cooling operation, providing efficient airflow throughout the home.
Air conditioning repair at a residential home. The unit had stopped cooling the home effectively, due to a clogged evaporator coil. The coil was cleaned and a worn-out air filter was replaced, restoring the system's efficiency. After the repair, the air conditioner resumed providing consistent, cool air.
We resolved an uneven cooling issue in a home by balancing the HVAC system. We inspected the ductwork and found airflow restrictions due to dirty ducts and improperly adjusted dampers. After cleaning the ducts, we adjusted the dampers to ensure even air distribution throughout the home. The HVAC unit, a Lennox XC21, was then tested to confirm consistent cooling in all areas. Proper system balancing is crucial for optimal comfort and efficiency.
We addressed a broken thermostat issue by replacing the faulty unit with a new Honeywell T6 Pro model. The old thermostat was malfunctioning, causing irregular temperature control. After installation, we calibrated the new thermostat and tested the system to ensure accurate temperature regulation and proper operation. Trust our team for reliable thermostat replacements and efficient HVAC system performance.
Installed RGF REME HALO-LED in-duct air purification system on Rheem RHLL-HM3617JA air handler. Mounted unit in supply plenum using provided bracket and self-tapping screws. Wired to 24V transformer with 18/2 thermostat cable. Sealed connections with UV-resistant silicone. Configured for optimal UV-C light output and ionization. Tested operation with UVA/UVC light meter. System now actively reduces airborne contaminants, enhancing overall indoor air quality throughout the home.
Investigated temperature control issue in Trane XR16 heat pump system. Performed load calculation using Manual J software, revealing undersized unit for space. Checked refrigerant charge with Fieldpiece SMAN460 digital manifold, finding slight undercharge. Added R-410A to manufacturer specifications. Cleaned condenser and evaporator coils with Nu-Calgon 4291-08 Evap Foam. Replaced clogged air filter with MERV 11 pleated filter. Calibrated Honeywell T10 Pro smart thermostat. Inspected ductwork using FLIR E6-XT thermal camera, identifying significant leakage. Sealed accessible ducts with Hardcast 321 premium tape. System now maintains temperature more effectively, though full resolution may require unit upgrade.