I was very pleased to have Grayson in my home to fix problems in 2:3 toilets. He is thorough, neat, considerate and very knowledgeable in his profession.
Great service! Very professional and courteous!
Crystal Blue Plumbing Heating and Air came out to inspect my install. Brad arrived and is very professional and courteous. He put together a full estimate that was transparent and easy to understand. If you have a job that requires install of an already purchased product these are the guys.
I called because I had a clogged toilet. The response time was super quick. Taylor was at my house in about an hour. He worked hard to clear the clog. It was my daughter’s wipes that clogged my plumbing. He pulled them out and fixed the problem. He was very nice and professional. I will definitely be saving this number to use in the future. Thanks a million. You saved the day.
Taylor was great professional and explained all the repairs and gave us options. Overall experience was excellent.
Customer service was excellent and they did a great job
Fast and easy appointments and they were very accommodating by working with my schedule. Taylor, my technician, kept in contact with me via text while I was at work and payment was easily made via email.
The service I received today from Crystal Blue Plumbing, Heating and Air was awesome. From making my phone call to them, to having the technicians arrive and take care of my issue, the experience was great. They handled our issue very professionally and were very polite and respectful. Should we have a need for help again they will be getting the call.
The initial call for service was fast and friendly. I was given a 4 hr window and Chris showed up 30 mins into the window which I was super pleased with. He came in and was friendly, knew what he was doing, took his time and explained everything to us. We will absolutely be using crystal blue for any future plumbing issues we hope won’t arise. :)
No problems with the sevice
Ken shows great customer service skills and easy to get his point accross
Out to estimate replacement of 5 ton gas/electric split system. Existing system 65 years old. Recommend 5 ton system, and at this time, we do not recommend replacement of ductwork, only sealing necessary leaks which is included in our estimates. Gave 2 options, 1 for Trane, 1 for RunTru. Client not ready to make decision at this time, will be making decision in 2-3 days.
Toilet repair kit for pressurized toilet. In this estimate we will need to shut the water down at the supply line and disconnect the supply to the toilet. After that we can then start to remove the bolts from the tank to bowl connection due to the fact we know the gasket has gone bad just from overtime usage. So we will be replacing the gasket from tank to bowl as well as taking out the entire pressurized tank inside the toilet and replacing with the same model and serial number from the supply house. After the installation we will then run a full system text to ensure that nothing is leaking in that the toilet is functioning properly.
In this estimate we will have to pull the toilet and inspect the toilet flange as well as sending a camera down to inspect the pipe for any issues that could be cause the toilet to clog.
installation of a 2.5 ton Trane roof top gas package unit, removal of old unit and disposal per EPA guidelines. Crane to remove old unit and lift new unit onto roof. We would pull the Permit and coordinate the 3rd party title 24 testing for you. we would be sealing the ducts so it will meet new standards. New plenums if needed. New adjustable roof curb. New gas line to code, new whip and disconnect.
Client stated unit was not cooling, Out door unit was not coming. Found dual run capacitor blown up and not operational. Replaced and system is up and running have a 22 degree temperature split.
found system with high-voltage power to service disconnect found service disconnect handle in upside down not supplying power to condenser. Tested low voltage have low voltage at condenser. installed service disconnect handled in appropriately in the on position and tested unit operation of unit turned on running with no problems ran 7-10 minutes turned off restarted system. system has five minute delay which is normal checked refrigerant charge refrigerant charge perfect no failures with unit at this time.
quoted replacement options, sold job replacement of unit on roof wednesday the 19th
Clients ac has been out for 2 years. Out door unit would not come on. Found that the limit switch was open. Checked charge and there was no pressure system takes 6.8 pounds. Added proper amount of refrigerant.. Have a 18 degree temperature split. System is operating at this point. Replaced contactor since it was sparking when it came on. Will come back tomorrow and add dye to system, Will return 08/25/2020 10 am for dye inspection
In this estimate we will be using our sea snake rigid camera to camera from the back of the house clean out all the way to the city in the front of the property. After doing the sewer inspection everything looks to be very clear thereâ€™s no debris or discrepancies in the pipe when I reach the city clean out it was a little difficult but I could see Orangeburg pipe if thereâ€™s ever a problem in that area it is the cityâ€™s responsibility. Discounted customer for the inconvenience of 2 visits in one day. Customer seems to be happy and satisfied with the job performed.
Did not perform any work customer wants the pipe to be replaced with just a standard PVC coupling with a piece of pipe to another standard PVC coupling. Thereâ€™s too much liability for our company to do a repair like that because the earth has shifted and the pipe has too much pressure on it. (Which is why it cracked to begin with). the only way I would repair this pipe without worrying about the liability of it breaking again is by using 4 pvc 90s to relieve the pressure of the pipe that is shifted. Customer wants to call another company or someone who can just run a straight piece of pipe without digging anymore. I offered to fix it the way he wants but in order to do that we would need to dig up the dirt more to relieve pressure of pipe and also allow for wiggle room to slide our PVC couplings onto the new piece of pipe. That would cost more than the repair that we originally talked about. Customer would like to have another opinion.
This estimate is to install an air gap we will have to drill a hole on the right side of sink in order to install air gap we will install a 7/8 hose to go from air gap to garbage disposal.
This estimate is to open the wall under kitchen sink and lower San tee to give proper grade for kitchen drain.we will also install new garbage disposal and new p trap and drain piping under kitchen sink. Will put back rough patch of sheet rock when completed does not include tape or texture
Out to estimate replacement of split system, downflow furnace in closest. Concerned with airflow to master bedroom. Recommend upsizing supply duct or grille size and/or dampening bathroom supply grille/duct. Clients reviewing bids.
Found system with plugged drain line leaking water Unit from upstairs leaking water from secondary indicating main primary drain line plugged. unplug drain line. Perform further diagnostic on unit found unit almost void of refrigerant added some refrigerant to determine if leak is visible found leak at indoor event coil recommend replacing indoor eve app coil and installing proper piston to match outdoor unit this will allow half the system to be replaced if you ever have to replace the outdoor unit All you will have to do is replace change piston in indoor unit to match new outdoor unit. Work done today Unplug drain line, charged system, leak search
Client stated that up stairs unit would not turn on. Verified customer concerns. Found up stairs thermostat was blank, Inspected air handler in the attic. Older insulation. R4 grey duct work. 30 year old air handler, Unit had power going to it. Manually tested unit and unit came on. Found coil pan to be full of water. Suggest condensate flush. Found secondary line not going out side and ending in the attic. Tested capacitor and it was at spec. Tested motor amps and it was at spec. Unit was clean and operating. Replaced batteries in thermostat and it came On. Inspected out door unit. Tested all capacitor and they where all in spec. Tested condenser fan motor and it was at spec. Tested compressor amps and it was at spec. Coil was vary dirty suggest coil clean Plum condensate secondary line out of attic. Clear and flush primary drain. Clean out door unit. Club membership Diagnostics Client went with recommendations.