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If you're in the West Chester, Chester County PA area and need HVAC work done - I can't recommend DiBiase highly enough! They were, and are, expertly skilled at what they do, extraordinary communicators before/during/after the install, and a pleasure to work with. The team were all complete professionals. I have high expectations but they exceeded all of them!
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Knowledgeable and polite as always. All questions thoroughly answered. Excellent service provider that we will stick with.
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Kurt was very informtive on everything did not delay in his job a perfect gentleman
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Barry fixed the thermostat and carefully explained what had gone wrong with the outdoor temperature sensor.
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Our Spring service was today with Brian and it was another great experience with DiBiase Heating and Cooling. I really appreciate Brian showing up just as scheduled, explaining the service, and being respectful of our home. We are now set for the summer!
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Kurt did a great job servicing the HVAC unit. No issues. ALl done very well.
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3 yr old electric heat pump not heating. Performed inspection on system. Upon arrival, found system off on high pressure lockout and blower not running with call for heat present. Checked error history and found indoor blower motor not communicating with control board. Reset power to unit and system ran temporarily then locked out again. System has faulty indoor control board. Ordering indoor control board for return visit. Repair covered under install warranty. Return tech also to recover refrigerant charge and weigh in fresh charge; also covered under install warranty. Set fan to ON and advised customer if system cuts out again to reset both bottom left breakers inside breaker panel. This should reset errors and allow for temporary heat.
Reviewed equipment info. Need price for furnace only, furnace and ac options, and ductwork to basement and ductless option.
Reviewed home and equipment. Reviewed options with customer for various replacement options with Goodman and Trane. Emailed options over. Customer would also like a proposal for blowing insulation in the front wall cavity with is 18 ft long and 8 ft hight.
Reviewed home with Jason to determine root causes of home not heqting and cooling to expectations. It appears ductwork is undersized for equipment and there are not enough runs feeding the hime. Will perform load calculation and duct calculations to deyermine next steps.
Spoke with homeowners regarding the balancing issues. The master bedroom was getting too hot when the sensor was in another room on the 2nd floor and the other rooms would get too cold when the sensor was in the master bedroom. Controls are setup to work off of thermostat or sensor only and it is not set to averaging. They said averaging was not working for them. Reviewed ductwork and found dampers present on all 2nd floor branch runs. Some 1st floor runs had dampers but not all runs. Measured airflow to each supply register. Adjusted second floor dampers and cut back more in master bedroom but cut back entire second floor to move more air to first floor as first floor is 5 degf cooler than second floor and insulation was being added today. Measured airflows to each regiater again.
Reviewed piping that was leaking to determine origin of the leak. Leak was most likely caused by low temperatures in the kneewall area of the home which caused the leak. Need to cut out section of piping and replace section of piping and add insulation. Filling and purging of boiler are required. It would be best to insulate the roofline instead of insulating the floor and bring the kneewalls into the building envelope to prevent future issues.
