Mr. Martin wants to replace his existing kitchen faucet with a new faucet. Provided multiple estimates for different faucets. Mr Martin didn’t like the design of any of the faucets that we provide. Mr. Martine showed me the faucet that he wanted. I offered for CPI to order the faucet for him. Because of costs Mr. Martin decided he would order the faucet he likes himself and have us install it on a later date. Mr Martin decided to only pay the dispatch fee today. Mr. Martin understood all the benefits of the Kelly’s Club Membership but respectfully declined. Mr Martin understood that CPI does not warranty customer supplied fixtures. Thank you for choosing CPI Plumbing and Heating.