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Overall Experience
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Price
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Initial Installation made a mistake in not having the 2 stage A/C engage correctly. Luis found the mistake quickly and made the necessary changes so that it works as it's supposed to.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt (as well as our experience with the other service technitions in the past) was great! He took the time to explain the problem to us and gave great advice on our options. Thank you!
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
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Convenience
Luis diligently performed the tasks of the job very well and advised on some future issues. We feel good about being a member of DiBiase H&C. Thank You!
Overall Experience
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Overall Experience
Quality
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Convenience
Our AC broke and we were not able to figure out what happened. I was recommended DiBiase by my general contractor. So I called them. Nicole was pleasant to talk to and explained their process clearly. Their technician Nathan came on time and fixed the issue and was courteous to talk to. We were happy with the results.
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My wife and I have come to expect complete professionalism and reliability from the DiBiase team. They reach out proactively to schedule seasonal check-ups and show up on time. The technicians are always good people and know what they're doing. Our HVAC system is approaching 20 years old, so we have regular discussions about its limited life expectancy, but they do their best to keep it running as efficiently as possible.
Overall Experience
Quality
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Convenience
Joe showed up to the job but did not have access due to not having the lock box code.
Performed QA on Trane Heat Pump/Gas Furnace system. Replaced the corner panel on the outdoor unit that was scratched before it was installed. Could not connect to the Trane Link but reviewed all settings and programming from the thermostat. Tested system in heat pump and air conditioning modes. Set Heat Pump lockout to 30 Degrees and gas Furnace lockout to 45 degrees since they have solar panels for the house this will utilize the heat pump more. Completed checklist form in system. No additional follow up needed.
Upon arrival Tstat was saying y wire needed to be corrected. Found bad contactor. Jumped out board and blew fuse. Replace fuse and contactor. System is in normal operation at this time.
Performed QA on ClimateMaster Geothermal HP and Trane Furnace. Ran system in Cooling mode, Heat Pump, and Backup Heat. Measured gas pressures and combustion for both stages of gas furnace heating. Filled condensation pump to test. Tested the wet switch and ez trap safeties. Reviewed all programming on Thermostat and at the Furnace. Install looked nice and no corrections were needed at this time. Homeowner was not home during visit. Let her daughter know to tell her mom if she has any questions or needs anything to let us know. No additional follow up is needed.
Air Conditioning and Ductwork Estimate, Wayne, PA Reviewed jobsite and recorded measurements to install new air conditioner and ductwork. Manual J load calculations will be performed and quote will be provided. Can only install 2 supply ducts on 1st floor and 4 on 2nd floor.
Peco estimate for air sealing, insulation, and conditioning second floor. Reviewed home for performance upgrades. Reviewed best location for adding ductless to the space for 2nd floor. Need to perform load calculations and provide estimates.
Had Rahnisha only. Quoted new equipment so she can contact the trust company
Add Dan only customer is working heat pump not in a huge rush, but told him all the incentives are available right now and don’t wait till next year May switch to gas though
Completed AC tune up for 4 ton Carrier AC system Replaced 20x25x1 Inspected condition of both the indoor and outdoor coil Measured temperature split (67-46=21°Good) and static pressure Ensured drains were clear. Left estimate for wet switch which will shut equipment down if water is detected on floor near equipment. Verified operation of condensate pump. Inspected wiring, controls, electric motors and components: Discussed and left email estimates for surge protectors. Verified integrity of compressor motors using megaohmeter. Monitored R410A refrigerant pressures and diagnostics: Good Cleaned dehumidifier filter with shop vac. Humidifier has an access door on opposite wall. I reoriented bypass damper so damper handle is accessible without having to remove access door. Will need a T25 bit or driver to remove screws to access door for servicing humidifier. Completed tune ups for MiniSplit with (2) indoor heads (floor mount). Inspected wiring and controls. Cleaned filters as necess
Met with customers to entertain, replacing the high velocity system, and the master bedroom system with one high velocity. Took measurements will build pricing and then run past Joe.
