Customer called in with a broken water treatment system. Arrived on site and inspected the issue. The customer existing water softening system is no longer functioning properly. The float in the brine tank is broken and not working properly. The system is older and may not be functioning properly. Took a water sample and will have our lab run a test on it. Pricing for a personalized water treatment system will be provided once results have been received. Charged a dispatch fee for now. Thank you for choosing CPI Plumbing & Heating!