Customer has a toilet from Australia that is leaking into the bowl and will not stop, upon diagnosis determined that the flapper is leaking. In order to get to the flapper the tank has to be removed, presented price and customer became agitated even after I provided her a veteran discount. #no After discussing the price I determined that this customer is obviously very disgruntled and gave her diagnosis fee back to her. Customer was provided a free diagnosis of why her toilet was leaking.
Performed diagnostic on system 23 yr old Goodman condenser. Found system low on refrigerant. Charged system with one pound, numbers got better. Just out of range need to add 2nd lb. added second lb of refrigerant and reinsulated lineset to condenser. System running ok at this time. Checked electrical and capacitor ok at this time. Client informed me there might be a leak in attic at plenum no easy access to attic, wants to address leak and possibly adding ducts to 1 room when does roof.