Our Heat/Air stopped working on New Year's Day. Luckily, it wasn't Christmas Day when the temps were 7 degrees. We knew it would be a day or two since it was New Year's weekend, but the temps were moderate, so we weren't in need of immediate service. We left a message for Dale's on Sunday and were contacted by Dale's the next working day at 9 am promptly. Within one hour, Andrew T. showed up at our house and quickly found that our disconnect box had melted. Andrew T. was excellent and highly knowledgeable! He took the time to explain the problem to us and was very personable. He had the part available and since we are part of Dale's Comfort Club we received 15% off the repairs. We have had nothing but good experiences with Dale's and their technicians and office workers are awesome!
It was a good overall experience. It took a while to get someone out to fix our unit, but I understand this is a hard part of the year to need a repair.
Mom and I are impressed with the service technicians and their quick, but thorough installation. I would highly recommend them!
I was able to get a technician out the same morning I called. Rodrigo was informative, efficient, and polite.
We had an issue with our mini-split unit a few weeks after our second Comfort Club Service. Dale's sent a very responsible rep out to our house within 2-3 hours of calling them. Aaron R. quickly diagnosed the problem and spent several hours correcting it with no additional charge to us. Today was our 3rd visit from a Dale's technician, and they have all been great!
Ac repair, Lennox air conditioner and gas furnace diagnostic, service, and installation
Ac repair, Lennox air conditioner and gas furnace diagnostic, repair, and service.
Lennox new system installation inspection