Have any feedback for us? We'd love to hear it! Call us at (540) 456-9993 and let us know how we are doing.
Heater went down during a snow storm. Carl came out next day and diagnosed the issue and was able to fix it same day. I felt the price was very fair also. Would call again.
Response from CW Mossor Heating and Cooling:
Thank you for your kind words, Travis. We appreciate your business and are glad we were able to get your heat pump fixed quickly and efficiently.
Overall Experience
Quality
Price
Convenience
Mr Mossor was here on time as promised he was very good in checking my system out and finding two issues that needed immediate attention. He got the parts and fixed them in a short period of time and his prices we very reasonable and I would use him again
Response from CW Mossor Heating and Cooling:
Thank you. We are happy to bring you peace of mind and certainly would be glad to serve you in the future.
Overall Experience
Quality
Price
Convenience
Always helpful always on time fair pricing and always willing to help to do some extra things like changing a filter that I can’t reach. I always recommend Carl to other friends
Response from CW Mossor Heating and Cooling:
Thank you. It's always a pleasure to assist in making your life more enjoyable and comfortable.
Overall Experience
Quality
Price
Convenience
We received great service from Carl on our furnace today! We are ready for what the winter will bring.
Response from CW Mossor Heating and Cooling:
"Thank you for your kind words, Matthew! We're glad we could provide you with great service.
Overall Experience
Quality
Price
Convenience
Excellent service and responds to service calls quickly
Response from CW Mossor Heating and Cooling:
Diane, thank you for your 5-star review! We appreciate your feedback and are committed to providing excellent service to all of our customers. We will continue to respond to service calls quickly and efficiently. Sincerely, Carl Mossor
Overall Experience
Quality
Price
Convenience
Mr. Mossor always informed me of what he was doing each day he came to my house to replace my upstairs furnace and AC unit. Was on time everyday and took great care while working in my home. I could not have contracted with a better person.
Overall Experience
Quality
Price
Convenience
Very customer friendly, did a great job on the repairs. Didn’t take long to get everything up and running properly. Would recommend using them. I would definitely call for any issues.
Overall Experience
Quality
Price
Convenience
CW Mossor's contract price is reasonable and he scheduled a service/inspection appointment without delay. His invoice and report were thorough and professional. We hope to continue using Carl's company for years to come. Thank you!
Overall Experience
Quality
Price
Convenience
I appreciate Carl's promptness, attention to detail, and explanations of service recommendations. I've never felt pressured from an "upsell" that I've encountered from some other HVAC companies.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Carl was able to get to our house on short notice on a weeknight when we sprang a radiator leak just before Thanksgiving with a houseful if guests on the way! Looked like a disaster looming but he got the problem stopped quickly and gave us an accurate estimate of the time it would take to get the radiator replaced. He always showed up on the date and time he promised. He was very clear in his communications via text messaging. All in all he did a first- class job! Will definitely call on him again in the future for our furnace & radiator care.
Overall Experience
Quality
Price
Convenience
Carl was quick to respond to our request, he offered a fair comparable price to other companies and he was able to point out some installation issues for a new unit that other service techs had not noticed prior to beginning installation.
Overall Experience
Quality
Price
Convenience
Carl is extremely professional, knowledgeable, courteous, organized, prompt, great communication, easy to work with, and was able to resolve any issues I had as well as answer any questions I had. I had many quotes but chose to go with Carl and his company to perform my HVAC work and highly recommend him and will definitely go to him with any other HVAC questions, concerns, or other work.
Overall Experience
Quality
Price
Convenience
Carl is fantastic and my go to HVAC guy! Highly recommend!!
Overall Experience
Quality
Price
Convenience
I was a 2 times maintence in sc and it was only 120.00 year just think your price is a little high.
Overall Experience
Quality
Price
Convenience
Heat Pump / AC Service Call. Performed heat pump / air conditioning repair on Rheem. Heat pump had electrical short.
Heat Pump/Air Conditioning maintenance call. Performed tune-up on American Standard.
Heat Pump Service Call. No Heat because of electrical short in system.
Heating Service Call. Replaced inducer draft motor on Heil.
Dehumidifier service call. Clean Comfort dehumidifier isn’t dehumidifying the home.
Heat Pump / Air Conditioning Service Call. Variable Speed Blower Motor had seized up. Replaced Heat Pump/ AC blower motor on Rheem.
Hydronic Boiler maintenance call on Burnham. Performed tune up on fuel oil water boiler.
Heat Pump / air conditioning maintenance call. Performed heat pump / air conditioning tune up on Lennox.
Boiler service call. Found air in the hydronic system. Bleed air free of water boiler on Weil-McLain
Heat Pump / Air Conditioning maintenance call. Performed heat pump / AC tune up on Amana.
High Efficiency gas furnace service call. Replaced pressure switch for flue gas draft on Heil high efficiency natural gas furnace.
Gas furnace maintenance call. Performed Propane furnace tune up on Heil.
Gas furnace service call. Found gas valve not allowing gas to flow to the burners. Electrical wiring to gas valve wasn’t making good contact.
Gas furnace maintenance call. Performed gas furnace tune up on Goodman.
