Dylan has made multiple trips to our home over the past week. He has shown great knowledge, excellent attitude and an overwhelming since of professionalism that you see so rarely, especially in someone of Dylan’s age. I truly appreciate his time and effort to get the job done right. He has earned my respect and gratitude and I hope to do business with Dylan and Cool Air Solutions again.
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Alex and Josh were so professional and nice they worked really hard and got thru some hurdles in a timely manner Excellent job guys well done 🙏👏
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WOW! Just had a problem with my four year old Lenox A/C. Thankfully I called Cool Air Solutions. Great service all around. A prompt same day appointment was scheduled. The CSR was nice and very professional. Dylan arrived at my home soon after making the appointment and quickly diagnosed the problem. The required part was on his company truck and installed within 30 minutes. Dylan was polite, knowledgeable and quickly got the unit up and running.
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I had a great experience with Cool Air Solutions in Hemet. From the start, their communication was clear and professional—they kept me informed every step of the way. The team was friendly and knowledgeable, making the whole process smooth and stress-free. The installation was impressively fast and done with great attention to detail. Everything was up and running in no time, and they made sure the system was working perfectly before they left. Highly recommend Cool Air Solutions for anyone looking for reliable, efficient, and well-communicated air conditioner installation!
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Excellent customer service!! We received fast service, was provided all the information needed during consult, given price that was better than other competitors , and install that was way sooner than expected!! 10/10 recommend! Consultation with Adam and install with Josh. Both were very pleasant to work with. Josh and his partner Alex did a great job and were extremely professional and polite. So excited to have a new AC!
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Rafael installed our 5T Lennox AC and furnace. He did a fantastic job! He had an apprentice or assistant Sebastian and they arrived on time, Rafael briefed me on what he was going to do. He executed everything flawlessly! Here’s the thing the work was hard. It was hot in the crawl space and he was calm and engaging with me throughout. When he was completed he did not rush through the de-brief but remained on point. He’s a real pro! Thanks CAS! This has been a great experience.
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Dylan did an excellent job at assessing what the problem was. My AC is cold again. Probably a little bit overpriced but it was worth the expertise. Thank you for your help.
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Rafael was very professional and friendly. He did a great job installing our new system.
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Excellent customer service, professional, attention to detail, good communication skills. Your lucky to have him as a company representative
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My Technician Issac was very professional and knowledgeable
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Dylan is an excellent service technician. He is personable, honest and informative. He advised me of all my options and the cost-effectiveness of each. He arrived on time, investigated the problem and provided a reasonable solution. This was the second opinion for the repair of this unit. So far, the cost incurred was 1/5 of the other companies proposal. Since cooler installed this system, I would prefer to have them maintain it.
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Dylan arrived on time and was ready to go. After his checks, Dylan took the time to explain the process and point out any issues. He was courteous and carefully explained his process. He was careful to clean up his work area. I needed a part replacement and Dylan explained its function and the potential issues that may arise if not addressed. I was very satisfied with Dylan and his work.
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Performed a diagnostic on a 24 year old Bryant system.
Performed a diagnostic on a 5 year old Ac pro system. The ac water lines were clogged.
Performed a diagnostic on a 21 year old Carrier system.
