Professional, expert knowledge, courteous and respectful.
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Mike here and have Mike here helpings out. Mike is fast and efficient!! Cool Air Solutions has all the good tech reps!
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Thanks Dylan! Very thorough, professional and explained everything. 5 stars!
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Dylan was very impressive, he was knowledgeable, professional and very helpful, Dylan, represents your company very well!
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Dylan showed up on time, even in the heavy rain. At the end he explained the results and the items requiring potential attention. We have had Dylan come out a few times and his attention to detail is much appreciated. Thank you Dylan!
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Alfonso was excellent. Friendly, honest and respectful. He explained all aspects of job, and showed parts being removed and replaced.
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Alfonso Gonzalez did a fabulous job diagnosing the problem I was initially trying to fix, a broken toilet, but then went not one, but 10 steps further asking me if I had concerns about anything else while he was there. After talking through some of the issues, I have been dealing with by purchasing an older home, he took a look at several additional concerns I brought up. Ultimately he diagnosed an issue with my water valve and was able to replace it the same day. Although this is not an inexpensive repair, it likely saved me money from having the issue become much larger down the road. He was so friendly and was also quick to make a friend with my Great Dane! I have not met anyone from cool air solutions who has not been fabulous including Alfonso!
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Always above and beyond when it comes to HVAC system maintenance
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Dylan was amazing! The best customer service- kept us informed the entire time and was great!
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Dylan was very friendly and knowledgeable about the AC systems.
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Alfonso was informative, polite, and provided fast but reliable service. Great work Alfonso!
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Completed service maintenance on a 3 year old heat pump
Completed a service maintenance on a 12 year old Lennox furnace
Completed service maintenance on 13 year old trane furnace