Courteous, thorough, and effective. He corrected the problem quickly but ran multiple checks to ensure that his fix worked.
On behalf of my husband I was the one home. So I will say Jimmy was super nice. He explained everything. Cleaned my filthy unit with no complaints. I am a satisfied customer,Thank you Cool Air Solutions for hiring such great people. Debi Williams
My full system replacement went very well. All of the technicians were professional and answered all of my questions.
Jamie went out of his way to thoroughly check my system and to ensure that I understood his findings and recommendations.
I recommend other people for your service
Told me everything I needed to know
The service was great. We learned a lot about our cooling system from Luis Mendez. He was extremely professional and informative.
Performed Ac maintenance on 9 year old Lennox system. Cycled system for cooling. Checked indoor unit electrical and system components. Temperature split is within range and system is producing proper temperature. Replaced 1 inch filter. This is a single stage unit with 2 zones, which is not ideal. Checked outdoor unit electrical and system components. Amp draws for compressor and condenser fan motor are within range. Primary motor control is in good condition. Secondary motor control is within range. Cycled system, system is operational upon departure.
Repaired disconnected supply duct coming off of supply Plenum inside of attic. This may have been disconnected when the cable guy was up in the attic and stepped on it or the tension overtime from it being too short pulled it off. Client had mention that energy bill Was a lot higher than usual and this can definitely be the reason why due to all the air leakage occurring in the attic the ductwork is very old and is falling apart and is not sealed in multiple areas. Will be scheduling for a comfort adviser to return to go over ducting options to increase the efficiency and Airflow The System.
Arrived on site to perform diagnostic on 10 year old unit. Met with Michael. On arrival, Michael let me know that he was the tenant, verified that we had homeowner permission to be on site to which he said he had homeowner permission. Depending on repairs Michael will be taking care of payment and then taking care of it with homeowner. Thermostat is black and cooling is not working. Checked for power at thermostat and there is no power coming to thermostat. Went into attic and found furnace had a blown fuse. Replaced fuse and immediately blew again. Checked wiring and found the wire going to the condenser to be shorted out. Wire to condenser Needs to be rewired. With Michaels approval went ahead and re wired low voltage command from condenser and furnace. Upstairs Thermostat now has power and unit is cooling. Michael did let me know that unit has a leak at the evap coil that has been diagnosed by another company. They fill the refrigerant once a year. I checked pressures and they are
Performed furnace maintenance on a Lennox Furnace in Lake Elsinore. Systems temperature split is 38 degrees. Combustion blower is amping under max spec. Flame sensor was cleaned and Reinstalled. Unit is equipped with a germicidal light which is still glowing strong at this time. Merv 16 filter is dirty for only being 4 months old. Ignitor is reading high but still in range at this time. Blower wheel is spinning freely. Performed A/C maintenance on a Lennox XC25. Condenser coils were heavily caked with dirt. System was chemically washed and rinsed. Cooling temperature split is right at 20 degrees. Systems control and defrost board are clear of any visual burn marks. Compressor is amping within range. Fan motor is amping under the max for this unit.
Tech arrived on site and started ac tune up. Checked attic and ducting. Ducts are standard r4 ducts. Furnace is clean. Motor amps are good. Static and airflow are good. Went to condenser and cleaned coils. Checked start components and amperages. They are good at this time. Charge is good. Installed float switch inside of primary line. Unit is operational upon departure.
Arrived on site to perform combo maintenance on 2004 system. Cycled system for heat. Checked indoor unit electrical and system components. Temperature rise across heat exchanger is slightly above the range. System is slacking on return air flow which is what could be causing the higher temperature. Cleaned blower assembly as well as heating compartment. Blower wheel is slightly dirty. Pulled evap coil cover to examine heat exchanger and check coil. Safety inspected heat exchanger. Heat exchanger passes safety inspection for today, but system is older and is getting slightly hotter than it should. Evap coil is very dirty, and is not only causing an air flow restriction but also poor air quality inside the home. Replaced 1 inch filter. Cycled system for cooling. Checked outdoor unit electrical and system components. Primary and secondary motor control have been recently replaced and are still within range and in good condition. Amp draws for compressor are very close to going over allow
Performed AC diagnostic on 2012 XC 21 Lennox condenser. Upon my diagnostic client stated the outdoor unit was not turning on and hot air was blowing out of supply vents. Upon further investigation found that the fuse had a hole blown through the bottom on it. Proceeded to also find that the duel secondary motor control was reading at 39 ÂµF which is way below the specified reading of 45. High voltage relay also showed signs of pending on contact points which can lead to failure on start up if this increases and gets worse. Power disconnect was also not equipped with search protection in the case of a power outage thunderstorm etc. this may also cause the fuse to become blown. Upon inspecting the indoor unit I found the 5 inch thick Merv 16 filter was Has been in place since 2016. Filter was beyond restricted and clogged with dirt. This is choking the system off and reducing the efficiency heavily. Outdoor condenser coilâ€™s are also covered in dog hair which is cutting systems Airflow
Replace existing system with listed equipment. Seal return platform and sheet metal top. Add balancing dampeners for balance. Seal all supply cans and install high flow registers.
Technician arrived on site and started performing one AC tune up. Cleaned condenser coilâ€˜s with chemical and hose them down until no chemicals are present. Opened up electrical compartment and started to clean out cabinet. Found the capacitor to be reading week. Found compressor starting amps to be high. Fan motor is looking okay. No major oil leakage. Amps are within range but high. Charge is okay. Temp split is 17.9/20 Unit is old, and compressor is starting up rough. Recommend hard start kit to lower amperage. Would also recommend budgeting for replacement of system soon. Replaced cap. 1 year parts labor on that part.
Arrived on site to perform combo tune up on a 2019 Lennox unit. Condenser located in pack phased and Durand evaporator coil located in attic. Client stated no issues just wanted service and checked up on filter. Washed condenser inside and out. Unit really dirty cause of area and dogs. Primary and secondary controls are good. Amps draws on units are both good on compressor and fan motor. System pressure are good and cooling home good. No protection on unit. Cycled system. Inspected furnace and found filter extremely dirty due to area in home. Blower assembly is good. Motor is good and amp draws are in range. Evaporator coil was good at This time. drain lines are good. temperature rise and split were both good and in range. Recommend adding a phenomenal air to unit to improve air quality in home and in system as wide dose have allergies as she is home most of the time. No protection on unit recommend adding surge protectors to unit to protect from electrical surges and power outages th
Performed diagnostic on Attic fan. Client stated they just a couple days when it was warmer attic fan had turned on with a loud clanking noise and was concerned that something may have been wrong with it. Found attic Was working properly and tested. Motor ran smoothly and no noise. The loud noise could have been due to its sitting for a while and randomly coming on recently. Ultimately nothing seemed out of the ordinary or deficient. Also need to reschedule maintenance for air-conditioning do to it raining at the moment. Upon departure System is operational
Performed diagnostic on 3 year old Lennox heat pump system. System is not heating. They had another company come out twice to fix it and it worked for a bit but is down again. Cycled system for heat. Indoor kicks on and starts heating. Outdoor unit is not responding or kicking on. Checked for power, system has proper high voltage and low voltage command, contactor is not engaging. System is on low pressure lockout, system is low on refrigerant. Amber stated that she believes previous company did add refrigerant. Tried calling owner for options but could not get a hold of him. Left message, Amber can not make any decision. Will need to wait till owner calls in. No other work performed. Spoke to Larry the owner over the phone. He will be holding off on any repairs form now. He is fully aware of the full findings of the system. He advised that the office stated they will be billing him for the diagnostic. System is not operational upon departure.
Tech arrived on site. Started doing ac tune up. Fired up condenser and checked motor amperages. LRA was a little high. Cap was out of range. All other amperages are within range. Charge is good. Cleaned coils with chemicals and cleaned out the electrical compartment.
Post job. Picked up check for 3210
Tested both heating and cooling systems. Measured voltages, amp draws and temperatures. Inspected all electrical components. Cleaned flame sensor and tested ignitor. Tested all capacitors and inspected the fan motor. Cleaned burner assembly and cabinet. Washed outdoor condenser coil and verified refrigerant charge.