Customer called about his sewage and ground water pumps not working. Last night colony creek flooded his yard and covered it with up to 1.5” of water. Neither pump works but both alarms sound and eventually flip the breaker. Both pumps and electrical boxes are completely submerged. Unfortunately we can’t do anything until the water level drops and creates access to the pumps and electrical. Customer also does not know where the septic lids are which means they are buried. Told the customer to wait for the water level to drop, see if the system works. If not, he can call us back. Thank you for choosing CPI!