Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Barry fixed the thermostat and carefully explained what had gone wrong with the outdoor temperature sensor.
Overall Experience
Quality
Price
Convenience
Our Spring service was today with Brian and it was another great experience with DiBiase Heating and Cooling. I really appreciate Brian showing up just as scheduled, explaining the service, and being respectful of our home. We are now set for the summer!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt did a great job servicing the HVAC unit. No issues. ALl done very well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I met Mike at the house to talk about some changes to our ductwork in the attic and he was great talking it through with me as we tried to figure out a better way. After some exchange of ideas we finally figured out a nice solution to get the proper airflow we need through the system but also position the ductwork in the attic so it rests as high as we could get it in the enclosure room up there and looks neat and professional. Overall it was a great brainstorming session and I also appreciated Mike’s patience with me as I asked different questions to try and figure it out. Which we did. It’s nice when two minds come together to solve a unique challenge which is what we did! Thanks Mike!
Overall Experience
Quality
Price
Convenience
Bill was excellent . No high pressure reviewed options. Gave great educational review of what to have in a HVAC system. Switched my service agreement to his co.
Overall Experience
Quality
Price
Convenience
Barry did an excellent job servicing our system, he was honest about pricing, respectful and a pleasure to work with.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found 240V Breaker shut off. Turned on breaker. Completed plan member AC maintenance: Homeowner renewed AC/Oil Heat plan membership. Replaced 16x25x1 Filter Measured temperature split. Measured static pressure. Checked wiring, controls, electric motors and components. Both indoor and outdoor coil are in good condition. Checked refrigerant pressures and diagnostics. AC system Is operating well at the time of this maintenance.
No cooling; 2.5 Ton Rheem R22 AC system (Piston) Found clipped 24V wire at outdoor equipment. Checked capacitor, checked compressor amps. Replaced 16x24x1 Filter. Spliced wire. Tested system operation. 17.5 degree temperature split. High subcooling and low superheat indicate a restricted metering device. System is operating but not at desirable efficiency. Recommend replacing system.
1st floor system thermostat was blank at arrival. Found dirty 16x25x1 Filter and blown 3A fuse. Found loose 24V conductor causing short. Reconnected 24V connections at Contactor coil. Verified coil was not shorted to ground and tested system operation. Low voltage short did not recur Both systems are operating well at the time of this service.
Water leak coming from air handler, found some water on the floor upon arrival, noticed drain line was not pitch correctly and drain pan full of water, drain termination was not fully inserted into pump making upward pitch towards unit, corrected drain line and explained to customer that when it’s time to replace filter to make sure drain line is pitch and fully inserted into pump correctly. No charge for todays visit service warranty check supply and return air
Found AC locked out LO Pressure. Reset and tested. Initial running LO pressure 36 PSI. Bubble tested for leaks. Found leak at externally mounted LO pressure switch. Tightened with 16mm box wrench. Bubble tested all visible joints. Charged system to design conditions. Replaced 213 Filter. Final temp split (51-69) 18 System is operating well at the time of this service.
No cooling 5 Ton Amana AC system: Found tripped. 240V breaker for outdoor equipment. Checked all electric components. Reset breaker. Ran system in cooling, checking a,p draw and monitoring refrigerant data. Checked filter. Checked temperature split. System is operating well at the time of this service.
2.5 Ton Heat pump: System was locked out on low pressure. 9PSI standing. Charged system with R410A. Found lose/leaking Schrader core at high side service port. Tightened Schrader core. There was no filter at indoor equipment. Added filter. Made filter rack accessible. Explained filter replacement to homeowner. Checked all wiring, electric motors and components. Filter size 16x20x1 Final refrigerant data 100/235 20SH 7SC 68F outdoor dry bulb. 50% RH. Temperature split 20F AC system is operating well at the time of this service. Strongly recommend AC Heat Pump Plan membership.
Found Error Code L2 (Hi pressure cut off 3 trips) at outdoor control board. Reset both indoor and outdoor breakers and ran system in cooling. Found slightly high R410A suction pressure. Recovered refrigerant and made small TXV adjustment (clockwise at stem). Final refrigerant data: 110LO/235HI 10.5 SH; 7 SC. Final temperature split: 20F.
Replacement of indoor txv, removed refrigerant, change txv, pressure test unit, triple evacuation, and re charge unit. After new txv started unit and ran for 45 mins check performance and found an issue with evaporator coil, it’s an N coil bottom portion of coil is not getting any airflow, system was installed last summer, looking at the installation manual some brackets needed to be added for proper coil location, as right now unit unit is cooling with 15 degrees delta, I will talk to manager to see what we can do for customer. Pan needs to be placed in the right position.
Installed new Amana air handler in attic. Installed new support bracket for unit. Installed new unit on leveled swing, plywood and aux drain pan. Installed unit on snow legs. Installed new Aprilaire 3310 filter. Adpated to existing return and supply plenum. Sealed all duct connections. Installed new flex duct for each supply run and installed new 16in return flex with collars. Installed new lineset and linehide. Pressure tested past 300 psi and evacuated below 500 microns. Installed new reme halo for attic system. Installed new supply plenum and reme halo for basement system. Installed new disconnect for attic unit and installed new ez trap and condensate line. Installed new wet switch and wired all safety’s. Installed new heat pump on leveled stone and pad. Installed new disconnect and whip. Tested system in heating and cooling, system working properly. Work area cleaned.
Outdoor temp was reading 59F at ComfortNet thermostat. Searched for linked wireless outdoor sensor in installer options. No wireless outdoor sensor. Found outdoor sensor is hard wired (k-type) at outdoor equipment. Checked connections. OK Sensor itself may have had dirt in between metal and jacket causing inaccurate measurement. Outdoor sensor is reading accurately now. 74F
Had to first locate outdoor unit, located outdoor unit by turning off power to indoor disconnect and checking for 24 v to r&c at roof top heat pumps. Located outdoor heat pump and found thermostat calling but unit flat on charge. Wayne wanted to just charge the unit for now to see how it works. Addded 8lbs 6 ozs of r-410a (they provided). Pressures were 256/112. System is working fine at time of service. No further work on this system at this time.
Performed cooling maintenance, checked air filter ok. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Removed old air handler and out door condenser, removed old disconnect and wipe. Removed old 36 inch lentils that the outdoor unit was sitting on along with the old pan.Removed old drain pan,wet switch, disconnect the supply and return. Blew out drain line with nitrogen, flushed out line set. Installed new air handler and outdoor unit in the same spot. Installed New Stone and pan underneath the unit made sure everything was level, installed new disconnect box also seal around any holes, installed new with going to your outdoor unit. Pressurized system outside to 350 psi system how old on the pressure for 30 minutes, then replace the system of vacuum pump down the 422 migrans. Installed new air handler or new metal pan, reconnected return tape and seal any holes. Made transitions at the supply of duct board. Also taped all joints so that there was no leaks, installed new disconnect box at air handler, reconnected all low-voltage wires, install new wet switch in pan also why are ther
Plan Member AC maintenance for Lennox MiniSplit system that serves the loft area: Washable filters ok at this time. Measured temperature split ; checked superheat and suction pressure while making high demand for cooling from remote; ok Checked drain. Checked all wiring. MiniSplit is operating well at the time of this maintenance. Plan member AC maintenance for 3 Ton Lenmox System with 2 zones: 16x25x1 Filter ok at this time. Measured temperature split. Measured static pressure. Checked condition of both indoor and outdoor coil: Good Checked wiring, controls, electric motors and components. Checked amp draw compressor: Good. Checked drain. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.