The rep was great and very knowledgeable on his products and how things work. Thank you for your help during a rough couple of days with no air. Thank you kindly.
My service guy Dan came out quickly, diagnosed the problem quickly and also fixed the problem quickly without having to go pickup parts. I called to have service done while I was at work, the tech made it to my house an hour after I got home which was extremely quick. The entire process from first call until completed service took 3-4 hours which was a great turn around time. The only part of the service that I was unhappy with was the cost of the part being replaced, (The Capacitor). I was charged $135 for the tech to come out and replace the capacitor which is understandable but the cost of the part was $248.... which I am finding online for $40. A 500% markup on a product is a bit ridiculous. I don’t appreciate being ripped off on a cheap part. Not sure if that’s how much the company is normally charging for a part like that or if the technician gets paid partly on parts profit and upcharged me to make more money.
Service technician responded within the hour of notifying the company of a need on July 3 in the afternoon. Technician was professional and polite. While the tech worked, he even listened to my father telling stories before dad was retired. Made my dad happy to have someone new to talk of his past. Overall experience was outstanding.
Completed furnace maintenance on carrier.
Complete duct cleaning and sanitizing. Recommend using a 14x25x1 filter.
Diagnosed carrier ac system. Completed fall maintenance on carrier system.
Complete furnace maintenance. Recommend adding a wet switch to protect furnace in attic.
Complete furnace maintenance. No recommendations at this time.
Complete furnace maintenance. Replaced blower motor run capacitor.
Complete ac maintenance. Replaced run capacitor and added 2lbs of R410a.
Completed ac maintenance for our comfort club member!
Installed a 40 gallon water heater.
Serviced a 16yr old state hwh
Completed ac maintenance
Completed spring maintenance on a American standard ac system.
Completed ac diagnostic replaced bad dual cap and added easy seal and 1 pound of R22 refrigerant to system
Completed ac diagnostic replaced bad dual cap