Dylan was very impressive, he was knowledgeable, professional and very helpful, Dylan, represents your company very well!
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Dylan showed up on time, even in the heavy rain. At the end he explained the results and the items requiring potential attention. We have had Dylan come out a few times and his attention to detail is much appreciated. Thank you Dylan!
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Alfonso was excellent. Friendly, honest and respectful. He explained all aspects of job, and showed parts being removed and replaced.
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Alfonso Gonzalez did a fabulous job diagnosing the problem I was initially trying to fix, a broken toilet, but then went not one, but 10 steps further asking me if I had concerns about anything else while he was there. After talking through some of the issues, I have been dealing with by purchasing an older home, he took a look at several additional concerns I brought up. Ultimately he diagnosed an issue with my water valve and was able to replace it the same day. Although this is not an inexpensive repair, it likely saved me money from having the issue become much larger down the road. He was so friendly and was also quick to make a friend with my Great Dane! I have not met anyone from cool air solutions who has not been fabulous including Alfonso!
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Always above and beyond when it comes to HVAC system maintenance
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Dylan was amazing! The best customer service- kept us informed the entire time and was great!
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Dylan was very friendly and knowledgeable about the AC systems.
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Alfonso was informative, polite, and provided fast but reliable service. Great work Alfonso!
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He was outstanding. Really friendly and explained everything thoroughly.
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Alfonso was communicative, prompt, and educated me on the potential issues with our tankless water heater and water supply. Give that man a raise!
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Alfonzo provided great service and was very friendly. He was well spoken and a subject matter expert in water heaters and water quality. Appreciate his service today.
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