I can't express my gratitude enough that these guys really care about making people comfortable when the air conditioning goes haywire and mine went up twice when it was close to 90 degrees. I have a sickly husband upstairs and didn't even think to tell them because they knew what was wrong, picked up the part and came back to install it. I am so grateful to this company. Michelle, in the office, is so sweet and keeps you informed through the whole ordeal and believe me it is an ordeal when your air goes off and you are suffering in the heat! I really would recommend this company for all your air and heating needs!!