Mike seemed resolve our air conditioner issue. He was very friendly and professional.
Friendly, informative, and thorough service.
Very friendly and efficient and helpful
Taylor and Sam did an outstanding job Both professional and great at what they do
Really took the time to answer all my questions about add on products and over all system issues. Scott did a professional, courteous, and informative analysis of my AC and Furnace. Signed up for a maintenance contract. I would highly recommend anyone to get one with Blue Crystal.
Keaton Rook did a great job.
It was good! He was really great! Very helpful and friendly
Looking forward to having a/c fixed tomorow. Thank u
Scott was personable and informative.
Open clean out under kitchen Sink we will also need to remove the P-trap which is blocking the clean out access and put it back together when weâ€™re finished use Teflon tape and pipe sealant to secure the leaking fitting at the top of the basket strainer. We will fix the leak for the customer for free because he signing up for a membership he is now a crystal blue customer. Once we have remove the P-trap and open the clean out access we will then send our sewer machine down clear the clog and check the clean out in the front of the property to see water flowing. After I cleared the line and then open the city clean out on the customers driveway I sent the camera down to the customer could see water flowing through the city clean out so that he could tell for sure that the kitchen sink is now un-clogged. Customer seemed very happy and satisfied with the job performed.
Open house clean out and send cable up too 80 ft. We will be using a mainline Spartan cable machine. This cable machine has a cloth on it in this particular situation we know there are roots coming through the clay clean out. This cable cloth will be able to grab the routes and pull out the majority of them after the line is clear we will then inspect pipe line. After we will show the customer what the pipe has inside the line. After going over the options with the customer he is interested in getting a Hydro Jetter heâ€™s very happy and satisfied with the job performed today.
Out to finish ductwork to room above garage. Adrian would like estimated to replace each system. Will work on estimates this afternoon and email over estimates, options for each system separately, combined and different efficiency options.
Found capacitor and contactor to be bad. Replaced both and the condenser still will not run. Had 24V to Contactor and it still will not run. Sending lead tech out in the morning. Double checked for insulation from yesterday found common and run wire for compressor connected backwards that would cause a compressor malfunction if unit was to run fixed wiring try testing system unit has different situation than yesterday indoor blower now not even coming on previous day blower would come on have no low-voltage to the outdoor unit. Inspected system found zone control board with cover panel off and zone control fan cycler disconnected. Further inspection found no 24 V power at zone control board. checked furnace have no 24 V power coming from control board. checked transformer have 24 V power coming from transformer. visual inspection of control board found control board with shorted out burned up connections for common side of 24 V connection. Replaced control board done at no charge to
Estimate to install a Trane 3 Ton 17 SEER Two Stage Cool with a horizontal 80% Two Stage gas furnace with True Variable Speed Blower. Scope of work to include: New drain pan, new electrical disconnect, whip, isolation pads, new condenser pad, furnace stand, nitrogen line set flush, reseal ductwork per Title 24 requirements. permits will be pulled. No thermostat or Co2 or smoke detectors needed. Roseville electric rebate of up to $500.00 for this package. We will relocate new equipment condenser to right of side of furnace. This includes additional lineset, lineset cover and electrical needed to relocate unit. Technicians will wear masks, gloves and other necessary personal protective equipment. Will tarp and cover floors, clothing, anything of customers necessary to protect from dust / damages.
Installing a customer supplied faucet. In this estimate we will need to turn the water off to the kitchen sink and disconnect the water supply lines. Then we can remove the old set rings under the faucet and remove the old fixture. Then install new kohlar faucet. Follow instructions exactly and then seal base of fixture with silicone to prevent leaking from the rim. After the install and then did a full system test glad the waterlines for mini air in the system. Everything looked great there was no leaks under the sink or above. Plus it seems to be functioning perfect. And the customer seem to be happy and satisfied with the job performed.
Offsite. Estimate replacement 3 ton split system system, horizontal furnace in attic. To send estimate to client via email, and call to go over estimate on phone.
Offsite. Emailing customer revised estimate for full system replacement.
Gave estimate to replace 5 ton ac and coil, attic and back yard. Recommend going with the 14 seer option to keep from having to run a new lineset. New pad whip and disconnect outside. Flushing lineset with rx11. Nitrogen Pressure test, vacuum to below 500 microns. Installing customer supplied ecobee thermostats.
Client stated compressor was not coming on. Found one wire from the contractor to the compressor was burnt. Replaced contractor and fixed wire no charge. System has been running for 10 days straight. When I was out it was 89 degrees and the amps for the compressor where within spec. After this heat wave the compressor is running at full amps. System is operating at this point Would like a quote for replacement.
Returned for leak inspection of dye added last visit, Opened up coil and did not find any dye but the coil was impacted. Cleaned coil. Inspected out door unit did not find any dye in the coil or any welds. Did see that the high side schrader valve has a little dye on it, Replaced both valves
Customer is looking for a half re-pipe on the sewer main line that connects to her kitchen sink and washing machine located in kitchen. I went over the details with her including the fact we would need to run new dedicated vents through the roof. Her walls to the home are all concrete so the vents will have to be on the exterior side running up to the roof. Iâ€™ll let her know we would Install everything up to California code. She seem to be very happy and satisfied with the information I gave her. We look forward to doing business with her in the future.
Replacement of existing whole house fan for same style, ordered part... part came wrong they sent a 30â€ whole house fan labeled as a 36â€ not going to work. Got system up and running temporarily. While we get new fan shipped in. I had already removed unit by the time the new one showed up onsite, so we reinstalled old fan louvers. They are not closing as well as they should. If you notice itâ€™s open will need to manually close them. Ordering new one today, looking at another 2 weeks for delivery, will be trying to get it here faster. Will call once we have the right one in hand. If we need to come back out and reset motor, we will at no cost while we are waiting for the right part to show up. Also old unit wasnâ€™t installed correctly. Not attached correctly to opening, and drywall is cracking on corner which makes me think it might not be mounted up they right, when we install new unit the guys will re screw everything together to be safe. Install: removed old whole house fan
Customer stated that unit was not operating and nest had no power. Inspected package unit on left side of home. Found that there was power coming into the fuse blocks but no power coming out. Tested fuses and found them both had failed, Replaced and unit kicked right on. Fuses are rated to 60 unit is only pulling a total of 24 amps. System is operating at this time with a proper 20 degree temperature split. One duct in room above garage still needs to be Changed out. They would like a quote for replacing the package unit as well.