When a problem arises during the weekend when most other plumbing companies are closed or booked, the situation feels like an emergency. That's exactly the same approach Brian took when I was able to connect with him. From my first call and until Brian called back was lightening fast. He was able to schedule me on a Sunday morning. I'm grateful that people like Brian exists. He's extremely knowledgeable and takes the time to explain every aspect of the situation. I will call Dial One for all my plumbing needs from now on.
