Chris called to confirm the appointment time before arriving, he arrived on time, was very professional and answered all of my questions. If every company conducted their business this way, maybe they would be as successful as CPI. Highly recommended!!!
Jose Gutierrez shone today, despite the rain! He worked quickly and effectively, and left me confident and relieved that our repair was done.
Quick efficient and decent cost
10/28/2020 Confirmed with customer that toilet was not draining properly also found water around base of toilet. Used cable through toilet clearing out blockage. Pulled toilet to replace worn wax ring. Reset toilet flushing multiple times verifying proper drainage and no leaks present. Thank you for choosing CPI Plumbing and Heating.
Customer called in with a leak coming from under the kitchen cabinet. Arrived on site and inspected the issue. There is signs of a leak, but nothing is currently leaking. Ran a large amount of water and cycled the dish washer but was unable to recreate the leak. The basket strainers show signs of water damage and pricing was given to replace them. The customer is going to hold off on making repairs until the exact source of the water is revealed. Thank you for choosing CPI Plumbing & Heating!
Arrived on site to perform annual maintenance and safety inspection on the plumbing system. Checked the master bath for any issues and did not find any. Flushed Navien hot water tank. Checked kitchen for any problems found none. Inspected crawlspace and did not find any problems. Insured customer was receiving hot water upon leaving. HVAC: Cleaned and Serviced furnace, both top and bottom compartments were very dirty when I opened the furnace doors. Began by testing my inlet gas pressure which gave me a reading of 8.55. Tested my flame sensor was pulling 2.2 Microfarads. Inducer was pulling 1.02A. Blower was pulling 3.80A. Measured for my delta t which gave me a air temp differential of 45 degrees. Tested for CO found none. Insured everything was working properly.
I provided options for a new water softener and new electric water heater. Mr. Reid want to discuss the options with his wife before making a decision.
Arrived on site to perform annual maintenance and safety inspection. Began by checking the guest bath found no issues. Checked master bath as well and found no issues. Moved on to kitchen, everything was in working order. Flush and drained the hot water tank. Inspected crawlspace and found no issues. Offered customer pricing for a main water shut off as well as whole house angle stop replacement. Insured customer was getting hot water upon leaving. Thank you for choosing CPI plumbing and heating Inc.
Arrived onsite to perform annual safety and maintenance inspection. Began by testing my inlet gas pressure which gave me a reading of 7.20. Tested my flame sensor which gave me a reading of 4.5. Blower was pulling 4.5A. Inducer was pulling .38A. Tested for CO found none. Measured for my Delta T and got an air temp differential of 60 degrees. Insured everything was working properly upon leaving. Thank you for choosing CPI Plumbing & Heating Inc.
Customer called in for emergency after hours service with a leaking shower valve. Arrived on site and inspected the issue. The existing shower valve has sheared the supply piping behind it. Provided pricing to replace the valve, the customer accepted the pricing. Opened the drywall behind the shower valve, removed the existing valve, installed a new Delta shower valve, and installed backing behind the new valve. Restored water to the home and bled air from the system. The new valve is working as designed with no leaks present. Installed the new shower trim and sealed the trim and tub spout. Thank you for choosing CPI Plumbing & Heating!
Shut off water to home and drained system. Provided and installed 12 quarter turn emergency shutoffs and water supplies for house fixtures. Two shut offs had been installed at an earlier date. Turned water back on and purged air out of system through hosebib. Tested all shut offs and supplies and checked for leaks.
Performed Plumbing safety and maintenance inspection. Mr Kubale insisted that we only inspect and drain his propane Bradford White hot water tank. Mr. Kubale understands that this would conclude the Entire inspection. I performed the inspection on the hot water tank starting by checking the stop valves for the cold water inlet and the pressure relief valve. Then I performed the draining of the hot water tank by opening up the drain valve and draining into the designated area that Mr. Kubale instructed me to drain to. After performing the drain and flush on the water tank I refilled and purged air on the water heater and tested all components. Gas valve temperature at previous temperature. All components tested on the water tank today preformed at a great capacity. Thank you for choosing CPI Plumbing and Heating.
Customer is remodeling their kitchen and needs some plumbing relocated. Provided estimate to remodel kitchen and bathroom rough in. Customer signed off on the estimate, converted the estimate to a new job and filled out a material list. Waiting on the contractor to frame walls and demo kitchen. Thank you for choosing CPI.
Adjusted the hot water temperature stop on the master shower valve. This raised the water from 106 to 116. The water does take a few minutes to get up to temperature around the house wants the tankless water heater has fired itself off. Gave options to put manifolds under the master bathroom sink and or any of the kitchen which are the two most used items. Plumbing inspector wanted to have the hot and cold water pipes insulated even though it is in the laundry room off of the garage so I insulated both of the lines.Plumbing inspector wanted to have the hot and cold water pipes insulated even though it is in the laundry room off of the garage so I insulated both of the lines
Customer called in with backed up drains. Arrived on site and inspected the issue. The customers drain are backed up indicating a main line blockage. Provided pricing to perform camera work to locate the clog. The customer accepted the pricing. Pulled the septic lids and clean-out cover. There is standing water inside the clean-out. Used a sewer camera to inspect the mainline. The mainline from the home to the septic tank is back graded and is unable to properly flow to the septic tank. I was able to clear the obstruction and get the house to drain, but the main line is still full of water due to the improper pitch of the piping. Provided pricing to install a new side sewer pipe from the home to the septic with a new clean-out at the proper pitch was provided. The customer accepted the pricing. Locates have been called and we will begin work once the piping has been excavated by the customer. Thank you for choosing CPI Plumbing & Heating!
Customer called in with a broken pipe leading to his hose spigot. Arrived on site and inspected the issue. The shower cold water supply piping feeds a hose spigot next to the front door. The piping is damaged and has been temporarily repaired using repair couplings. Provided pricing to make a repair on the piping and to add a new frost free hose spigot. The customer accepted. Removed the existing hose spigot and piping. Installed a new frost free hose spigot, and made repairs to the cold shower supply piping using Pex piping. Restored water to the home and bled air from the system. Inspected for leaks at full pressure. No leaks exist and the repairs are working as designed. Thank you for choosing CPI Plumbing & Heating!
10/20/2020 Confirmed with customer that mainline was backed up toilet wouldnâ€™t drain and backing up into utility sink in garage. Outside clean out had no standing water determined blockage was under the house. Pulled toilet used cable down drain clearing out blockage. Toilet and sink are both now draining properly. Used camera through clean out in crawl space finding 4inch cast iron flowing into 3inch plastic abs drain line causing blockage to occur. Will give pricing to replace piping in crawl space. Thank you for choosing CPI Plumbing and Heating.
Replace existing water heater with new 50 Gallon natural gas water heater to code Customer had a 40 gallon atmospheric water heater that was leaking. Tank was approximately 19 years old. Tank was drained when we arrived. Provided and installed new 50 gallon atmospheric water heater, to code. Set temperature to approximately 120f. Disposed of old tank.