Checked customer complaint about a leaking PRV. The customer had a leaking PRV that he needed replaced. The customer also had a gate valve that also needed to be replaced. Presented customer pricing to replace the PRV and the gate valve with a ball valve. After pricing was approved I laid down a rug to protect the customer’s floor from damage. I cut out the existing PRV and shut off valve. Performed installation of the new PRV and shut off valve. After the new shut off valve and PRV were installed I turned on the water and tested for leaks. I set the water pressure to 60 psi as per customer’s request. The new PRV and shut off valve performed as designed and there were no leaks when last checked. The customer was happy with the new PRV and Shut off valve. Thank you for choosing CPI Plumbing and Heating.