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Brian gives us the best service we have ever had. Their service plan is good deal.
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The team was awesome. Informed me of the progress, protected my new carpeting & wore booties & masks!
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Overall Experience
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Price
Convenience
Overall Experience
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I have been using DiBiase HVAC service for sometime. I really like how they care about their customers. I recently got my heating furnace replaced and I couldn’t have asked for a better service. DiBiase is my go to service for all my hvac needs.
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Curt from Dibiase HVAC fixed the issue with our thermostat and was very thorough, courteous, polite and friendly. Jennifer at Customer service was also very helpful and understanding on setting up our appointment as quickly as possible and keeping us up to date on the schedule with icy road conditions. Overall 5 STAR service.
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Overall Experience
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DiBiase worked with me to upgrade my air handler to heat better. While that was going on they also came to the rescue to help my Mother in Law whose heater had to be replaced all of the sudden. They dropped everything to get her system set up on a Saturday. They also thoroughly documented everything and sent pictures and followed up. What a great business and I am glad to not only use them for my home but also for my family.
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New install today customer has no heat upon arrival found thermostat calling for heat and unit running, check unit previous history codes, no errors were showing on heat pump or furnace side, cycle unit couple times ok test condensation pump ok, went all settings on unit ok thermostat is set to one heat one cool, found no issues at this time, system is working
No heat oil furnace, found system on primary lockout, reset unit and check oil flow, ok noticed blower would not come on, found bad blower run capacitor, and also nozzle restricting oil flow, cad cell was not reading flame correctly, check cad cell and found not reading properly, quoted for repairs customer ok repairs after repairs, performed combustion test ok adjust air fuel mixture, test transformer and found to be running weak informed customer and quoted for new transformer cycle unit ok
Mrs. Latha was concerned about filter reminder appearing too frequently. There are no other alerts on the thermostat. With Mrs. Lathas approval we removed filter replacement reminder from tstat installer options. Verified TD of heat pump 22F, refrigerant pressures 115 PSI Lo; 305 PSI Hi. and compressor amp draw 4.83. Mrs. Latha described supply air as being cool. We explained that typical supply air temperatures of heat pump systems are lower than those of gas/fossil fuel systems. System has been satisfying desired tstat temp. System is operating well at time of this service call.
Reclaimed and removed old heat pump. Removed old coil and heater. Installed a new amana gas heater and converted it to propane. Installed a new amana coil on top of furnace. Modified supply ductwork as needed and taped and sealed all joints. Modified a piece of thermo pan to shut return bay and foamed it closed. Flushed lineset and brazed and leak checked with nitro and soapy bubbles. Installed new amana heatpump on a new plastic pad and snow feet underneath. New disconnect box and electrical wiring to unit. Installed a new condensate drain with an ez trap wired in. Ran new condensate vinyl tubing out where water softener drain into front of house. Installed a new filter rack in the unit with a 16/25/1 filter. Installed a t10 thermostat and tested unit in heating and heatpump mode.
Checked no heat complaint, found thermostat blank,, checked air handler, found 60 amp breaker tripped, found surge protector burner up, found a soldered on fuse blown on main control board. Jumped out fuse and checked amp draw, pulling 5 amps on a 3 amp circuit. Also found blower motor head burnt up. Thermostat, motor and control board are ordered can’t diagnose if further damage was done there may be additional repairs and charges.3/8/21. Installed new indoor control board, motor, and thermostat. Replaced blown ecm surge protector. After replacing these parts found thermostat kept rebooting. Found bad older 24 v relay for back up generator. Replaced, now everything came on. Outdoor heat pump board appears ok. Checked temperature rise is 22 degrees. Heat pump is back up in operation. Reme air scrubber is working ok. Connected gateway to thermostat was not working properly. Homeowner is going to wait and see if app connects.
Checked no heat complaint, found furnace locked out on pressure switch, inducer runs but bearings are noises. Also pressures switch is not closing, switch is seeing.60†but has no pressure it closes at. Jumped out switch to test furnace, found blower whining and running at .88 amps rated at 9.2 amps. Blower motor is failing. Recommend replacing system due to amount of repairs required Need to set up sales call. With Mrs. Moore
Return visit look at the issue with steam boiler leaking, found boiler in bad shape, water is leaking from boiler heat exchanger, also noticed one section of cast iron split in half, new heat exchanger is needed, we will contact crown for warranty verification, once we find from them we can provide options for customer, boiler currently turned off for safety purposes disconnected burner and turned power switch off....also 8 inc flue pipe will be needed with a tee and draft damper
Performed precision heat pump tune up on daikin mini split with 3 indoor heads. Cleaned all dirty washable filters and wiped down units. Checked temperature rise at all indoor heads. Checked amp draw and all electrical components and connections. Wiped down outdoor unit cover. Mini split is working fine at time of inspection.
Perform heat pump inspection check electrical low and high voltage connections replace air filter checked supply and return temperature test 15 kw back up heat, amp draw and voltage ok, check outdoor unit refrigerant pressures capacitor and contactor ok test defrost ok cycle unit
Checked no heat complaint, found air handler locked out on no low voltage, found blown low voltage fuse. Checked for shorts and grounds, found nothing. Replaced fuse. Started heat pump, checked electric heat and heat pump. Everything runs and heats.
Checked no heat on second floor furnace, found locked out on pressure switch, checked inducer ok, cleaned burner box port and flame sensor. Started propane furnace, cycled and checked operation.
Checked water leak on oil fired steam boiler, found water dripping from the front of boiler and the auto fill keeps opening. Open front of boiler, can see water running down the back of the heat exchanger m see pictures. Need to schedule oil cleaning and see where leak is coming from.
Found climate master geothermal system running when I arrived. Shorted outtest pins on cxm2 control board to recall fault history. Found it had a fault code 4 in the system. This can happen when the water loop temp becomes too low and sensor in coax coil shuts down system until loop temp rises. Found air filter was slightly dirty, ( replacement with one homeowner provided) recommended to homeowner that if this code would happen again we may need to increase water pressure in the geo loop with special needle fill system. Geo is working fine now with a 23 degree temperature rise. Geo water loop split is 6 degrees which is adequate.
We removed the oil furnace and ac coil from basement, removed oil line from tank and shut the valve off. Removed all plenum work that was there before coming off of the supply duct. Removed old line set and outdoor unit including the outdoor disconnect box. Then installed new line set and thermostat wire from furnace to the outdoor unit. Installed new gas furnace and raised it up with feet, installed a return drop kit and sealed it to a 413 April air media filter and then to the furnace. Extended the original return by thermopaning over to the new return duct and sealed it in. Made new plenum for the supply and sealed it to the furnace going into original supply trunk. Cut new 12x12 floor return grilled and thermopanned the bay it was going into and then added a 12 inch sticky collars to it and the ran 12 inch flex to furnace return duct and sealed it in place. Added another return on the return duct itself to pull air from basement, and put a 12x12 return grill over top of the hole i
Performed heating maintenance m replaced standard air filter, checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, tested defrost cycle, calculated btu output. Checked operation and temperature rise across coil.