Technician was clear about what was wrong and very personable- I appreciate his professionalism!
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Good job. Very attentive. Asked for some additional future services and they accommodated. Setup another appointment next week. Just a bit unsatisfied that the putty they keep fixing was not fixed.
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Tech did an awesome job! Very knowledgeable and professional! Thank you!
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Prompt, Professional, Courteous, Knowledgeable, and efficient service representative!
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Great HVAC service from Kendall today. Kendall covered down on everything happening with our system. Thank you for caring!!! Sorry, I don’t do social media for providing input or a response.
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Evan is very friendly and knowledgeable. He answered all my questions with professionalism and was very courteous. He’s an asset to the company.
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Tiny was on time. Pleasant friendly. Found problem communicated well with us.
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Easy to schedule, communicative and on time, and Tony was a friendly and respectful technician! We will definitely use cool air solutions again next time an issue comes up.
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Upon arrival performed a heating and cooling maintenance, unit turned on and was operational in both heating and cooling. Took amp draws on the furnace everything was within range. Checked safety and limit switches while furnace was operational and that all were working and operational. Cleared out condensate drain then moved on to the condenser for cooling maintenance. Performed deep cleaning of condenser oil fins and exterior unit. Checked electrical components and found them to all be within limits checked pressure and temperature of the refrigerant and they came back normal. Over all the whole system was looking good 1 year old system.
During my twenty point heating inspection, I started with the thermostat. Giving a call for heating, and going to furnace to start maintenance. Temp rise of 40-70 needed, I got a temp rise of 45. House heats up to designated temperature. I checked out blower motor of any dirt or debris and it’s clean. Replaced air filter for new air filter. Owner had extra one, so just used his. Hot surface igniter not cracked or having white spots. Flame sensor still working good, no need to be cleaned. Ducting done correctly, and all runs intact. Inducer motor is working efficiently. House heats good and ready for winter.
Arrived on site to perform furnace diagnostic on 2002 Lennox heater. Upon arrival client stated that gas company came out a few years ago and reset furnace. Began diagnostic and found that circuitboard molex plug is defective. Unit keeps thinking limits switch’s are open when they closed. Once pressure is applied to loose molex plug unit begans heating properly. System is from 2002 and have burn marks on control board. Client needs to talk with wife when she gets home and will give us a call for repair. Unit is operational upon departure
When I arrived, I had system not working in heating or cooling mode. Thermostat is completely blank upon arrival. I started my diagnostic and couldn’t get full voltage in certain areas. I checked motherboard and there were fry burns on front end and back end. The motor would continuously run nonstop. The faulty motherboard is getting system to run motor. Charging for diagnostic only today. Will get back to owner. Distribution is closed early due to Black Friday.
Arrived at customers house, turned on cooling and everything worked properly and was operational. The lady of the house asked for the filter to be changed in which we did change upon our visit. Filter size 20x25x5 Merv 16. Preformed all are electrical tests and checked safety limit switched all test and switches were within normal operational ranges. Lastly we cleaned return air grates and recalibrated the thermostat to a more accurate reading of the house temperature. Over system looked good and was preforming well.
Arrived on site to perform furnace diagnostic on 1986 furnace. Upon arrival Jose stated he moved in in 2019 and has had no service or maintenance On the unit. Now it is continuously blowing cold air and the thermostat is blank. Found a high limit switch was tripped near natural draft vent. Measured temperature rise and found that it was at 30°. Filter was heavily plugged up. Indoor blower motor has significant oil leakage. Circuit board has burn marks. Advised that safety inspection should be performed on system to verify heat exchanger is in safe running condition, client would like to hold off and get system replacement options instead. At this time unit Is operational but it is unknown how long it may run due to being past design life. Will be returning to go over system replacement options Tuesday at 5 PM on the porch or unit is operational
During my twenty point heating inspection, I started with the thermostat. Giving a call for heating, and going to furnace to start maintenance. Temp rise of 40-70 needed, I got a temp rise of 43. House heats up to designated temperature. I checked out blower motor of any dirt or debris and it’s clean. Air filter needs replacement, didn’t have filter size. Hot surface igniter not cracked or having white spots. Flame sensor still working good, no need to be cleaned. Ducting done correctly, and all runs intact. Inducer motor is working efficiently. House heats good and ready for winter.
Upon arrival started system in cooling everything turned on and function properly, switched over to heating for the first time this season. Customer stated he had not yet tried the heating this year. Heating kicked on normally and was operational took reading of all our amperage’s and checked our safety and limit switched. All were functional and operational. Filter needed to be changed it was a Merv 11 20x25x5 filter, homeowner had an extra filter so we changed it while there on or visit. Over system was running and functioning properly.
Arrived on site to initially perform diagnostic on error code occurring on thermostat. Message was reminder to replace filter. Replace filter and performed furnace maintenance system checked out properly. Client renewed maintenance plan and system is operational upon departure. Client will supply filter for next visit
When I arrived at unit, I was told upstairs didn’t heat. I was here last week for a maintenance. My motherboard error code told me that the pressure switch is either open or closed. I cleared tubing of all dirt and debris. I used thermostat wire to clear ports on each end. I sucked the pressure switch to get to work. System kept turning on and shutting off. I took off molex plug and put in back into motherboard. I noticed three fry burns on motherboard and I recommended a new one to owner. He gave me permission to go ahead and order new one. Today just charging for diagnostic and will return for motherboard installation.
Arrived on site to perform mini split diagnostic. Upon arrival client stated that head unit has no power. Began diagnostic at disconnect and found no power present, reset breaker and only 90 V was present. Continuously reset breaker and the same 90 V was being sent out. Due to the breaker being over 30 years old it is possible that it has weakened and is becoming defective which is resulting in the unit not getting 240 V. Advised client will have to double check availability of breaker at shop and will get back to him Monday. Upon departure unit is non-operational and client will you central heating furnace in garage for meanwhile.
Upon arrival we started system in cooling and everything turned on and started correctly and efficiently. We then checked the air filter, which needed to be replaced. Home owner stated that he would change it himself. We cleaned the return air grill check motor amps and safety switches, all checked out good and were operational. Checked static pressure and temp rises and all were within limits. Over all system was running well in both cooling and heating, only recommendation is the air filter upkeep.
Technician arrived to perform furnace tune up -Filter is new -Inducer motor and igniter reading proper resistance -Blower motor amperage draw was very high, replacement of motor was highly recommended and discussed -Client would like to look at the estimate and talk it over -No air leaking from ducts, system is sealed properly -Electrical connections tight ended -Heating elements cleaned off, they are all working properly
Arrived on site and found Ducted mini split unit nonoperational since the summer time after client had a kitchen remodeled. Mention there was a few power outages although she is not sure. Began diagnostic at outdoor unit and found that condenser was turning on and resetting after about two minutes. Reset unit and it began heating properly without any issue. Client signed up on maintenance plan to keep the mini split at a standard twice a year. Upon departure unit is operational and heating
Arrived on site to perform furnace maintenance on 2016 high-efficiency Lennox. Upon arrival Roderigo mentioned that the living room has lack of airflow and has a huge temperature difference from the other rooms and would like to add in two drop in supply vents. After inspecting the location of the supply vents found that this is an additional add-on to the house and will require a custom ductwork job with hard pipe. Client also mentioned that he would like to add heating and cooling to the mud room that they just added to the home as well. Will be scheduling for next week for Darren to come out and go over ducting options. Maintenance checked out properly. Recommend swapping filter every 3 to 6 months due to high dog hair build up. Upon departure unit is operational and heating