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Chris was thorough in inspection and quoted remedies
Luis diligently performed the tasks of the job very well and advised on some future issues. We feel good about being a member of DiBiase H&C. Thank You!
Our AC broke and we were not able to figure out what happened. I was recommended DiBiase by my general contractor. So I called them. Nicole was pleasant to talk to and explained their process clearly. Their technician Nathan came on time and fixed the issue and was courteous to talk to. We were happy with the results.
My wife and I have come to expect complete professionalism and reliability from the DiBiase team. They reach out proactively to schedule seasonal check-ups and show up on time. The technicians are always good people and know what they're doing. Our HVAC system is approaching 20 years old, so we have regular discussions about its limited life expectancy, but they do their best to keep it running as efficiently as possible.
Returned to site to reinstall the MV-4 Registers that were taken down on the Second and a Third Floor Rooms. Inspected Insulation around Flex Duct Work in Ceiling. Reinstalled the two MV-4 Registers for the two rooms on the Second Floor. The Registers for the Third Floor were broken and could not be reused. Installed MV-3 Registers for the two rooms on the Third Floor. All insulation was tight and packed in around the Flex Duct Work. Please note, Due to the location of certain Registers, the front facing â€œWing Nutâ€ Screw could be tightened due to the ceiling beams. All other screws were tightened and the Registers are secure.
Fill with insulation all 7 supply register boots, currently flex is not all the way covering boot, we will add insulation around boot al the way down, 8-29-19 insulated supply registers covering all the way to the register plastic, could not put back together 4 registers, due to registers not in place, two of the registers are in good shape but other two are broken and missing clips, once sheet rock is repaired registers can go up it place, quoted for two new registers and put on the other two registers in place, customer will call office when sheet rock is repaired and ready for us to installed registers,
Responded to burning smell, upon arrival found unit off, check outdoor unit electrical, start and test unit compressor would not start, found smell coming from capacitor and hard start assist, found burnt relay on hard start assist and open capacitor, quoted for repair, customer ok installed both parts and test ac operation ok performed ac check up during visit, flushed drain ok filter 20x20x1 ok noticed bacteria inside air handler, odors traveling through ductwork, check split ok, unit does not have ez trap and wet switch inside secondary pan, informed customer, check outdoor unit refrigerant pressures and electrical ok cap and contactor ok cycle unit ok unit is 20 years old, working very hard customer sign up to ac service plan
Check flex duct runs, to second floor and third floor, pull one supply from second floor, took pictures, flex is not all the way down to register boot, air is condensing before it gets to living space, would recommend Trying to fill the gaps that are not insulated, also noticed runs run on exterior walls, and seems like is not well insulated, quoted to add insulation on supply boots To prevent hot air meeting cold air before it get to living space, customer will call the office
Service call that there was â€œYellowingâ€ around the Registers on the Second and Third Floors. Spoke with Homeowner about issue upon arrival. System was turned off. Turned System to Cooling and proceeded to the Attic to inspect. Found Several of the Flex Connectors were not pulled over the MV-4 Registers in the Attic and were not properly insulating the Flex Duct. Pulled the Insulation over the accessible runs as much as possible. Most of the Flex runs are pulled tight and there is not a lot of additional slack to pull fully over the MV-4 Registers. Packed additional attic insulation around the Registers and Flex Connections to further insulate. The Registers for the Second Floor are not accessible. Increased the Blower Motor Fan Speed from Medium to High to increase the Air Flow and slightly decrease the Supply/Return Differential. Would recommend insulating the attic and if necessary replacing the Flex Runs with new R-8 Flex Duct So that it can be pulled tightly over the Registers.
Service call that the AC was not operating. Upon arrival, spoke with the Homeowner about issue. Was informed that the Thermostat was blinking on/off. Proceeded to the Attic to diagnose. Found Wet Switch was intermittently shutting the system on/off due to water being in the Auxiliary Drain Pan. Inspected System and found the Condensation Pump was sweating. Also Inspected Condensation pump to ensure it was not cracked and that was causing the water issue. Used Foam Insulation Tape to insulate around the Bottom and Sides of the Condensation Pump. Put system back in operation to test. Measured Refrigerant Charge on system. While testing system, found EZ Trap was also sweating. Used the Foam Insulation to insulate the EZ Trap and Drain Area. If issue continues we will have to either insulate the Pump with heavier insulation or consider the option of running a drain pipe from the unit to the outside and alleviating the Pump.
Performed PECO Heat Pump Tune Up and Completed PECO Checklist Form in System. Replaced the 20x25x5 Disposable Filter with the clean Electronic Air Filter. ** Please include the following on the final invoice to Homeowner: While testing system, found Condensation Pump excessively dirty. Discharge Vinyl Tubing is very dirty as well. The Pump was operating but is taking a longer time to pump out than normal. Blew through the Vinyl Tubing to try to clear, and removed and cleaned Pump. Point of termination for the Tubing is unknown. There is a wash sink in the Mechanical Room with the Air Handler. Recommend installing a new 115V Condensation Pump and running new Vinyl Tubing to the Wash Sink. The pump motor appears to be strained due to having been so dirty and the Tubing being clogged. Also noted that the UV System was not operating during time of service. Recommend replacing the UV Bulbs on the System.
Checked no cooling complaint. Replaced 16x25x1 Air Filter. Started air conditioner to begin troubleshooting. After monitoring system, found to be low on Refrigerant. Added 2 lbs of 410-A Refrigerant to System, Charging by Subcooling/Superheat. Tested Components on system and cleaned Drain Line and Condensation Pump. Filled and tested operation of Pump. Condensation Pump was very dirty and in poor condition. While testing system, found Outdoor Fan Motor was testing within rating, but the casing is very rusted. This indicates the overall condition of the Motor. Also Found Dual Capacitor testing within rating, but starting to rust. No UV Dye was added to the system at this time. Homeowners would like to replace system within the next year.
Performed cooling maintenance, checked air filters, inspected cooling coils. Cleaned condensate drain and blew out condensate trap. Checked voltage, amperage and electrical connections, measured capacitor values. Found weak blower capacitor on heat pump . Replaced capacitor. Started air conditioners, checked refrigerant charge. Found both air conditioner and heat pump low on charge. Both systems are older and use R22 obsolete refrigerant. Recommend replacing systems vs repairs. Quoted to top off only
Performed Precision AC Tune Ups on AC systems. Cleaned EZ Traps and Condensation Pumps on both Units. Checked Air Filters and replaced the Air Filter for the Attic System. The First Floor System Filter was clean and in good condition. Inspected Electrical Components on Indoor and Outdoor Units. Measured Refrigerant Charge and Supply/Return Air Temperatures on each system. Both systems are running to standards at this time. As requested from homeowner, purged water from the Steam Boiler. Left Power Switch On for the Boiler. There is no necessary maintenance needed for the Boiler to shut it down for the season. Thank you for renewing your Service Memberships for the two AC Air Handler Systems and the one Steam Boiler with us today!
Performed Six Month Inspection on Amana System that was Installed on January 2019. Replaced 16x25x1 Air Filter. Cleaned EZ Trap and Inspected Condensation Pump. Checked System settings via Cool Cloud App and loaded pending Update. Inspected Indoor and Outdoor Units. Measured Refrigerant Charge on system. Refrigerant was added to account for additional line-set at time of installation. No additional Refrigerant needed. System is running to standards at this time.
Removed the T4 Thermostat and stripped and reconnected thermostat wires to thermostat base. Installed Common Wire. Wired Common Wire at the Furnace Control Board. Installed a new T6 Pro Wifi Thermostat. Programmed T6 Thermostat and connected to Wifi. Removed scheduling Setting from the Thermostat as per Homeowner. Reviewed operating the Thermostat and the Honeywell App. Tested operation of system. Left old thermostat at the Unit.
Performed Precision AC Tune Up on Trane System. Replaced 16x25x1 Air Filter. While inspecting Electrical Components on system found the Blower Motor Capacitor Testing below rating. Also found the Dual Capacitor for the Outdoor Unit Testing below rating. Recommended replacement of these items. Replacement was deferred at this time. Measured Refrigerant Charge on system. System is cooling but Refrigerant levels are not to standards. System is low on Refrigerant. The system may have issues during high heat/humidity days maintaining temperature and operating. Adding Refrigerant to the system was deferred at this time. Also recommend replacement of the Condensation Pump. That style Pump has issues with the Motor becoming seized causing the Pump to fail. Pump is wired into system to shut the unit down if it becomes clogged and trips the internal Float Switch. Overall condition of the System is poor. Due to condition, age, and recommended repairs, recommendation would be to consider replace
Performed Precision AC Tune Up on American Standard System. Replaced 20x25x1 Air Filter provided by Homeowner. Cleaned Drain Line and Condensation Pump. Filled and tested operation of Pump. Condensation Pump Safety Switch has been disconnected, as was noted on prior visit. If the Pump becomes clogged and fails to pump out, it will overflow. Due to not knowing why the Pump Safety was disconnected, recommend installing a new 115 V Condensation Pump and Wiring into system. Would also recommend repiping the Drain Lines for the Dehumidifier and the Furnace Drain Line. An estimate was previously provided for the Furnace Drain Pipe. Inspected Electrical Components on Indoor Unit and Outdoor Units. Measured Refrigerant Charge on system. System is operating to standards at this time. While onsite, visually inspected Hot Water Heater. Was Heater is about 14 Years old. Rust is present at the bottom of the Water Heater by the Combustion Chamber Panel. No water was found at this time, but the rus
Price to replace thermostat, replace flex connector and performed heater certification 21 inches by 15 3/4 inches duct opening 10 inches height on existing flex connector