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Initial Installation made a mistake in not having the 2 stage A/C engage correctly. Luis found the mistake quickly and made the necessary changes so that it works as it's supposed to.
Kurt (as well as our experience with the other service technitions in the past) was great! He took the time to explain the problem to us and gave great advice on our options. Thank you!
Chris was thorough in inspection and quoted remedies
Luis diligently performed the tasks of the job very well and advised on some future issues. We feel good about being a member of DiBiase H&C. Thank You!
Our AC broke and we were not able to figure out what happened. I was recommended DiBiase by my general contractor. So I called them. Nicole was pleasant to talk to and explained their process clearly. Their technician Nathan came on time and fixed the issue and was courteous to talk to. We were happy with the results.
My wife and I have come to expect complete professionalism and reliability from the DiBiase team. They reach out proactively to schedule seasonal check-ups and show up on time. The technicians are always good people and know what they're doing. Our HVAC system is approaching 20 years old, so we have regular discussions about its limited life expectancy, but they do their best to keep it running as efficiently as possible.
Found system running thermostat was set to 75 degrees and was at 83 degrees inside temperature. Homeowner showed me were he was getting water at and had already dried up water prior to my arrival. Went over System and found system was low on charge. Only the air handler was replaced ( not the heatpump or lineset). Recommend to homeowner to add refrigerant and leak dye to get the system working for now. Then return and try to locate leak dye in about 30 days. Or replace the outdoor heat pump to match the indoor and replace the lineset. Homeowner want to check for the leak dye fist before making a desicion.
Replaced stat with provided stat, tested operation and notified Becca of completion which finished the activation for the stat.
Evaluated situations and discussed what concerns needed to be addressed and what ways would be the best. I will create options for all concerns and discuss what would be the best solution for the issues.
Performed precision a/c tune up on (2) carrier a/c system. Replaced 16x20x1 air filter. Checked all electrical conections and components. Replaced weak 35/5 mfd capacitor. Checked temperature split on both systems. Cleaned out ez traps. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both systems are working fine at time of service.
Found inducer motor running but not glowing hsi . Found crack in hsi. Also found burners rusted and corroded and some rust forming in heat exchanger. Recommended to homeowner that the system should be replaced. They ate renting the home . Wanted to just do repairs at this time replaced hsi and 20x20x1 air filter. Called distributer about burners and they are out about 3-5 days, will need to return to replace burners. Also performed combustion test. Furnace is working at time of service. Found piece of exhaust pipe completely rusted out. Will order piece of 6â€ pipe that is rusted out. No heat at this.
Performed precision a/c tune up on (4) a/c systems . Homeowner to replace ( 2) Lennox pure air kits , ( 1) 14x30x1 air filter, ( 1) healthy climate accordion style filter. Checked all electrical conections and components. Installed (2) surge protectors. Installed (1) duel 35/5 mfd capacitor. Checked all temperature splits. Cleaned out ez traps. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c systems are working fine at time of service.
Performed cooling maintenance, replaced air filter. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Installation of wet switch, wired wet switch in series with ez trap, test operation of wet switch ok, also during same visit secure one of the diffusers, diffusers is now properly secure all four sides are secure.
Performed cooling maintenance, replaced air filter. Cleaned eztrap. Updated software via cool cloud. Checked voltage, amperage and electrical connections, measured capacitor values. Repaired low voltage connections at outdoor unit. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil. Need to return to repair a ceiling defuser falling out of the ceiling. Itâ€™s plaster and the wings are not enough to hold the defuser.
Performed heating maintenance on heat pump, replaced air filter. Tested electric back up heaters. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, tested defrost cycle. Calculated btu output. Checked operation and temperature rise across coil.
Original problem was thermostat location. Provided 3 options; relocate thermostat to opposite side of current wall, Relocate thermostat to another room, or install Ecobee 5 smart thermostat with one smart sensor. Homeowner agreed to install Ecobee with room sensor. Installed Ecobee, programmed. Explained operation and settings to homeowner.
Performed six month quality, cleaned air filters. Checked voltage, amperage and electrical connections. Started heat pumps, tested defrost cycle. Checked refrigerant charge and temperature rise across coils.
Performed 6 month inspection on gas furnace check electrical low and high voltage connections, replaced 413 filter, check settings on furnace cleaned flame sensor check burners performed combustion test check supply and return temp ok, check state pressure, check ac mode temp dropped 22 degree split on cool mode and 56 rise on heat mode. Cycle system ok. Noticed electric water heater is from 2010 80 gallon electric emailed proposal to replace water heater in case customer is interested
Performed heating maintenance, replaced air filter. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise.
Arrived to do heating maintenance on the one furnace, and check the boiler for any errors, unable to find any issues with the boiler, as for the furnace I went ahead and checked the burners, flame sensor, igniter, inducer, blower motor, did a combustion analysis, checked gas pressures. System is working correctly at this time.