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FIRST TIME WE HAVE USED THEM AND WE WILL BE USING THEM FROM NOW ON. GREAT COMPANY.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt, Paul, Dave, Stephanie, Sarah & Joe are just the best. It's been my experience that they are highly customer-focused & regularly go above & beyond to ensure a quality experience for their clients. Can't say enough good things about DiBiase HVAC!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Convenience
Just want to say it was great and he gave me some good advice and I will be taking him up on that device and everything went very well very professional and I think them very much
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Convenience
The service was excellent and the Service Tech did a great job.
Overall Experience
Quality
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Convenience
Returned to site due to Boiler not running. Spoke with technical support about issues. Removed and disassembled Burner. Installed a new Burner Assembly and went through manufacturer specs to adjust position of Flame Rod and the complete assembly. Cleared all tubing lines to ensure there were no obstructions. Reassembled Burner Assembly. Measured Gas Pressure for Pilot and main burner, and adjusted to manufacturer specifications. Adjusted Airflow Damper and performed Combustion Analysis on Boiler. Measured Readings on the Flame Signal to verify that it was detecting the flame correctly. Cycled Boiler multiple times and adjusted Air Damper. Adjusted settings on several controls in the control Panel for the system.
Replace indoor thermal expansion valve due to malfunctioning, could not pump down system, due to high side restriction, recovered all refrigerant and installed new valve, after installing new valve, pressure test system at 300 psi no leaks were found, performed triple evacuation, took long time to achieve 500 microns, added factory charge 8 lbs and 8 oz, check heat pump operation on heat and cool mode, the unit runs good on cool mode, does not pump down, check defrost operation could not get unit to go into defrost had to do it manually and checked out ok
Found that after homeowner gave call for heat humidifier came right on. There was water draining in the condensation pump. Humidistat was set on 45% humidity. Explained to homeowner on warmer days like yesterday , if the heat pump is not giving to many calls for heat to come on , your humidifier will not be running. Then also customer mentioned an oil smell like heating oil , found nothing inside air handler and also examined air scrubber, found nothing burned . Do not smell anything at unit that smells like heating oil.
Performed Quality Assurance on recently installed Amana Gas Furnace/AC system. Reviewed installation with homeowner. Completed checklist form in system. Recorded PECO Account number so we can process the rebates. Informed homeowners that they need to sign the E-Doc Signature. Need to bring 2-3 bags of stone when we return for Six-Month AC Inspection to fill in ground by the wall of the home where we dug up.
Found bad blower motor. Found furnace running and control board sending 120v to blower motor. Homeowner replaced capacitor earlier today which capacitor tested ok. Found motor has failed. Replaced blower motor with motor 1/2h.p. Motor had on truck and performed combustion test. Furnace is back up and working fine again. Offered membership, homeowner just wanted to repair at this time.
Customer has a Mitsubishi ductless system, sometimes makes noise, check system, set to highest temp on controller and check operation check gas line temp, reading 145 based on numbers system is working in good condition did not see any issues
Found system was locking out on codee228 ( un able to perform pressure switch calibration). Found some debris in pressure tubing. Blew out tubing and condensation lines to clear out junk in the lines. Also suggested we do a tune up and to get the membership for discounts. Performed precision heat tune up on Lennox gas furnace. 16x25x4 air filter is 3 years old , homeowner to replace. Checked all electrical conections and components. Cleaned flame sensor. Performed combustion test, and checked temperature rise. Furnace is working fine at time of service
Disconnect, remove, and dispose of old water heater. Install new 80 Gallon Heat Pump Water Heater over a new drain pan and elevate with 4 bricks, install water alarm and complete all connections. Fill, purge and test water heater. Allow Water Heater to fully heat and test operation. Fill out water heater form. Measure and record water pressure. Measure water temperature and take a picture of all control settings. Clean up work area. **Due to dimensions of the 80 Gallon Heat Pump Water Heater, we would need to verify that there is proper clearance and space for the unit.** Drained and removed old 80 gallon electric water heater. Modified piping and installed new rheem heat pump water heater. Made all piping connections and added proper valves. Piped condensate line into existing pump and installed Union with union plug to access storage area. Filled and purged water heater. Turned power on and tested heat pump mode and electric mode. Pressure in 50 psi. Water is less than 1 grain ha
Performed Quality Assurance on two Amana Gas Furnace/AC Systems. Completed checklist form in system. Reviewed installation with homeowners.
Installed broan bath fan and installed all new exhaust venting. Installed y to run into existing venting. Ran a junction box and wired bath fan to turn on light and fan at the same time. Tested operation. Unit running up to factory standards. Reviewed with homeowner.
Performed precision heat tune up on gas furnace. Replaced 20x25x1 air filter. Checked all electrical conections and components . Cleaned flame sensor. Blew out condensate drain and pressure switch tubing. Checked temperature rise. Checked gas pressures and performed combustion test. Gas furnace is working fine at time of service. ( furnace is running under extreme temperatures)
Performed a gas piping pressure test, removed union from gas meter and attached pressure gage, isolate gas line from furnace and gas range connection, pressure line to 3 psi and held pressure, customer now has to contact peco, once peco has come out and unlock the meter we would come out and connect gas line back to the meter and soap bubble furnace connections, during Today’s visit found outdoor unit running, unit is iced up, thermostat is set to heat, but the ac is running, and also per local and gas code all gas piping goin though floor has to be hard pipe, currently gas range supply is using gas connector (violation) informed customer about these findings and emailed proposal on fixing gas piping to gas range and also troubleshooting HVAC System,
Performed precision peco heat tune up on carrier heat pump. Replaced 18x20x1 air filter. Found dirty evaporator coil. Cleaned with coil brush and evaporator coil cleaner. Checked all electrical conections and components. Blew out condensate drain. Checked operation of emergency heat. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of service.
Reset unit controller and inspected pilot and main flames. Pilot flame was off and on spirratically. Spark was good. Checked pilot air tube and pilot regulator position. Marked air damper and adjusted and resinpected pilot flame. Flame was more stable after adjustment indicating there is too much air blowing pilot out. Performed combustion test on unit. Checked motor rotation to ensure it was correct. Adjusted air to decrease, decreased gas pressure at regulator, set combustion at 4% O2. Cycled to test operation. Raised mixed water temp from 120 to 140 to speed up heating building.
Service call that there was water leaking from the bottom of the Furnace. Upon arrival spoke with homeowner about issue. Was informed that the Condensation Pump was running nonstop earlier this morning when they noticed the leak. Found Discharge Tubing ran to an outside termination. With the Low Outdoor Temperatures this would have caused the Tubing to freeze and cause the pump to overflow. Rerouted the Vinyl Tubing to an inside Drain Pipe. Sealed old Section of Vinyl Tubing that was remaining inside and at the Outdoor Termination. Wired Condensation Pump safety switch into Control Board. If the Pump fails to pump out it will fill and trip the Float Switch and cut power to the system. Put unit back in operation. Filled pump multiple times to ensure it was pumping properly.