Solved the problem and had city of Irving checkout the street the next day.
Response from Dial One Johnson Plumbing:
I am so glad we were able to get you taken care of so efficiently Kathy! We are so thrilled to have you as one of our newest exclusive Advantage Club Members! You know who to call when you have any plumbing or HVAC problems arise! Thank you so much! Debra Clark, Dial One
