Would be muy 1st choice in the future
Steven was very friendly and knowledgeable. He did a very good job of informing me about what he was doing and informed me of my options!!
CPI (Henry & Victor) were on time, very professional and did an outstanding job installing trim and an Toilet in our newly remodeled bathroom. We are considering having an tankless water heater installed and will definitely be calling on them. Thanks so much for a job well done!!
Dont go with them.
Brenden tully is a wonderful young man & thorough employee of yours. He takes his job seriously & is very good at it . I am so happy u sent him to my house! Thanks 4 the good service. C swain
$922 for kitchen faucet replacement. Way too expensive for single faucet install. Part was $150. Total for the job was $922. Lowe’s and Home Depot would of done the same faucet install for $100 labor.
Well done and quality
When you first perform the job block and provided pricing for to work to be done in the kitchen this is the same workscope that we quoted them three years ago. They had an issue with a Moen shower cartridge that we turn the water off to the unit remove the trim pulled the old faulty cartridge out and replaced it it is a Moen 1225B turn the water back on and confirm that hot is on the left called is on the right and lastly replace the ceiling tiles
Arrived onsite as per request of removing a furnace and water heater, that are located in a garage where a fire had taken place, originally the plan was to remove and reinstall both pieces of equipment. Pure dry approved pricing for this work. Began removing equipment. Customer arrived and wanted to replace both pieces of equipment. Created options for furnace replacement and a price for the water heater replacement. Completed todayâ€™s work, shut off an capped both hot and cold water lines for the water heater, and the gas lines for the furnace. Shut off electrical to furnace and capped off bare wires using wire nuts and electrical tape. Spoke to Zach who confirmed enough ducting was removed to work in the area. Left a few sections of venting for the water heater and furnace inside of the old base can and informed pure dry that these pieces would be reused and he confirmed that they would not throw them away. CPI was contracted by pure dry to remove and reinstall equipment, home ow
Performed annual safety and maintenance inspection. Inspected all visible plumbing in the home, tested all faucets, toilets and tubs/showers, tightened all under sink drain piping and tested for leaks. Drained and flushed hot water heater, and Inspected crawlspace condition, water piping and drain condition. The homeâ€™s plumbing has no visible imperfections. The hot water heater is a Navien tankless and is 7 years old. The water heater is working as designed. Customer stated that he was interested in toilet replacements for the guest bathroom on the main floor, where a standard height round front is currently installed. Presented pricing for replacement, which the customer requested to be emailed to him. Thank you for choosing CPI Plumbing and Heating!
Arrived onsite to customer having issue with furnace not blowing air. Presented customer pricing with diagnostic with and without membership. Gave customer pricing for replacement units as well due to age and condition of furnace. Customer has a 13 year old Nordyne furnace that had only been serviced one since 2014. Customer accepted diagnostic with membership. Began by giving furnace a call for heat. System ran through sequence of operation but blower never kicked on. System tripped on safety circuit. Removed call for heat and turned power off to the unit. Gave fan a call to run. Fan did not kick on. Went to check amp draw on fan blower circuit and blower kicked on followed by arcing in moles plug. Found that when molex plug from blower cabinet to main cabinet was moved to certain positions blower would kick on and would arc out inside molex plug. Removed power from unit. And inspected molex plug. nuetral wire was found to be loose and I was able to removed neutral wire from molex p
Dispatch as quoted Toilet flange sitting above newly installed flooring Left option to correct Drain elevation and install new floor flange this would require working in crawlspace Left option to reinstall owner toilet no warranty Left option to replace wall emergency water shut off valve Owner wants time to review options and talk to their flooring company
Arrived on site to customer having lines in the back closet stopping through wall where all the water heater used to be. Went into crawlspace and found the lines were no longer connected. Found water line for other hose bib in back of house that had been spoiled on ground and was not supported in crawlspace. Provided customer with estimate to fix issue as well as replace a 17 year old water heater.
Customer called about a clogged toilet. No other drain or fixtures are clogged. Provided pricing for an attempt to clear with an auger, pull and clear from the bottom, and an option to auger the mainline if necessary. Also, provided pricing to replace the toilet with a pressure assisted one as this toilet is the last non pressure assisted toilet for the bathrooms. Customer wanted us to try augering first. Used the closet auger three times, pulled back bits of plastic. Flushed toilet 5 times. Flushed again with wads of toilet paper 6 times. Draining as intended, no leaks detected. Cleaned work area. Thank you for choosing CPI!
Arrived at customers house Customer stated that they have a water leak near the beginning of the house and they currently have the water shut off Gave customer pricing to perform a water leak diagnostic Customer agreed to work proposed Started to perform work proposed Turned water on to house Listed and heard water rushing to inside the crawlspace Entered crawlspace and see standing water near wear main water line comes in After a few minutes water started coming in from underneath crawlspace vent into the crawlspace Notified customer that the leak is not inside the crawlspace and is outside near concrete slab Gave customer different pricing options to repair leak Customer would like for us to remove concrete slab and repair copper pipe Called in emergency locates Locate number is 22150581 Notified customer we will put her on the schedule Day 2 April 12 Arrived at customers house Started to perform work proposed Cut open slab Excavated dirt out and found water line Noticed it
Arrived on site per customer complaint of a leaking hosebib. Customer showed me that when the hosebib in the garage was turned on water began to leak from inside the wall of the garage. Presented pricing for replacement of hosebib with and without membership pricing. Customer accepted membership pricing. Shut off water to home and drained system. Removed existing hosebib and installed a new woodford frost free hose bib. When connections were secure, restored water to the home and tested for leaks. No leaks were identified. CPI is not responsible for drywall repair. Thank you for choosing CPI Plumbing and Heating!
Arrived at customers house Customer stated that their hose bibb when turned on is leaking in the wall in the garage Gave customer pricing to replace hose bibb Customer agreed to pricing Turned water off to house Relieved water pressure from house Removed old hose bibb Installed new woodford frost free hose bibb Turned on water to house Checked for leaks No leaks present at this time Secured hose bibb Checked for leaks No leaks present at this time Cleaned up work area Checked for leaks No leaks present at this time Thank you for choosing CPI Plumbing and Heating
Arrived at customer house Customer stated that when she turns on her hose bibb it leaks in the house Gave customer pricing to replace with new woodford frost free hose bibb Notified customer we donâ€™t repair drywall and we can replace it with an access panel Customer acknowledged and agreed to pricing Started to perform work proposed Turned water off to house Drained water from house Removed drywall in front of hose bibb Removed old hose bibb Installed a new woodford frost free hose bibb Turned water on to house Checked for leaks No leaks present at this time Cleaned up work area Checked for leaks No leaks present at this time Thank you for choosing CPI Plumbing and Heating
Customer called in and decided to move forward with replacement of existing 40 gallon tank with a 50 gallon. Shut water off to building. Drained system. Drained tank. Removed existing thermal expansion tank. Removed existing water heater flexâ€™s. Removed existing t&p drain piping. Removed existing venting. Removed tank. Installed new earthquake strapping. Installed new tank. Installed new thermal expansion tank. Installed new water heater flexâ€™s. Installed new section of venting. Installed new T&P drain piping. Filled tank. Set water heater to proper settings. Insulated water heater flexâ€™s. Checked for water leaks. No signs of leaks. Gas tested twice. No signs of leaks.
Arrived at customer house Customer would like annual plumbing inspection performed Started to perform work proposed While doing plumbing inspection customer would like air gap for dishwasher to be looked at After performing annual safety inspection gave customer pricing for a leak diagnostic Customer agreed to pricing Removed hose go to air gap and garbage disposal Removed food clog that was at the end of the garbage disposal Customer would like pricing emailed to her for 3 new toilets and pricing to repair the 3 toilets Thank you for choosing CPI Plumbing and Heating
No I was already open and exposed from my first visit so we move straight into cutting into the waist and waterlines creating new stuff outs for a future sink in the downstairs left the waistline with a trap adapter already on it. Cut into the hot and cold copper waterlines going to a clothes washer ran pecks pipe to copper stub out with quarter turn stop valves. We turn the water back on very slowly pressurizing and checking for leaks.
Arrvied onsite per customer complaint of a leak coming from the newly installed water heater. Found leak to be coming from a 3/4â€ Sweat Male Adapter. Began by shutting power off and draining the tank down slightly. Removed section of copper and the leaking 3/4â€ male adapter. Provided and installed a new section of 3/4â€ copper and a new 3/4â€ male adapter. Restored water to tank insuring everything was leak free. Bled air thought the hot and cold inside the building. Restored power to tank once all air in the system was bled. Both elements were pulling just over 16A. Double checked all the angle stops and toilets insuring they were all leak free and functioning as designed. Showed Cassie the newly installed piping and fittings. Verified there were no leaks present upon leaving. Cassie and I discussed some potential future work. Insured Cassie was happy with the service upon leaving. Thank you for choosing CPI Plumbing and Heating Inc.