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Brooks took the time to explain things on the water heater.
Brooks was out today, and as kind, friendly, and knowledgeable as always. We had a minor issue, and he talked through all of the different options to help us decide the best repair. Fix was done immediately and quickly. Would definitely recommend his and Countryside.
Brooks always offers great service. Punctual, friendly, professional, and efficient. We needed some repair/replacement of parts on our A/C system and he identified the problems, gave us options and was even able to do the repairs while here for our spring maintenance appointment. This guy is the whole package!! We love Brooks!!
Brooks always provides excellent service. He determines the problem and offers a solution in a clear, concise manner. He delivers even the not-great news with a genuine, friendly personality. Thank you, Brooks!
Both men knowledgeable and efficient. Always professional and courteous.
We came home to no heat on a Friday night. Maggie kindly worked to find a tech to help us. An hour later Brooks was at our door. He was knowledgeable, generous with his time, and gave us good advice along with a way to get some short term heat. I can’t say enough about their kind, caring, and quality service!
Again a very nice and competent. I have never had any problems with Countryside.
All of the technicians that worked on our project were wonderful. They were professional and personable. They took time to answer all of my questions. My wife and I felt we had a very competent staff working on our home. This is always important, but it is especially so in our home because we have such a unique system.
They texted before arrival. The Fireplace repair Matt explained well the issues due to the age of the unit and repaired it. Just waiting to hear if part is available. Ben did a great job on the Tuneup of the Main HVAC unit
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