Concerning Brian, as always he was very professional, efficient, and pleasant. Concerning Crome in general I greatly appreciate the excellent customer service at all times. You call them and someone actually answers the phone and they actually know what they are talking about and they can actually help you get something scheduled in a few days (unlike several other recent unfortunate experiences I have had with some other local non-HVAC companies). Anybody can sell you something but nowadays it's service after the sale that gets my business. That's why I keep calling Crome with my HVAC biz (and don't call back these other local firms).
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I received a text and a phone call letting me know he was 15 minutes away. When he arrived he let me know what he was going to be doing. He was patient with me, answering all of my questions. Very kind to my dogs.
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The technician arrived as scheduled and went right to work. It was obvious he was fluent in his work. After completion of the task, he gave a review of what he had found and done. We are very happy with his work.
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Friendly service people always explain what and why they do .
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I really appreciate the reminder texts and the call announcing the arrival. Especially appreciate the on time service and the piece of mind from having a professional inspection. The service tech was also very respectful to our home and removed his shoes before coming in without even being asked. This says a lot to me about the care that this company puts into their work.
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Carol was very helpful and professional, she gave me a time to expect service. And my furnace was repaired.
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Hot smell coming from central air conditioning unit outside.
Seasonal maintenance check up on Lennox central air conditioning system.
Seasonal air conditioning maintenance check up on RUUD.
Goodman central air conditioning system almost out of refrigerant. System charged to proper level with R410 and recommended high pressure nitrogen leak check and repair.
A.O. Smith Water Heater Replacement Quote
Seasonal furnace maintenance check up.
