Karson McKay was personable and meticulous with his work. He found that the blower case and wheel were dirty, then removed and cleaned them. He also found a problem during testing where the blower capacitor was operating below 10 percent which could have failed at anytime. He suggested we could replace this part. I said go ahead. I liked that Karson was honest and straight forward as well. I want him to come back when it’s time for the AC check this coming spring.