Tyler was professional, knowledgeable, explained our options and made sure all our questions were answered. Availability on a Sunday a plus!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional. Gave me confidence about doing business with your company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Could not gain access through attic access due to old roof being left in attic. Need to return with heavy duty equipment to cut through old roof. Charging $49 extra to cut open hole.
Upon arrival performed lowes heating tune up x2.
Upon arrival performed fau maintenance. System does not have one spec of dirt on it. Blower motor amperages are really good. Inducer amperages good. Flame sensor good. Blower wheel clean. Filter good. Circuit board and electrical connections good. System was reset tested and fully functional upon departure.
Upon arrival performed condensate drain box. And brand new venting proper venting
Performed assessment on unit. Homeowners just got system replaced but are concerned with how loud the unit is. Unit is an Upflow in the garage with a hallway return. Noise that homeowners are concerned with is the noise from the unit in the hallway, and also a noise in the wall upstairs. Noise in the wall upstairs is coming from the vent pipe being caused by the inducer motor. Not much that can be done about this noise. Downstairs hallway noise is being caused by draft of air being pulled by the motor. Unfortunately because the return is so close to the unit, there is also nothing that can be done to really eliminate the noise entirely. Ductwork, supply registers and return register can and should be replaced, but would ultimately help more with efficiency and slightly with the noise level. No estimates, only ballpark prices given. Homeowner is going to call company that installed it to try and get better pricing as part of the install. System is operational upon departure.
Upon arrival performed diagnostic. Found glow fly igniter to be out. Customer wants oem. Need to order part. System is not operational upon departure.
Pressure switch hose was open. System now functional
Explained issues with clients current unit. He understands and wants to get other opinions on how to fix the current unit he has. Recommended to just replace and start fresh but he just moved in so doesn’t want to explore that.
Doing a single system ac and heating maintenance out here in Temecula.
Upon arrival performed maintenance. Collectors box is cracked & needs to be replaced. Venting is completely wrong needs pvc ran. Have power shut off due to leaking water and could cause damage to system. Coming back out to replace parts. Collected 216, 1945 due upon completion.
Going out to install misc. Rossi Dampers covered under contract.
Performance check and maintenance on both heating systems. Checked all electrical controls and measured motor amp draws. Measured system temperature rise and monitored ignition sequence. Cleaned flame sensors. Checked airflow.
Andrew coming out to check system, did not touch system have to bring system up to code. Andrew coming out to give options.
