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Louis did a great job as usual. Found a bad switch quickly and replaced it without issues.
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The technician was very professional and knowledgeable
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Fast and great service! Arrived right away and resolved issue without hesitation!
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They follow up with everything I think that is such an important part of a company.
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Kurt has been our service rep on a number of occasions. He is very responsive and provides all the information needed to make an informed decision. Performs the necessary service and repairs effectively. Nice to do business with.
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We will be signing up for the membership because of the amazing service!
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Overall Experience
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Convenience
No cooling. Found compressor off on internal overload. Found weak 49 MFD capacitor. Cooled compressor. Replaced capacitor. Cycled system in cooling. System was overcharged 22 SC 385 PSI and climbing head pressure. Recovered refrigerant until system maintained 15SC (,manufacturers target subcool value). See photos. System is operating well at the time of this service.
Service call that the AC was not working. Upon arrival, spoke with homeowner about issue. Found Blower Motor Running but the Outdoor Unit was not turning on. Proceeded to air handler in attic space. Found Auxiliary Pan had water in it and had tripped the Wet Switch. Removed Wet Switch and dried contacts, and reset. Dried up the water in the pan and tested system. Found Air Filter was very dirty and was blocking air flow. Replaced 18x20x1 Air Filter. Measured refrigerant charge and system was running at manufacturers specifications. If the Air Filter became too dirty it would have blocked the air flow and caused the indoor coil to freeze. When the coil defrosted it could have leaked into the Auxiliary Pan causing the wet switch to trip. Under brief inspection did find the Flex Duct in the Attic is very poorly ran and in several areas there are kinked sections of flex duct. The office will call to schedule the AC Tune Up under the Service Membership.
Added refrigerant to the system to get the ac running until installation, supply air 52 return air 73 260/130 410 no charge for today
Checked no cooling complaint, set thermostat to cooling, unit started but compressor didn’t. Checked run capacitor, found open dual run capacitor. Replaced run capacitor. Started air conditioner, checked refrigerant charge.
Performed quality assurance on Amana Inverter unit. Completed checklist form in system. Reviewed installation with homeowner. This did not pass the QA due to the Supply metal and the wiring.
No ac, blank thermostat found no power to thermostat check wiring connections and found float switch for condensation drain malfunctioning, contacts would not close, replaced float switch and check operation also flushed drain, drain is draining ok, check refrigerant pressures 300/130
When I first arrived checked thermostat temperature setting. Thermostat was set to 70 degrees and temperature was at 70 degrees. Homeowner described it to feel humid on a day when it was not very hot outside and the unit was not cycling as much. Explained to homeowner that this is normal if the system isn’t operating the humidity will not be reduced on those days. Used a psycrometer and checked the humidity level it was at 51% not to bad. Air handler has an x13 constant torque motor. Checked temperature split, had a 19 degrees temperature split. Checked refrigerant pressures at 82 degrees. Pressures were 315/121 with 7 degrees of subcooling. System is working fine at time of service. Mentioned to customer that we can install a whole house dehumidifier system to help regulate humidity levels, he is not interested in this at this time.
Performed cooling maintenance, checked media air filter. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, checked refrigerant charge, found low on charge. Topped off charge and balanced by sub cooling. Checked operation and temperature drop across coil.
Will install a new floor return in the floor to eliminate wall return. Will need to end cap off exsisting return with panning and seal up with silicone/ spray foam. Install floor drop in and pan in return in basement area.6/18/21. Installed floor return register and removed existing dinning room return boot and panning. End capped corresponding section of return.
Removed old outdoor unit and indoor txv. Installed new indoor txv. Install new pad for outdoor unit and set new unit on that and leveled it with iso pad too. Tested out and did the form.
(Customer signed up for service plan for first floor only) check electrical low and high voltage check supply and return temperature ok, flushed drain test pump add tabs to pump check outdoor unit refrigerant pressures r22 capacitor reading within specifications contactor ok amps draw compressor and fan motor, outdoor disconnect is hard to pull, also cover for outdoor unit was missing screws installed two new screws but is not holding firmly, informed customer about findings. unit is 17 years old, would recommended upgrading to new and high efficiency Air Conditioning system.
Installed new customer supplied in wall heat pump. Made all necessary high and low voltage connections. Installed new trap and tested function. Flushed existing line set. Brazed and pressure tested to 300 psi and evacuated below 500 microns. Added 21 ounces of refrigerant. Made new supply plenum to connect to existing supply trunk. Tested system in heating cooling and aux heat. System working properly. Install went over with customer and work area cleaned.
Performed cooling maintenance, checked air filter ok. Cleaned condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed precision a/c tune up on 2 mini split heat pump systems. Both have 3 indoor heads. Cleaned all wasable filters. Checked all electrical conections and components. Blew out drains. Checked temperature split at each indoor head. Checked amp draw at outdoor units. Inspected coils. Both mini split heat pump systems are working fine at time of inspection.
Performed ac tune check electrical low and high voltage, check filter ok, check blower motor and capacitor ok check supply and return air temperature check outdoor unit refrigerant pressures capacitor and contactor found capacitor reading below standard cycle unit ok