Response from Comfort Pro LLC:
We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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I have been very impressed with my two experiences with Comfort Pro! Hudson provided excellent customer service and provided a detailed report of the service he performed. He was kind, knowledgeable and very professional. I’ve had two services with Comfort Pro (1st time was Will who was awesome too) and have been extremely impressed! Thanks guys!
Response from Comfort Pro LLC:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Always excellent service & professionalism.
Response from Comfort Pro LLC:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from Comfort Pro LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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William is awesome he is the only person to come to our house and actually read and follow the do not knock sign 😀
Response from Comfort Pro LLC:
Thanks for sharing your review with us and the community.
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Response from Comfort Pro LLC:
Thank you so much for taking the time to leave us a 5-star review!
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Response from Comfort Pro LLC:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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William is awesome. He checked our system and explained the results.
Response from Comfort Pro LLC:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Very nice and friendly
Response from Comfort Pro LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Always a great experience
Response from Comfort Pro LLC:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
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Response from Comfort Pro LLC:
We're delighted to hear that you had a positive experience with us. Thanks for the kind words.
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The Dispatch, Sales, Customer Service and Technician Were The Best!
Response from Comfort Pro LLC:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Carl was the service tech that performed our check-up today. He did a thorough job and is very friendly and helpful. Highly recommend Comfort Pro
Response from Comfort Pro LLC:
Thank you for allowing Comfort Pro to handle your HVAC maintenance and inspect your air conditioner. We are happy we could get you ready for summer.
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Response from Comfort Pro LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Nice guy - excellent service
Response from Comfort Pro LLC:
We're delighted to hear that you had a positive experience with us. Thanks for the kind words.
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A customer reported water leaking from their HVAC unit. Upon inspection, we found a clogged condensate drain line and a damaged drain pan. We cleared the blockage using a wet/dry vacuum and replaced the drain pan with a new one to ensure proper drainage. The unit, a Trane XR14, was then tested to confirm the leak was resolved. Regular maintenance can prevent such issues and ensure efficient operation of your HVAC system.
We addressed an issue with an AC unit that was cycling on and off too frequently. After a thorough inspection, we identified a faulty thermostat and low refrigerant levels as the main causes. We replaced the thermostat with a new Honeywell T6 Pro model and recharged the system with R-410A refrigerant. Additionally, we checked and cleaned the evaporator coils to ensure optimal airflow. These steps restored proper function and efficiency, preventing the AC from short cycling. Trust our team for expert AC repairs and maintenance.
We recently completed a repair on a Lennox XC21 air conditioning unit that was not cooling effectively. Our inspection revealed a faulty contactor and low refrigerant levels. We replaced the defective contactor with a Lennox 10C81 relay contactor and recharged the system with R-410A refrigerant. Additionally, we cleaned the evaporator coils to ensure optimal airflow and efficiency. This repair restored the unit’s cooling performance and reliability. For expert AC repairs and maintenance, trust our experienced team.
Responded to emergency call for inoperative 3-ton Trane heat pump. Diagnostic tests revealed failed compressor due to seized scroll mechanism. Recovered remaining R-410A refrigerant and removed defective compressor. Installed new 36,000 BTU reciprocating compressor, replacing liquid line filter drier and Schrader valves. Pressure tested system to 400 PSI with nitrogen. Evacuated to 250 microns and recharged to factory specifications. Verified proper operation of reversing valve and defrost control board. Measured superheat and subcooling, confirming optimal charge. System restored to full cooling and heating capacity.
Conducted comprehensive annual AC maintenance on 5-ton Carrier split system. Inspected and cleaned condenser and evaporator coils using non-acidic foam cleaner. Checked refrigerant charge, confirming proper subcooling at 10°F. Tested capacitor microfarad ratings and replaced weak start capacitor. Cleaned and tightened electrical connections, verifying amp draw on compressor and fan motors. Lubricated bearings and adjusted belt tension on air handler. Flushed condensate line with nitrogen and installed algaecide tablet. Replaced 4-inch MERV 11 filter and calibrated digital thermostat. System efficiency improved by 15% post-service.
Installed American Standard AccuClean Whole-Home Air Cleaner, model AAFCC2A01 on existing HVAC system. Mounted unit in return air duct. Wired to dedicated 24V transformer for independent operation. Installed reusable collecting cells and prefilter. Configured system to maintain optimal airflow across filter media. Adjusted fan speed to compensate for increased static pressure (0.35" w.c.). Tested system performance using particulate meter, confirming 99.98% efficiency in capturing particles down to 0.1 microns. Demonstrated CleanEffects technology operation to homeowner.
Conducted AC repair on a Carrier Infinity 21 unit. Diagnosed a refrigerant leak in the evaporator coil and a malfunctioning capacitor. Repaired the leak, recharged the system with R-410A refrigerant, and replaced the faulty capacitor. Cleaned the condenser coils and checked the electrical connections. Tested the system for optimal superheat and subcooling values, ensuring efficient and reliable cooling performance for the homeowner.
Performed an AC tune-up in Fuquay Varina. Inspected and cleaned the condenser and evaporator coils, checked refrigerant levels, and tested the thermostat calibration. Lubricated moving parts and tightened electrical connections. Verified system pressures and temperatures for optimal efficiency. Ensured the AC unit operates smoothly, reducing the risk of breakdowns and improving energy efficiency.
Repaired an AC unit by addressing a refrigerant leak. Located the leak using a UV dye and leak detector. Repaired the damaged section of the refrigerant line and recharged the system with R-410A. Tested the system for further leaks and ensured proper refrigerant levels. Verified optimal cooling performance and system efficiency after the repair.
I responded to a no-cooling call and discovered a failed compressor on a 3-ton air-cooled condensing unit. I recovered the remaining R-410A refrigerant per EPA protocols, replaced the compressor, expansion device, filter drier, and gaskets, evacuated the system to 500 microns, charged with 7 pounds of virgin R-410A, checked subcooling and superheat, adjusted the charge, cleaned the condenser coils, cycled the system through heating and cooling modes, and the unit is now operating within manufacturer's specifications with proper refrigerant charge, airflow, and temperatures.
I repaired a Trane XR15 heat pump that was not cooling properly due to a faulty reversing valve. Diagnosed the issue and confirmed the valve was stuck. Replaced the malfunctioning reversing valve with an OEM part. Evacuated and recharged the refrigerant system, ensuring proper levels. Tested the heat pump for efficient cooling operation. The Trane XR15 is now back to optimal performance, providing reliable cooling.
I fixed an HVAC problem in Fuquay Varina this morning by changing the unclean air filter and fixing the broken blower motor. To make sure everything worked well together, I utilized a customized HVAC motor. With this repair, the system's overall temperature management and airflow were restored, improving the unit's performance and guaranteeing a pleasant interior atmosphere. Periodic inspections and upkeep are essential for the longevity of the system. A quote for installing a whole-house air purification system was also provided.
Today, I repaired a Lennox XC21 air conditioner with a faulty capacitor. Diagnosed the issue as a failed run capacitor, causing the compressor to malfunction. Replaced the defective capacitor with a new 45+5 MFD dual run capacitor. Verified the integrity of electrical connections and tested the system for optimal cooling performance. The Lennox XC21 is now running efficiently, ensuring reliable cooling for the client's home.
I repaired an Aprilaire Model 5000 whole-home air purifier today. I replaced the dirty MERV 16 filter cartridge with a new genuine Aprilaire 201 filter. Using a soft brush, I cleaned the ionizer wires and collector plates. Finally, I reset the service reminder light and verified proper airflow.
In Fuquay this morning finishing up sealing air ducts in a customer's home. The ducting was flexible fiberglass. I inspected for leaks and used mastic sealant to cover gaps and joints. Additionally, I applied foil tape to reinforce the connections. I also replaced damaged sections with new R6 insulated flexible ducting. The entire system was then tested, showing improved airflow and no leaks, ensuring optimal HVAC performance.