Pleasant young man.
Furnace is working. We have heat and hot water. Thank you for your hard work.
Great working with Jon. He was knowledgeable and excellent accommodating particulars of working at this location and owner. He was terrific working within our COVID-19 concerns. Very knowledgeable and provided good answers to my many questions and concerns about the job. I would value working with Jon in the future.
Josh was very helpful working with John from CPI today. Josh is intelligent, knowledgeable even though only short time on the job so far, courteous, and pleasure to work with. Glad to see quality staff working for CPI.
Jose was prompt, personable, proficient and efficient.
Furnace quit working on a Saturday morning. I called CPI plumbing and heating and even though it wasn't during normal office hours, a technician (Davis) showed up within a couple of hours and had my furnace up and running in an hour. Davis was very polite, professional and knowledgeable and I will use CPI plumbing and heating again. Thank you for your quick service.
Jose is very good and knowledgable knows is job inside and out and I would have him back for any future issues.
Great guys that kept us informed Step by step
A well explained, well executed job
Customer had a clogged storm drain. In the morning, water had pooled and began to flow under the bay door into the building. By the time I had arrived the backup was only to the top of the storm grate. I began by using the jetter down the storm drain. I could get about 18 feet before it would not go any further. Worked the drain back and forth with the jetter and got it to start draining slowly. Along the same wall as the storm drain, I looked down each down spout going into the ground and could not see any water backed up. This indicated that the problem is between the storm and the first down spout. I went back into the storm drain with the jetter, this time the water had drained down and I could see the direction of the fitting. Worked the drain for another 45 minutes until water had flown freely down. Tried to fit the camera down to see if anything was stuck in there but I could not get it beyond the fitting. I stuck a scrap piece of pex down it to feel for any edges. Most of the p
Confirmed with customer that washing machine box needs to be installed to have washer hooked up. Turned water off to unit in crawlspace. Cut open drywall to access drain line and water lines. Cut out section of copper water lines and installed pex piping to washing machine box shut off valves. Connected drain line to box. Turned water back on to building verifying no leaks present. CPI does not repair drywall. Thank you for choosing CPI Plumbing and Heating.
Discovered a closed ball valve before the zone valve for the half of the house that was not being heated. Opened ball valve confirmed that their was hot water on each side of the zone valve. Confirmed that the space was heating up. Space went from 68-70 and is still rising. Temperature guage on the return went up 15 degrees from 60-75 and continued to rise. No charge for today. Thank you for choosing CPI Plumbing and Heating Inc
Confirmed with customer that pop up assembly for bathroom sink broke apart and kitchen faucet is rusted at base and was loose. Replaced kitchen faucet with a New kohler forte faucet. Tested verifying proper function and no leaks present. Kitchen faucet is now secured to sink. Replaced pop up assembly for bathroom sink tested verifying proper drainage and no leaks present. Gave estimate to replace water heater as requested. Thank you for choosing CPI Plumbing and Heating.
Arrived onsite customers boiler has not been producing any hot water or heat. Presented pricing to do a diagnostic. Customer approved pricing for a diagnostic. Discovered that the pump that we had replaced back in February, had been pulling 1.05 amps and was rated for a maximum of .74 amps. The pump had burnt out. Swapped the pump out under warranty. Noticed that the air eliminator on system was dripping meaning that the float on the inside has gone bad. Emailed over pricing to replace that. Pump is sitting in a high point on the system so itâ€™s very easy for air to get trapped inside the pump. Confirmed operation of the system once the pump was replaced. Thank you for choosing CPI Plumbing and Heating Inc.
Main floor bathroom I provided and installed a new elongated pressure assist comfort height toilet. I provided and installed a new pop up drain and p- trap. Upstairs hall bathroom I provided and installed a new elongated comfort height toilet. I provided and installed a new pop up drain and p-trap Master bathroom I provided and installed a new elongated comfort height toilet. I provided and installed new pop up drains and p-traps Garage I provided and installed a new 50 gallon LP atmospheric water heater up to code with a new stand and gas/water emergency shut off valves. I tested all gas connections with an electronic gas sniffer and no leaks were detected.
Customer wanted a new water heater, bathroom faucet and kitchen faucet. Uninstalled the old water heater, cut the old copper pipe to about 2â€ from the wall and soldered new copper above the new water heater. Also removed both faucets and installed the new ones that the customer had picked out. 3 emergency stops were leaking after we turned them off most likely due to the age and the fact that they havenâ€™t been used in a long time. Removed he old stops and installed 3 new quarter turn ball valves. Once everything was installed, turned the water back on and tested all valves. No leaks detected. Opened the valves and tested for leaks in the fixtures and the water heater. No leaks detected. Let the air out of the hot water line and turned power back on to the heater. Customer also wanted an access panel behind the shower head, it was loose and could be pulled. Upon installing no the panel, I could see that the riser had not been screwed to the beam. I screwed the drop ear 90 to the bea
Customer had a leaking toilet, specifically the flush valve gasket. Replaced with a new fill valve. Tested the toilet by flushing it 10 times. No signs of leaks. Thank you for choosing CPI!
Customer wanted someone to take a look at her water heater. It is 28 years old and is not securely strapped and shows signs of corrosion. I will be back out Wednesday the 23rd to install a new one as well as two new faucets and an access panel behind the shower head. Thank you for choosing CPI!
I provided options to remove and installed two owner supplied bath tubs. This will done in two trips. Trip one will be to demo both tubs and cap the drain lines. Any damages caused to the home will have to be repaired before the installation of the new tubs. These repairs will not be covered by CPI. Trip two will be the installation of the new tubs and waste and overflow drains.
I provided multiple options for new toilets and faucets. Mr. an Mrs. Hueffed want to discuss the options before making a decision.
Arrived onsite to replace the contactor as proposed. Was informed by tech support after checking resistance across the contactor that the contactor was bad. Replaced contactor and the unit is still short cycling. There is a different error code this time, which is 7 fast flashes and 4 short flashes. Which means no 230v when call. Attempted to contact carrier tech support as I have been in contact with them throughout this entire process. They originally informed me to replace the control board. Issue still was occurring so they informed me to replace the contactor. Issue is still occurring will follow up with customer once we get in contact with tech support. Checked the following safeties Low pressure switch 0.0 ohms, high pressure switch 0.1 ohms. OAT ol, OCT ol, RVS 13.1 Thank you for choosing CPI Plumbing and Heating Inc.
Customer had very low water pressure and could hear a â€œsiphoningâ€ sound when she opened the hot side. I went into the crawl space and could confirm there was a water leak where the water line turned up into the kitchen sink cabinet. After cutting the pipe, I saw that the previous plastic shark bite had been broken. This is most likely because of it being installed against the floor board. In order to prevent abrasion in the future, I used a 90 so the new pipe goes straight up through the floor. I used shark bites to attach the pex in the crawl and under the sink. Once installed, I turned the water back on and relieved the air out of the kitchen sink line. Did a full inspection of installed pipe and no water leaks could be detected. Customer stated that the water pressure was much better than it had been. Told the customer she could turn the water heater back on. Customer had shut off the heater previously. Thank you for choosing CPI!
Arrived onsite per customer request of getting their furnace and heat pump serviced. Offered customer pricing based on what pieces of equipment they wanted serviced. Flushed and drained HTP water heater. Serviced Air handler and Heat pump system, everything internally inside the air handler was in working order and all banks of strip heat were pulling right around 22A. The outdoor unit was working order, unit is getting up there in age and is a R22 system. All measurements are within manufacturers specifications. Vapor and liquid line temperatures meet expectations for outdoor temperatures. All measurements are in the attached forms. Swapped out air filter, put condensate tablets into the condensate pump. Confirmed operation of condensate pump. Confirmed that all air was bled from recirculation pump. Thank you for choosing CPI Plumbing and Heating Inc.
Customer has a Rinnai tankless that is giving off error code 17. Upon inspection and after talking to Rinnai Tech service, determined problem was coming from combustion fan area, specifically the Venturi. I went up on roof to inspect the vent termination kit. The vent termination kit is missing it's top cover piece. When is rains water can enter the tankless unit from the combustion air and vent piping. As a result, the water is dripping directly onto the fan motor. The fan motor is completely rusted. After further inspection it has been determined that this fan is not repairable. Customer has already purchased a new tankless unit of the same model, but they weâ€™re trying to see if a repair could be made to the existing tankless unit. We strongly recommend not replacing the tankless until the venting issues have been resolved. Recommended that they purchase a Navian tankless over Rinnai tankless. But, customer would rather use the Rinnai they already have. I showed Byr