Arrived at customers house Customer stated that his secondary line has a stoppage Customer had boughten a auger and went 50 ft already Gave customer pricing to auger through inside cleanout CPI does not warranty or guarantee drain cleaning Customer acknowledged and agreed to pricing Started to perform work proposed Started auger through inside cleanout Went about 55 ft and water started draining While drain equipment was still in drain ran water for 20 minutes Water is draining properly Cleaned up work area Thank you for choosing CPI Plumbing and Heating