1900 Railroad Ave
Mt Vernon, WA , WA 98273
360-219-9468

Local Reviews
for oak harbor, wa

Rated 4.7 out of 5 stars based on 171 customer reviews

Water heater repair

The CPI technician was very professional and thorough.

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Great Service

On time, worked quickly and replaced the 2 leaking spigots that were soldered on

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Stephen was great!!

Stephen from CPI was great. He was courteous, professional and incredibly knowledgeable. He even helped us with a hair clog underneath our sink in our bathroom. He took his time when fixing our garbage disposal. And he explained to me why it was clogged in the first place. Stephen also called me before hand to give me an estimated time of arrival. That was very courteous!! I would recommend Stephen (and his assistant) to anyone.

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Professional Service

No suprizes , everything exactly as described. U have a great business ambassador in River. He took the time to answer all my questions , great at explaining the work . Dont ever let him go , but maybe u should give him a raise .

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Recommend Cpi plumbing

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Great Service

Very friendly and professional. I would recommend to anyone.

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Excellent service. T

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Great

Pleasant young man resolved plumbing issue with calm confidence. Pays Attention to details, exhibits good skills, and completed job to code. Would definitely recommend.

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Excellent service

The plumbers that did the work were professional and efficient. Thank you!

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Great resolve to find solution

Our problem was particularly troublesome, as our brand of unit was admittingly not normally serviced by CPI because they don't carry this brand. However we pressed forward. Manny and West have made multiple visits in attempts to restore our hot water. Their pursuit and degermation to find the answer in solving this problem was and is most impressive. Thanks to his resourcefulness' and person resolve our unit is going to be replaced by the manufacture. Thank you for your efforts Manny, we are very grateful.

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Sewer break

I am very impressed with the effort and continuous work the crew did in two days!!! One of the workers said “we don’t leave til it’s fixed!!!”

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Great service (time wise)

John and his partner did a fine job. Thank you!

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Excellent

All around great service.

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Job well done!

Great job, very professional and made sure everything was great before they left.

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Excellent service

Aaron was able to quickly fix the faucet issue and explain why it occurred. I learned Some things I can do to keep the water system working at an optimal level.

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Job Locations
for oak harbor, wa

Josh E.

Josh E. Job Checkin

Customer called about needing their toilet repaired. There septic alarm went off yesterday and they had the installer out this morning to look at it. During this process they noticed that the guest bathroom toilet was constantly running. Upon arrival, inspected toilet. Definite signs of hard water. Also customer complained about having to plunge the master bathroom toilet. Offered pricing for a pressure assisted toilet, customer declined and stated that they would flush more often. Provided pricing for a toilet tank rebuild as well as a septic inspection to verify the waste level and check filters. Customer accepted. Isolated water to the toilet, drained. Removed fill valve and installed a new one. Adjusted water level and changed out the canister gasket. Filled toilet, flushed. Toilet working as intended, no leaks detected. Opened and inspected all septic lids. Found a filter in the one nearest to the deck. Filter looks clean and free of debris. All septic tanks look to be working pro


Trever F.

Trever F. Job Checkin

Arrived at customers house Customer stated that he would like to know more about his water sanitizer Gave customer pricing to perform a diagnostic Customer stated that he does not want to pay the diagnostic when we sold him the sanitizer (12 years ago) We left the house on a no charge visit


Brannigan B.

Brannigan B. Job Checkin

We were supposed to do this icemaker install back in October when we did the whole house water re-pipe somehow it got overlooked so today we cut open the wall behind the fridge drill down through the nail plate ran a half inch pex pipe to the cold side of the water system mounted a box in the wall and restored water to the refrigerator made sure to purge line of all air confirming the fridge has water


Trever F.

Trever F. Job Checkin

Arrived at customers house Customer stated that they have a leak downstairs Upon looking were water was noticed it would be the hose bibb Gave customer pricing to replace hose bibb Customer stated that for today they will not move forward with the estimate as it is not leaking at the moment and will call us back and for us to email estimates Emailed estimates already while at customers house Thank you for choosing CPI Plumbing and Heating


Sarah E.

Sarah E. Job Checkin

Upon arrival spoke with Gail she stated that she was concerned about her sump pump kicking on and off throughout the day and just wanted to have someone come out to inspect it to ensure it was working properly. Gave pricing for diagnostic on sump pump. Customer accepted pricing. Inspected sump pump and discharge lines connected to unit. Inspected basin found there to be some pea gravel in sump basin. Removed pea gravel from basin to prevent sump pump from sucking in debris in basin. Also found there to be no check valve or ball valve on discharge line causing discharge from sump pump to drain back into sump pit. Reaffirmed this by filling sump basin with water and inspecting unit as it discharged water. Each time sump pump kicked on water level in basin lowered but again rose by about an 1”-2”when sump pump shut off due to there not being a check valve on the discharge line. Inspected discharge piping going to exterior of home and tiring into the drain line for the gutter system found


Sarah E.

Sarah E. Job Checkin

Upon arrival customer showed us location of his clean out. Began by giving customer pricing for an attempt to clear drains. Customer accepted pricing. Began by using a blow bag to clear line. Ran blow bag in line for about 10 minutes. Removed blow bag from waste line and waste line began to drain. Inspected sewer line with camera and found bellies in the line roughly 24’ to 35’ out and root intrusion began around 44’ 7” and depth was about 3’ 7” and root intrusion continued for up to 75’. First root intrusion was located at 51’ 8” depth at 3’ 5”, followed by a few more located at 54’ 10” depth of 3’ 8”, 59’ 10” depth of 4’ 9”, 66’ 2” depth of 4’ 8”, 71’ at a depth of 4’ 8”. Spoke with customer of findings and showed him all locations of root intrusion on camera as I was sending it down the line. Informed customer that I can do what I can to get them back up and running but to fully remove the root intrusions but recommend having northwest sewer a drains come out to jet the line to remo


Manny V.

Manny V. Job Checkin

11/14 Customer called in because of a leak coming from slab. Gave options for rerouting lines and for repair. Customer signed off on work but wants to remove water heater themselves. Will return to perform work as proposed. 11/23 Returned to repair leak in 3/4 copper main behind w/d Turned off water at house main, and the meter at street, house main does not work properly Chiseled concrete from around 2” pvc sleeve around 3/4 copper Cut out damaged 3/4 copper Replaced damaged section on 3/4 with new copper and a new sweat ball valve Restored water to the house and checked for leaks, no leaks found Opened hose bib closest to the repair to remove any debris Ran several fixtures to remove any air in the system Checked the meter to make sure the leak detector was not spinning, it was not spinning, video to confirm Check the water pressure to the house, checked at around 48psi Thank you for choosing CPI plumbing and heating, have a happy holiday!


Davis C.

Davis C. Job Checkin

PLEASE MAIL INVOICE Arrived onsite to customers home to replace his furnace, removed existing 95% gas furnace. Removed existing base can, installed new basecan, sealed ducting, installed new furnace. Ran new 3/4 pvc condensate drain line. Removed all abs venting, ran new pvc venting from termination to furnace. Connected gas and electrical connections. Created transition from filter housing to furnace. Sealed ducting. Powered on unit tested operation. Supply air temperature is 112 and no co is present in the duct stream. Thank you for choosing CPI Plumbing and Heating Inc.


Josh E.

Josh E. Job Checkin

Customer called about a leak near their garbage disposal. Arrived on site and inspected disposal. Ran water, water leaking through all openings on the bottom of the disposal. Also, customer was having issues with temperature fluctuations at their master shower and wanted a customer supplied shower head installed. Provided pricing to replace the disposal and perform a diagnostic on the fluctuating water temperature. Customer accepted. Removed previous disposal and under sink waste pipe. Installed new 1/2 hp disposal and under sink waste pipe. Performed 6 drain down tests, no leaks detected, draining as intended. Operated disposal, working as intended. Home has a comfort series pump and manifold installed in the same bathroom as the shower. Isolated manifold, problem remained. No other fixtures in the home had temperature problems. Waived diagnostic and charged for a cartridge replacement. Shut off water, removed trim and cartridge. Inspected inside of valve, small signs of corrosion. In


Sarah E.

Sarah E. Job Checkin

Arrived on site customer stated that hose bib would not turn off. Gave pricing options for full replacement of hose bib, at this time customer wanted quotes emailed and would like to think on it. Collected dispatch fee. Thank you for choosing CPI Plumbing and Heating Inc.


Sarah E.

Sarah E. Job Checkin

Arrived on site customer stated leak was coming from around bowl of toilet. Inspected and found that caulking was no longer holding a seal and was allowing water to seep through. During inspection noticed angle stop was in need of replacement due to age and design. Gave pricing options, customer agreed at this time that he would like the angle stop replaced and a new wax ring installed. Shut water off to home and installed new angle stop. Restored water to home and inspected for leaks, no leaks found during inspection. Removed toilet and replaced wax ring, installed new flange bolts with new china caps. Installed new supply hose to toilet and tested for leaks. After 20 plus flushes no leaks were found. Informed customer that caulking around toilet would be white and change to clear. Cleaned area and inspected again for leaks, no leaks present. Inform customer of service done. Thank you for choosing CPI Plumbing and Heating Inc.


Sarah E.

Sarah E. Job Checkin

Arrived on site customer stated that when removing a screw in kitchen cabinet a water leak formed. Found that water supply was for washing machine on other side of the wall. Home owner removed washing and found an access panel. Gave pricing to make repair. Home owner agreed upon quote at this time. Removed damaged section of quest piping and replaced with Pex. Home owner restored water to home while I searched for leaks. No leaks found during search. Cleaned area after preforming service . Thank you for choosing CPI Plumbing and Heating Inc.


Sarah E.

Sarah E. Job Checkin

Arrived onsite customer stated leak that was coming from shower valve and wanted leak to stop. Gave pricing to cap line for temporary fix, customer agreed to service since bathroom will be getting remodeled when he returns. At this time capped line and removed damage crimp fitting. Restored water to home and checked for leaks. After 15 minutes of water being restored to home no leaks were found. Customer is fully aware that this is a temporary fix and was advised not to put in to use until replaced. Thank you for choosing CPI Plumbing and Heating Inc.


Aaron E.

Aaron E. Job Checkin

Arrived on site per customer request to perform an inspection on the furnace. The furnace is a Coleman electric furnace located in the laundry room. Gave unit a call for heat from the thermostat. The unit kicked right on. Tested amp draw on all three heat strips. All heating elements were reading approximately 20 A. The blower motor was pulling 3 A. Took a temperature reading from a supply register and got a reading of 130 degrees. The filter is a 20X20x1 located above the blower compartment. The customer had recently changed the filter, and it was in good condition, however the filter had been installed in the opposite direction of airflow. Informed the customer of this and rotated filter for correct airflow. Customer also requested estimates for replacement of the two lav faucets in the master bathroom. Will email estimates to customer. Thank you for choosing CPI Plumbing and Heating!


Trever F.

Trever F. Job Checkin

Arrived at customers house Started to perform work proposed Water heater was previously drained Disconnected water heater Removed water heater Set up new venting Extended water lines as new water heater is going to be further up Installed earthquake straps Set new water heater in place Connected earthquake straps Connected new venting Connected water lines Turned water on to tank Checked for leaks No leaks detected Connected gas line Turned on water heater Checked for gas leaks No gas leaks Installed new T&P line Checked for gas and water leaks No leaks detected Cleaned up work area Insulated water lines Thank you for choosing CPI Plumbing and Heating