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Brooks was out today, and as kind, friendly, and knowledgeable as always. We had a minor issue, and he talked through all of the different options to help us decide the best repair. Fix was done immediately and quickly. Would definitely recommend his and Countryside.
We came home to no heat on a Friday night. Maggie kindly worked to find a tech to help us. An hour later Brooks was at our door. He was knowledgeable, generous with his time, and gave us good advice along with a way to get some short term heat. I can’t say enough about their kind, caring, and quality service!
What I loved is that we called on a busy Monday and they were able to slot us into a canceled Appt time slot. Ben Waters arrived about 30 minutes later to take a look at our unit heater in our garage. Even though it wasn’t a unit they sell, we quickly figured out the problem and got it back into working condition! Ben Waters is awesome!
Brooks is great! Gives it to you straight so you can make your own decisions. Helpful and knowledgeable.
Friendly people on the phone from start to finish. Very knowledgeable technician! Super friendly too. Will definitely call this company again for service work!
Ben is one of your best technicians! Very pleasant and knowledgeable!
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