Response from Direct Air LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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It is hard to know whether a big repair job is needed or if a service person is overcharging you. Direct always explains the issue, why it needs to be done, what will happen if it isn’t done, and what it will cost. There may be some who will do the work for less, but I wouldn’t trust their work long-term. I trust Direct for myself and my real estate clients.
Response from Direct Air LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Response from Direct Air LLC:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Quality
Price
Convenience
Response from Direct Air LLC:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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I am a tenant and can’t comment on pricing, but otherwise I’m very glad the owner went with Direct Air. They were very professional and courteous, and worked quickly on short notice to get our heating back online before a forecasted cold snap. No complaints, and I’ll be happy to recommend them to others.
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The guys who came and performed our service were very friendly and helpful. Josh explained what he was doing and suggested tips for us to keep the service lasting a long time. They also were courteous and called for confirmation the day before and then about 30 mins before arriving the day of. We will definitely use Direct Air again for our maintenance needs!
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These guys are the best heat and air company around! Customer service is the best I have ever received and the work is top notch! I will never use anyone but them!
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Not only was josh friendly but he knew his business, understood what I needed and understood my situation.
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I called at 8am because my furnace went out overnight, and got an immediate answer and same day appointment. Josh called to let me know he was en route and was on time to the appointment. He identified the problem, fixed the furnace and was gone within 30 minutes. Polite, fast and efficient. Will keep his card on my fridge for any future issues.
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Josh is very professional very customer oriented does a wonderful job on time and on budget I would Recommend him for anyone needing any heat and air or related services thanks Josh you’re awesome
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Found system not working due to a stuck pressure switch. Was able to unstick pressure switch. Quoted customer for new switch if this problem continues
Found system not working due to stuck pressure switch. Was able to unstick pressure switch. Cycled system 3 times and system is working properly. Quoted 274 for new pressure switch if this problem comes back . System working properly
Found leaking lavatory drain in powder bathroom. Replaced with new bronze pop up. Kitchen sink faucet was leaking from internals. Replaced with new glacier bay chrome faucet. Stop on cold water line was not turning off water to faucet. Replaced cold side stop with new quarter turn stop.
Toilet was leaking from ceiling on 1st floor caused by a bad wax ring. Replaced wax ring, supply line, and closet bolts.
Found 40 gallon electric water heater leaking from the bottom. Tank is rusted out. Will replace with new 40 gallon a.o smith water heater. New supply lines, water shut off, pan, and disposal of old water heater. Will also cut out lines feeding water softener per customer request. Water softener no longer in use
Heating Repair - Helping a no heat call.
Heating Repair - Helping a no heat call.
Heating Repair - Helping a no heat call.
Heating Repair - Helping a no heat call.
HVAC Repair - Heater not working, replaced gas valve
HVAC Repair - Heater not working, replaced gas valve
HVAC Repair - Heater not working, replaced gas valve
HVAC Repair - Heater not working, replaced gas valve
Heating Repair & Service - Heater not working. Found water in the hoses causing system to not fire up.
Repaired hot water slab leak, all working well now