We were in a real "pickle" this past weekend as our furnace stopped working unexpectedly (isn't that usually the case?). We made the call to your company for help and within an hour, Jeff shows up to "save the day". We can't say enough good things about him, not only because he was able to fix the problem, but because of his professionalism, dimeanor, and being very personable, engaging, and "real". He's just "good people" and to us, that means the world - there's a lot to be said about character and Jeff definitely has it.