Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My experience with Luis Mendez was excellent. I found him to be very knowledgeable, capable, and customer friendly. I make it a practice to always think over all upcoming expenses. At this time will think other options over and this should not reflect on him in anyway. Thank you
Overall Experience
Quality
Price
Convenience
Great service, polite technician who explained everything well and was very thorough.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis did a excellent job. He was polite and courteous. He took pictures, explained what was going on, and answered questions. He did a good job!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site to perform spring tune up on 2 (2004). Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated no issues. She cycled in cooling mode on both units. Went and inspected both indoor and out door units. Checked all electrical components and connections. Checked evaporator coils. Temperature splits. Washed out both unit’s inside and out. Checked temp splits. The summary of finds are as followed. Down stairs Condenser 1. Condenser coils is corroded and Deteriorating. 2. Thermostat wires is exposing wires and could bea big risk of a shortage. 3. Primary control is burnt. 4. Secondary control is bad and out of range. 5. Fan motor is leaking oil from over working. 6. Compressor amp drawls while running is almost to max. 7. R-22 refrigerant Furnace 1. Filters was dirty. 2. Blower assembly is dirty creating stress on motor. 3. Blower motor is leaking oil. 4. Blower is having high start up amps. 5. Secondary control for blower motor is
Balance due would be 12676 paid upon completion. Includes removal and re install of compressor saver kit and cut old Freon lines from the old location and disconnect electrical below old original service disconnect in the back. Does not include finish work
Cooling Maintenance: (1) Condenser fan motor is operating within manufacturer specifications (12.87). (2) Compressor is operating within manufacturer specifications (.95). (3) The contactor is okay. (4) The battery cap is operating within manufacturer specifications at [(0%) + (-1%)]. (5) Refrigerant levels are good. Refrigerant type is R-22. (6) The outdoor coil was cleaned. (7) The internal service compartment was cleaned. (8) Outdoor coil has little to no damge to it. (9) Found no damaged wires. (10) Tightened the wire connections. Cooling Maintenance: (1) Condenser fan motor is operating within manufacturer specifications (13.96). (2) Compressor is operating within manufacturer specifications (.93). (3) The contactor is okay. (4) The battery cap is operating within manufacturer specifications at [(-3%) + (-2%)]. (5) Refrigerant levels are good. Refrigerant type is R-410a. (6) The outdoor coil was cleaned. (7) The internal service compartment was cleaned. (8) Outdoor coil has littl
Performed AC maintenance on 16 year old, two systems condensing units. Upon my manager came across a few points and concerns for each system and they were addressed and they are the following- Carrier 3 ton- 1. Found the condenser fan motor is leaking oil from the bearing, this can cause the motor to burn out or lock up. 2. Found that compressor was pulling high amps on start up And can be reduced for the compressor saver kit. 3. Contactor showing signs of pitting on contact point about 80% 4. low-voltage wiring is exposed on outdoor unit. Recommend running new thermostat wire 5. Secondary motor control weak on Fan side terminal due to fan over amping. 6. System contains R22 refrigerant Which was phased out January 1, 2020 Carrier 3.5 ton- 1. Condenser fan motor leaking oil from bearing as well and pulling higher amperage. 2. System is low on R22 refrigerant, a leak is Present because system was charged up once already. 3. Low-voltage wiring also exposed and stripped 4. Compressor p
Replacement of the condenser and coil only. Including a new lineset.
Arrived on site to diagnose a 2002 aireflow system that’s not cooling. Upon arrival spoke over to client and they stated unit would work and then randomly indoor unit blower would not operate but condenser and compressor would still be on and operating but no air flow. They Also stated out door condenser would created water as well but not sure from where and compressor would start making loud noises. They stated they have had there neighbor who is in HVAC filed as well has done repairs on both unit in past. Clients turned unit on and system did operate as they stated is would do it randomly. Went inspect indoor unit. Checked power and low voltage and is all good. Jumped blower and blower tune on. Jumped cooling mode and both cooling and blower motor turn on. Advised if I could do a full system evaluation to ensure there’s is no other issues in system. Inspected out door unit as well. The summary of findings are as followed. Furnace. 1. Faulty circuit board. Having intermittent
Condenser starting component is weak and in need of replacement.
Clients report that their system stopped working a day or so ago. Blowing non-cold air. Met with the homeowner's parents at the visit. Findings: (1) Turned on the AC system and found the indoor motor turn on. (2) The filter is extremely dirty. Very little amounts of air can come through the filter and this can lead to a decrease in performance, or even failure. (3) Found that the outdoor unit only had the outdoor fan on. (4) The compressor is inoperable. (5) The condenser fan motor is over amping during operation. (6) The battery cap, or capacitor, is out of range and not providing enough energy to the motors. (7) Ohmed out the compressor. The internal windings of the compressor are good. (8) Installed a new battery cap and tried the system. The compressor did not turn on and the motor is in locked rotor. (9) Next, installed an easy start kit (these help turn on compressors that get locked rotor). The compressor attempted to turn on but did not successfully start. (10) All courses
Upon arrival performed maintenance. Outdoor condenser was completely opened up and washed out. Primary and secondary controls in working order. Amperages throughout system very good. Indoor motor and wheel very good. Filter was washed out. Condenser fan motor in good condition. Refrigerant levels good. System was reset tested and fully functional upon departure.
Performed AC maintenance on 16-year-old to system condensing units. Upon my maintenance I came across a few points and concerns that were addressed. Upstairs- 1. Found condenser fan motor is leaking oil from bearing, This is caused amperage to be increased. 2. Compressor failing on lock rotor amps well under a load. This can lead to failure of the compressor in the future. 3. Started showing signs of pitting on contact point 4. Secondary motor control has become weak on fan side terminal due to the fan over amping. 5. Service disconnect did not contain any fuses or surge protection 6. System contains restriction Downstairs- 1. Condenser fan motor also leaking oil from bearing 2. Compressor also failing on start up due to lock rotors 3. High-voltage really showing signs of pitting 4. Fan side terminal on secondary motor control is also going out due to fan of amping.
Arrived to home. Customer said system has been blowing room temperature air. He cycled the system on and was, Showed me around and we noticed condensing unit wasn’t operating. Opened up the condensing unit primary motor control was engaged getting 24v from the thermostat, checked power coming in and was getting 8v. Not the 240 needed to power the system on, same at the disconnect. Checked breaker and was tripped. Customer said they got a power outage two weeks ago, have not cycled the system on since then. Says they get power outages regularly. Approved recommendation to install surge protection for both indoor and outdoor systems. And also for our membership plan. Received his 20% on repairs or upgrades. Hooked up gauges to check pressures and are within limit, checked compressor run amps and is within range. Cycled system off and on. System is operational upon departure.
Upon arrival found system to be in working operations. Cycl d system on and off. Checked refrigerant levels, tightened flare nuts. Added refrigerant to desired amount. Cycled system on and off. System is working accordingly and functional. Was low on refrigerant. Spoke to Freddy. If need to come back out possibly need install or David to come out and reflare copper fittings. System was reset tested and fully functional upon departure.
Customer will receive 10% off via Lowe’s/IME for being a Lowe’s employee bringing total amount down to $10500