Ken shows great customer service skills and easy to get his point accross
Nice, informative, and thorough.
Jeremy proved responsible and determined.
He did awesome he's a wonderful young plumber very knowledgeable we scheduled for him to come back on Friday and do the work I really like Jeremy Fulton very much
Sean is a good conscientious worker.
This is the source for tankless water heater service. The technician knows the product inside out and will tell you what he's doing every step of the way.
Recommended services. Customer opted against work, stated he would prefer to do it himself
Customer has the master bathroom toilet not flushing and the issue has spread to the hall bathroom toilet as well. Ran the camera and spotted the clog back towards the home, ran the snake and got stuck in the line. Finally got the snake loose and ran the camera down the line again, this time the camera revealed roots and a break in the sewer line under the home. For diagnosis purposes ran the camera and located where the block is in the connection of the toilets to the main sewer down the middle of the home. Augered the back bathroom toilet and pulled back massive roots, left estimate to jackhammer the concrete and repair the sewer line accounting for two days worth of work with two techs. Customer will contact us for work after she gets approval from her insurance.
Install Trane Package Heat Pump, crane needed, seal to existing plenum transitions. New thermostat included.
Performed furnace maintenance on 3 yr old day night upflow garage. Found filter very dirty. Changed filter. Cleaned burners and flame sensor. Checked capacitor ok. 10 mfd. checked electrical connections all tight ok. Found gas line improperly run, flex runs into unit. See pictures. Hole is jagged and cut cut the flex line. Recommended replacing with black pipe. Flue pipe is hacked together. It had a wye for a water heater but that has been removed and switched to a tankless. Re sealed cork tape and refrigerant lines into coil.
After we installed a new sewer system for the customer they noticed a faint sewer smell coming from underneath the hall lavatory sink. Upon arrival i smelled a fainted sewage smell under the lavatory sink, I noticed a loose lavatory faucet. Ran the camera as a customer service call as part of our warranty in case there is a break in the sewer line that we installed. Recorded the video and attached to the job, I found no breaks or sewage backups at all in the sewer line. I noticed the p-trap assembly was new and the trap bend had a white film stuck in it and smelled of sewage, the other connections did not smell at all. I cleaned the fitting and verified with the customer that the smell seemed to be the same as the initial smell. I filled the lavatory sink and when i drained it i noticed the pop-up assembly was leaking, I tightened down the assembly and tested again without any leaks. Last course of action was to shut the lavatory sink door and waited 10 minutes, upon opening the door i
Customer has a clogg near his laundry sink he has snaked it before and it worked for a while. When the kitchen sink or dishwasher is ran the line backs up into the laundry sink. Presented trap removal and snaking the sewer line and the customer denied the work. Customer also did not want the estimates emailed to him.
Homeowner noticing a sewer smell underneath the hall bathroom lavatory sink, when I open the cabinet I did notice a very small smell for just a second but the homeowner mentioned he had just clean out the cabinet and accidentally aired it out. I cannot visually see any problems, we will need to return with a sewer camera that has the small head attachment disconnect the 1 1/2 p-trap and run the camera down to see is the line stack is broken. Also may have to go on the roof and run the camera down the vet. The homeowners are currently on hold for completing the floor. They would like somebody out here as soon as possible. No charge warranty
Found drain line located under the kitchen leaking from the 3 inch waist, there is a lot of water underneath the kitchen which is causing a really bad sewer smell. I recommend to have a company come out and remove all the water from under the home so that we could get in there and properly replace the broken waistline. With the age of the line we would not be able to give any warranty
Homeowner is still awaiting finalized permits for new construction. 3 to 4 months out. He will have us back out. No proposal at this time.
Provided estimate for the scope of work.
Customer has concrete in the sewer lines and would like to have the pipes cleared of any and all debris, there is access to the vent from the roof. Recommend a camera down the sewer vent to assess the extent of debris, other recommendation is to hydro-jett the sewer line trying to the clear as much of debris as possible. The only choice past these steps is knocking up the concrete and removing the blocked pipes, if we need to take this step then another trip with the camera needs to be done to determine where and how to schedule this job. Left estimates for Jason from the roofing company, the customer will contact us when they decide what they want to do.
â€” Electronic Video Scan â€” - Camera sewer line from available cleanout - Clean out in yard allows for approx. 25% of line inspected - For full line inspection additional work required - Collaborated with Mr. Merker on findings - Additional estimates to scope 100% of outside sewer available upon request Customer to contact office for payment today