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I like cool air solutions that is why I went back to them.
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Again, Micheal was here right on time, finished very quickly..
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Jimmy is super knowledgeable and taught us everything about our AC and furnace...how they work, what parts are in good shape, what parts are deteriorating but don’t require changing yet, and what needs attention now and then he prepared three different lists with prices of what kind of repair we could make at this time. Jimmy is very personable and is an asset to your company. Give him a raise, he’s the type of employee you want to keep around because he’s making your company look great and I will be a repeat customer because of him!!
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Great service! Quick response!! Mike was so nice and very helpful! Had the job done so quickly!! He made sure we didn’t have any questions and explained everything to us!
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Second time Jorge has come out (we have two units). He was quick, efficient, accurate and friendly each time. Will call again if/when needed.
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Michael gave a range of options and maximized discounts
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Arrived on site to diagnose a no cooling 2004 system. Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated he’s had issues before had another company come out and did some repairs and system still having issues and not opening at all. Upon arrival spoke over with owner had him cycled system to see how it’s operating and condenser did not turn on at all. Advised I would be checking both units. Checking electrical wiring, connections, circuit board, and components. Checked compressor and fan motor amp drawls. Checked refrigerant pressure. The summary of findings are as followed. Condenser 1. 2004 unit. 2. Condenser coil itself was in horrible condition as a dog has peed over it a lot in past coil is completely Deteriorated on bottom of one side of coil. 3. Condenser was found not operational As system had tripped breaker switch. 4. Found secondary motors Were wired in wrong for fan. Fan was replace in past and has its own single secondary mot
Upon arrival performed diagnostic. Found indoor motor to be completely covered and no breathing room. Evap coil is completely dirty with NO air flow. Customer denied to do work. Said she doesn’t wanna do anything she is selling him. Customer replaced thermostat and thinks it’s thermostat issue. Claimed she added 3 lbs of refrigerant. System is very old. Coil very dirty.
Arrived on site to perform spring tune up. Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated no issues just hasn’t serviced system in a couple years and how like it serviced. Had client cycled cooling mode. System was operational. Inspected out door unit. Washed condenser coil inside and out checked electrical compartment and components. He led compressor, blower motor, and fan motor amp drawls. Checked refrigerant pressure. Inspected filter and ducting. Advised the summary of findings are as followed. Condenser 1. 2000 condenser 2. Condenser has no base and is start to go under the dirt allowing dirt build up to stay inside and not drain out. System is growing roots from growing under ground d for so long. 3. Condenser coil itself, is in very bad condition it self due as it’s start to Deteriorate so much as it’s now exposing the refrigerant pipes inside the condenser coil it self. High risk or getting a leak created in those areas
Inspected the system for faults and diagnosed the circuit board as defective. The board has power and does have 24 volts but is not sending low voltage to the outdoor condenser. Jumped the circuit board and the fan motor is energizing but the board does not send power to the outdoor condenser. Tested outdoor battery cap and jumped starter to ensure motors are running properly.
NO COOL. Found system non operational upon arrival. Customer says unit runs but doesn’t really cool. Checked system and found unit outside not running. Checked for power and found 240 at disconnect and at contactor. Checked compressor and found it seized at this time. Offered customer options. Customer wants replacement options. Appointment set from 2-4 today. Unit not operational upon departure.
Arrived on site to perform spring tun duo on a 2019 system. Condenser located in backyard. Furnace and evaporator coil located in garage. Client said no issues just added his notice lights would flicker a little one system turns on. As well had a power outage for a short period of time and had system running and compressor made kind noise when power came back on . Advised compressor should never turn on and off and may have been just cause compressor was trying to go back to operating as it was before power as lost. Advised I inspected full system. Washed out door condenser inside and out. Unit was extremely clogged of dirt and debris. Highly advised maintenance would be great for system and to prolong life of system. Checked electrical compartment and components. Primary is good . Secondary motor control is good and in range. Fan motor is good at this moment Checked amp draw’s on compressor and fan motor. Compressor start up amps are good and in range,Compressor start up amps are g
NO COOL. Found system operational upon arrival. Customer states unit cools well then shuts off randomly and wont turn back on. Believes it may need a freon recharge. Checked freon levels and they were in range. Checked compressor amperage and found it running at max amperage. It is only a 80 degree day. Recommend replacing equipment. Unit operational upon departure. Customer set to meet field advisor today.
Diagnosed the downstairs system and made repairs to the condenser. Tested the amp draws and voltages. Verified refrigerant charge. Did not measure indoor temperature splits (customer request).
Installation of a 4 Ton XC25 Variable Speed Diamond Package Lennox Visa Gift Card is applicable bringing the total to $17,055 at $197/mo
$335 will be credited to customer once system is installed
Replace existing system with listed equipment.
