Overall Experience
Quality
Price
Convenience
Michael is very good at his craft and we will gladly bring our business back with cool air solution. He was both knowledgeable and informative with us regarding our units. Thank you Michael for your service.
Overall Experience
Quality
Price
Convenience
Mr. Cervantes was very professional and polite. I especially appreciate that he was knowledgeable and competent concerning the task at hand and explained why and what he was doing. Sincerely.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service and execution from the crew was superior. Extremely informative, valuable information and insight from crew lead Darren Faught. Clearly experience professional technician. However, I can identify sales "tactics" and tend to resist/avoid artificial deadlines for rebates or discount qualification. It mandates me to pause and consider alternative contractors for validation and comparison of received value.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jorge, as always, did a great job with repairing our multi-zone heating issue. He is timely, courteous, and very knowledgeable!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
System is not operational when calling for heating replacing system next week
Performed diagnostic. Homeowner stated that furnace is not kicking on. It was working fine till this morning. After seeing how homeowner was setting his thermostat, he was setting the temperature to be colder instead of warmer, so there was no call for heat. Showed him that the temperature had to go up and not down. System kicked right on afterward and started heating. Unit is very old. Ductwork is also old and In bad shape. Talked about unit efficiency. Homeowner slightly interested in replacing. Made him aware that There are currently a lot of rebates for system replacement. Ultimately homeowner is not ready to replace it or not interested in replacing unit. System is fully operational upon departure.
Performed Diagnostic on 2012 Trane system. Richard states that the system is no longer blowing out cold air. It stopped working last summer and hasn’t worked again since. I cycled system for cooling. Indoor unit kicked on normally. Outdoor unit is unresponsive. After diagnosis found a bad secondary motor control which is not allowing system to kick on. Primary motor control is also very pitted on contact point. Went over findings and recommendations with homeowner. With homeowner approval went ahead and replaced primary and secondary motor controls, and also added compressor saver kit to unit. Cycled system on, system now kicking on and cooling. Refrigerant levels are in range and system is producing an efficient temperature split. System is fully operational upon departure. Homeowner signed up on yearly ESA maintenance program. Waived today’s diagnostic fee.
Performed Fau maint on 2007 furnace. Cycled furnace for heat. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Indoor blower motor amps are slightly high, and there is a lot of oil loss present on the fan blades coming from the indoor motor. Recommend replacing indoor blower motor. Secondary motor control is in range. Tested and verified that heating components are working accordingly. Wiped down burner compartment. Wiped down exterior of unit. Homeowner fully understands the age of all of his equipment. Recommend replacing indoor blower motor to avoid any issues with heating or cooling. System is fully operational upon departure. Aftermarket Blower motor -$709.00 OEM Blower Motor- $1,009.00
Performance tune up for both heating systems
Inside of air handler cabinet Dust and debris has built up on scroll wheel and walls. This is due to the washable filter on the downstairs return washable filters only filter out about 10% of those particles. Downstairs system (TRANE) 1. Air scrubber plus ionizes entire house along with disinfecting all surfaces with hydrogen peroxide in airstream. Reduces all dust buildup 2. 5 inch thick Merv 11 cabinet To stop 90% of dust particles on high efficiency filter (6-12 month lifespan of filter) 3. Blower wheel cleaning by removing indoor blower’s and spraying down scroll wheel outside with Safe chemical cleaner.
Performed Fau maint on 2014 Lennox furnace. Cycled for heat. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Blower motor amps are within Range. Blower wheel is slightly coated in dust. Removed 1 inch filter that was In filter rack underneath furnace due to filter registers having filters in them as well. Performed ductwork inspection. All R6 ducting appears to be properly sealed up in the attic. Registers could use some silicone around them to completely seal them off. Tightened up register in master bedroom that was rattling. System would benefit highly from adding better indoor air quality and filtration due to homeowner says there is high levels of dust inside home, especially when the unit is running. Went over findings and recommendations. Cycled system, system is operational upon departure.
Quality control check. We need to return to install a screen on the linset cover
Client under assumption appointment was tomorrow. Let office know.
Installed nest thermostat in the front office
No invoice given. Customer showed up late and tech didn't have extension ladder.
Tune up and service for both condenser and fau