Manuel did a awesome job. Kept me informed during the process and made sure that everything was cleaned up after all the work was completed.
Had a new hot water heater installed and once again Tony and his crew did excellent work. Very respectful of our home and our "dumb" questions. There were problems to the original install in which Tony was able to work on and made it right! Now we know it's up to code.
I have not used my new grab bars because I hurt my ankle climbing stairs. Will ask my daughter to try them out when she comes next spring.
Our hot water heater stopped working and the tech was out same day! Replaced it and we were good to go!
I was distraught that I or somebody else in my condo threw dimes in my sink and my disposal came to a grinding halt. I could not remove them although I have removed other impediments from my sink. Branigan arrived -> problem solve after only a bit of struggle. I alway appreciate his maintenance instructions. Now I hope he can come back and install an another grab bar for me.
Very polite, thorough and professional. Thank you so much
Checked customer complaint about a bad water heater. Customer had a 30 year old water heater that was no longer working. Presented customer pricing to replace the existing water heater with a new one. After pricing was approved Performed the removal of the existing water heater. After the existing water heater was removed I replaced the existing gate water shut off with a quarter turn water shut off. Performed he installation of the new water heater. The new water heater was installed with a new expansion tank, bottom board, supply lines and earthquake straps. After the new water heater was installed I performed leak test with the customer. The water heater performed as designed and there were no leaks when last checked. I set the water heater temperature to 120 degrees as per customerâ€™s request. The customer was happy with the new water heater. Manufacturer recommends not setting water heater temperature beyond 120 degrees to protect from scalding. Thank you for choosing CPI Plumb
Performed safety and maintenance inspection. Checked all exposed water and waste lines. Checked temperature and function of all fixtures. Drained and flushed water heater. Found that the water pressure in the home was at 120 psi, well over the maximum desired pressure of 80 psi. Offered pricing to install a PRV and replace the expansion tank with a membership renewal. Customer accepted. Shut off water and drained system. Installed a new 3/4â€ PRV in the crawlspace onto the existing pex water line. Turned water back on and relieved air, no leaks. Adjusted the PRV to provide 70 psi to the home. Isolated water heater after shutting off power. Removed previous expansion tank and installed a new one. Previous expansion tank had failed and was completely water logged. Adjusted new expansion tank to be 70 psi. Turned on water, relieved air, tested for leaks, none detected. Returned power to the water heater. Thank you for choosing CPI!
Customer called in because of leak coming from water heater. Customer chose to move forward with replacement of unit. Shut water off to tank. Drained tank. Removed existing venting. Removed existing water heater flexâ€™s. Removed existing earthquake straps. Removed existing T&P piping. Removed existing gas flex. Removed tank. Installed new tank. Installed new water heater flexâ€™s. Installed new T&P drain piping. Installed new gas flex. Filled tank. Checked for leaks. No signs of water leaks found at this time. Checked twice for gas leaks using soap and gas detection equipment. No signs of gas leaks found at this time. Fired off tank. Insulated water heater flexâ€™s. Thank you for choosing CPI plumbing and heating!
Checked customer complaint about a banging sound from his water pipes. The customer had recently had a new well pump and pressure tank installed for his home and had started to hear a banging noise when he would flush the toilets and there was air in the pipes when he would use a faucet or shower. Presented customer pricing to perform a diagnostic to make sure that his pressure tank was not damaged. After pricing was approved I drained the pressure tank of water and checked the air pressure in the top. The air pressure was at about 38psi. This meant that the bladder in the tank was not ruptured. I filled the pressure tank back up and bled the air from the lines. I had the customer turn the well pump off and I flushed the toilets to see if there was any air. There was no air on he lines when the pump was off but when the pump was on there would be air in the lines. The customer decided hat he would call the well company that installed it to make sure his well pump is not pumping in air.
Arrived on site per customer request to give estimates for replacement of water heater and furnace as well as installation of a heat pump. Took measurements as needed, created estimates for items and went over options with customer. Will email estimates to customer. Collected dispatch fee. Thank you for choosing CPI Plumbing and Heating!
Customer called in about leak coming from ceiling. Tenant said that leak was not constant and only appeared randomly. Went through and tested fixtures in bathroom above where leak was. Load tested sink. Flushed toilet 3 times. Ran water in tub. Removed trim for waste and overflow. Waste and overflow was not seated correctly. It appeared that silicone was placed around waste and overflow gap but had now failed. Poured water into waste and overflow and the leak presented itself in apartment below. Cut open drywall to expose piping. Note: management was notified that drywall repair would have to be done by others. Removed existing waste and overflow. Installed new waste and overflow along with new piping. Load tested tub 5 times. Ran water at tub for 10 minutes. No sign of leaks At this time. Thank you for choosing CPI plumbing and heating!
Checked customer complaint about a clogged main line. The customers main line was clogged and he did not know where his septic tank access was. Presented customer pricing to pull and reset his toilet and dig up his septic tank. After pricing was approved I laid down a rug to protect the customerâ€™s floor from damage. I pulled the toilet and used the camera to locate the obstruction. The obstruction was outside where the septic tank was. Performed excavation of the septic tank access. After the access was dug up I pulled the lid and discovered the septic tank was full. The waste level was above the inlet baffle. The customer informed me that he had not pumped his tank in about 15 years. After making sure the inlet baffle was clear I closed the septic tank lids and performed the toilet reset. The toilet was reset with new wax ring, supply line, closet bolts and china caps. I caulked the toilet with clear caulking as per customerâ€™s request. I referred the customer to Tiger Septic so he
Performed electric water heater diagnostic found that lower thermostat has failed and water heater tripping on transfer from upper to lower thermostat this shuts the water heater down completely no hot water Owner choose to have 50 gallon HTP water heater installed waived diagnostic Installed pan with drain to outside location Plumbed temperature and pressure relief valve to outside location Installed new emergency water shutoff valve on cold water inlet Water heater is heating properly No warranty on any existing plumbing All new plumbing tested no leaks Thank You for choosing CPI for your plumbing needs
Arrived and talked to the tenant in unit 125. I was informed that water is coming from ceiling lite in bathroom. Called the office at creekside informed them that we need to open the ceiling in unit 125 and we would also need to get into the unit above in order to perform leak diagnostic by running water in the upper unit wait to hear back from creekside apartments.
with membership Excludes: Warranty of damage counter top surfaces and / or incorrect size of opening Checked customer complaint about about a bad garbage disposal. The customer had a garbage disposal that was leaking and wanted to replace it. The customer also purchased a new sink and faucet that they wanted installed. Presented customer pricing to install a customer supplied kitchen sink, faucet and garbage disposal. After pricing was approved I laid down a rug to protect the customerâ€™s floor from damage. Performed the removal of the existing kitchen sink. After the kitchen sink, faucet and garbage disposal were removed I cleaned the area of installation. Performed installation of the new kitchen sink, faucet and garbage disposal. After the new fixtures were installed I performed a leak test with the customer. The kitchen sink, faucet and garbage disposal performed as designed and there were no leaks when last checked. I caulked the sink with clear caulking as per customerâ€™s r
Arrived onsite customer informed me that the shower was Luke warm. Piping next to shower valve reached 108 degrees. Discovered that the limit stop was in the incorrect position. Made correct adjustments, shower temperature reaches 109 on hottest point. Had the customers daughter confirm that the shower was indeed warm enough now. Cold water side of the valve is 58 degrees, hot water side is 109. Shower valve turns off in correct position. No charge for today. Thank you for choosing CPI Plumbing and Heating Inc.
Gave pricing for repipe of home. Customer would like to get a few more estimates before deciding on moving forward.
This 100% exterior work. Provided pricing per customer request. Chelsie followed up twice and never heard back
Arrived on site to perform the work as proposed. Began by shutting off water to the toilets. We then removed the 2 old toilets. Provided and installed 2 new Kohler toilets. Clifford informed me that he would like the elongated to be installed in the master bath and the comfort height to be installed in the guest bath. Put together new toilets per manufacturer instructions. Tested operation of both toilets by flushing them 20+ times ensuring everything was leak free and functioning properly. Showed Clifford the operation of both toilets insuring it but his expectations. Provided and installed a new T6 pro thermostat per manufacturers instructions. Programed thermostat per customer request. Clifford informed me that he would like to leave all programming off at this time. He would like to have the capability of just straight up and down controls. Informed Clifford that if we had to make another trip back out to program the thermostat charges will apply. Checked operation of furnace multi
Reinstalled existing chrome tailpiece, adjusted in crawlspace New gasket seal New support strap in crawlspace No warranty on any existing plumbing or plumbing fixtures Recommend not moving tub to prevent loosening drain connection Thank you for choosing CPI for your plumbing needs