Jose was prompt, personable, proficient and efficient.
Furnace quit working on a Saturday morning. I called CPI plumbing and heating and even though it wasn't during normal office hours, a technician (Davis) showed up within a couple of hours and had my furnace up and running in an hour. Davis was very polite, professional and knowledgeable and I will use CPI plumbing and heating again. Thank you for your quick service.
Jose is very good and knowledgable knows is job inside and out and I would have him back for any future issues.
Great guys that kept us informed Step by step
A well explained, well executed job
Was really good!
The customer recently installed Kohler toilet tank had come slightly loose from the bowl. Tightened the tank to bowl bolts and the toilet is now operating as designed.
Customer request to replace existing kitchen faucet with new owner supplied faucet. Removed existing kitchen faucet. Installed new owner supplied kitchen faucet. Tested for leaks and made sure faucet was working properly. No leaks at this time. Thank you for choosing CPI plumbing and heating.
Arrived onsite customer had a complaint of no heat. Customer informed me that the pilot light wasnâ€™t even coming on. Presented pricing for a diagnostic. Repairs done in the past are currently out of warranty. Customer approved the diagnostic so I began the work. First I gave the unit a call for heat, discovered that the control board had an error code of two flashes, this means pressure switch stuck open. Checked all wire connections, checked the hose to the pressure switch and determined that the hose had been blocked by some sediment. Blew the sediment out and restarted the furnace. Furnace operated great after the sediment was blown out. Gave the unit 10 calls for heat and each time the unit fired up and worked correctly. The inducer motor was pulling 0.9 amps and is rated for a maximum of 1.05, the blower motor was pulling 6.2 amps and is only rated for a maximum of 5.5 fla. This means the blower motor is over working, this could be because supply and return registers are being b
10/21/2020 Confirmed with customer that dishwasher would not drain. Removed air gap and dishwasher line from garbage disposal cleaned lines. Hooked air gap and drain line back up tested function of dishwasher several times Verifying proper drainage. Found Quest water lines for house that have been recalled will give pricing to repipe water lines for house. Existing vapor barrier, flex ducting, and electrical wires are severely compromised to due to rodent issues. CPI Strongly recommends an exterminator be called immediately to assess conditions. Thank you for choosing CPI Plumbing and Heating.
I performed the annual maintenance and safety inspection on the plumbing system and flushed the water heater. Everything is in great working condition at this time. The main bathroom sink was slow to drain. I cleared the pop up assembly at no charge.
10/21/2020 Confirmed with customer that upstairs toilet was not draining all other fixtures in the house are draining properly. Used cable through toilet pushing blockage down the drain line. Tested toilet multiple times verifying proper drainage. Outside hose bib is leaking gave price to repair as well as replacing with a new one. Also gave estimate to install adjustable height shower head. Thank you for choosing CPI Plumbing and Heating.
I shut down the incoming water supply for the water heater. I drained down the tank and removed the failed expansion tank. I provided and installed a new expansion tank in the same location as the previous tank. I turned the water supply back on to the water heater and tested the new expansion tank. The new tank is in great working condition at this time. I noticed that outside sewer clean out didnâ€™t have a cap on it. I installed a rubber cap on the outside sewer line at no additional charge. As per Nathan I closed the garage door on my out.
10/16/2020 Verified customers kitchen sink was not draining but all other fixtures in the building are draining properly. Removed trap and used cable through kitchen drain line clearing out food blockage. Re assembled trap under kitchen sink verified drain is flowing properly and no leaks are present. Thank you for choosing CPI Plumbing and Heating.
After hrs Stanwood as quoted $150 Opened inlet baffle access on septic tank baffle tee was clear, ran camera toward house unable to see blockage Waived diagnostic Performed powersnake able to clear blockage enough to clear lines in building Courtesy Video inspection found root penetration located under concrete ramp near front entrance to building Need to get option together to saw cut hand excavate install 2 way cleanout with flush access cover And patch concrete No warranty on any drain cleaning attempt to clear blockage only
Performed diagnostic on water right sanitizer 4 yrs old Per directions of tech support ran system through cycles to determine cause of draw failure Recommend injector replacement seal on inlet tube and also found o ring on generator has been damage Temporary sealed inlet and water is drawing for now Need to get the option for repairs Will give proposal to perform repairs No warranty on any existing plumbing or plumbing fixtures
Customer complaint of water leak. Water leak was on 1â€ poly barb fitting that had split in two different sections of the fitting. Removed poly fitting and cut out section of 1â€ pex pipe as needed. Installed new section of pipe with new 1â€ poly fitting. Turned water back on to test for leaks. No leaks at this time. *Work under warranty Thank you for choosing CPI plumbing and heating.
Arrived onsite. customer had a complaint of no heat and a smell of burnt wires. Noticed a melted wire located on same terminal of strip heat which had prior issues. This may have been caused by a loose connection. Replaced existing section of wire and made new connections as required. Double checked to make sure that the terminal connections were secure and tight. Tested each strip heat for amperage and was getting 23 amps (+ or - 1%) which meet manufacturers standards. Measuring proper voltage at each incoming terminal and also at each terminal to ground connection. Cycled multiple times and Confirmed the operation of the furnace. Air temperature at supply registers was measuring 130 degrees F. at each register. No charge for todayâ€™s visit. Warranty related. Thank you for choosing CPI Plumbing and Heating Inc.
Customer had reported that drains were backing up into downstairs tub and toilet. Could not locate septic tank in yard. Sewer pipe was only a few inches deep. Found cracked thin wall pvc pipe where it transitioned from abs. Cut out bad section and used video inspection equipment to locate septic tank in black berry bushes. Inlet baffle was clogged with paper. Removed clog and line drained to a point. Septic tank waste level is above inlet baffle. Septic company will need to evacuate tank and evaluate. Repaired sewer pipe and tested. Thin wall pvc is prone to cracking and collapsing. Will give pricing to install better quality drain after septic tank is evaluated. No warranty on drain cleaning.
Performed valve replacement with new spud replacement on toilet in Womenâ€™s ADA stall All new plumbing tested no leaks and toilet working properly no warranty on any existing plumbing or plumbing fixtures